- TechWerks (San Antonio, TX)
- …across the United States and worldwide. The Desktop Support Tier I Analyst is responsible for providing first-level Service Desk support services to all ... users of Military Health Systems (MHS) which requires familiarity with the supported applications and desktop support within the MHS environment and hardware and software technical expertise. more
- TechWerks (San Antonio, TX)
- …VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. TechWerks is hiring onsite Tier I Application Support Analysts! ... Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington,… more
- 4S (Huntsville, AL)
- …UDPHighly desirable- experience with Spectrum and help desk applications.Previous help desk or Tier 1 call center environmentNetwork certifications ... Work off shift; this position is for off-shift once acclimated to the environment.Basic understanding of PC systemsSome understanding of LAN/WAN network infrastructureExperience assessing and documenting communication systems in accordance with NIST standards… more
- Dunhill Professional Search (Atlanta, GA)
- …configuration actions, and risks. Typically works on multiple smaller scale projects.Perform help desk support with clients via emails and telephone calls. ... track resolution progress to meet service level agreements (SLAs). Work with higher tier engineers to resolve incidents in timely manner. Work with management to… more
- General Dynamics Information Technology (Quantico, VA)
- …most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . The ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced ... of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while maintaining… more
- SAIC (Las Vegas, NV)
- **Description** SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and ... with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed… more
- Koniag Government Services (Durham, NC)
- …Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... spending accounts, paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing… more
- Robert Half Technology (Atlanta, GA)
- Description We are seeking an experienced Tier II Help Desk Analyst to provide advanced technical support to our clients. The ideal candidate will have ... of customer satisfaction. Requirements Proven experience as a Tier II Help Desk Analyst or in a similar role. Strong knowledge and experience with Azure… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- Deloitte (Washington, DC)
- …our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission ... looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core...or other technology-related field + 2+ years of Service Desk or relevant IT experience + Must be legally… more
- Wayne State University (Detroit, MI)
- Help Desk Analyst I Wayne...Notifications to resolve service interruptions and assign tickets to advanced- tier IT resources; alerting Help Desk ... Essential functions (job duties): Basic Purpose: Positions in the Help Desk Analyst classification are...proficiency level for incumbents with responsibility for providing routine tier -one support, triage and resolution via voice and data… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- Robert Half Technology (Urbandale, IA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in the business services industry. This role is based in ... and Shared Services. Requirements * Minimum of 2 years of experience in a Help Desk Analyst role or a similar position. * Proficiency in Active Directory… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support Technician, Application Analyst , ... members to join our wonderful team! As an Application Analyst , you will be at the heart of the...professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and… more
- CACI International (Oklahoma City, OK)
- …This position is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical ... Service Desk Analyst Job Category: Service Contract Act...an innovative fast-paced highly technical IT team as a Help Desk Agent in support of the EITaaS… more
- Robert Half Technology (Culver City, CA)
- …Hardware to support day-to-day operations. Requirements + Urgent Need: Backlog of Tickets due to Help Desk Technician who just left all of a sudden + Windows 10 ... + Office 365 & Active Directory (Account Administration, Permissions, Provisioning) + General Help Desk Duties, Ticketing - open tickets are basic (connecting… more
- Robert Half Technology (Fairfax, VT)
- Description We are seeking a Help Desk Analyst to join our team in the education sector, based in Fairfax, Vermont. This role offers a contract to hire ... SIS access * Serving as the primary contact for Tier 1 Desktop Support incidents involving accounts and password...* Minimum of 3 years of experience in a Help Desk Analyst role or… more
- Robert Half Technology (Las Vegas, NV)
- Description Robert Half is eager to welcome a Help Desk Analyst to our vibrant and fast-paced team. This entry-level role offers a fantastic opportunity for ... substitute for experience with IT support ticketing systems and Tier 1 Support. Essential Skills: + Proficient problem-solving skills....career on the right foot by applying for our Help Desk Analyst role today.… more
