- Robert Half Technology (Plant City, FL)
- Description Robert Half has a brand new opening for a Help Desk L2 with a client of ours in Plant City, FL. Position kicks off in-office for the first 6 ... + Is a plus - experience w/ Cisco Meraki firewalls Job Summary The Help Desk Engineer 2 is responsible for providing the second level of technical assistance to… more
- Insight Global (Camden, NJ)
- Job Description One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide ... . Skills and Requirements - 4+ years of IT help desk experience ( L2 desired) - Experience supporting off-site… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... AV/MM Engineer L2 Annapolis Junction Description Synergy ECP, a platform company with Falfurrias Capital Partners, has a talented, dedicated staff to provide a broad… more
- TEKsystems (Palo Alto, CA)
- …proactive in continuously improving technology solutions. + Serves as an extension of the IT Help Desk , leading L1 / L2 support at a local level for regional ... (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world… more
- Arena Technical Resources, LLC (Washington, DC)
- …incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local level ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver a… more
- TEKsystems (Denver, CO)
- …disciplines (FI, SD, MM, WM, PP, etc.) * Experience should be as a service desk agent, super user or business analyst who has supported SAP end users or conducted ... documentation, runbooks and knowledgebase articles * Coordinate escalation/hand-off of L2 issues to Business SMEs including follow-up to ensure… more
- SHI (Somerset, NJ)
- …serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/ L2 technical support, ... hiring new employees. **Qualifications** + Minimum of 2 to 5 years working in a L2 Service Desk environment - preferably with a global organization. + College… more
- Splunk (TX)
- …_Splunk_ 's _Cloud_ Services group is looking for a _Site Reliability_ Engineer to help lead, design and build the next generation of our _large scale cloud_ ... highly visible and impactful to the organization and will help shape _Splunk_ 's Engineering culture for years to...WY. You also have the option of an office desk in some locations if that's convenient and desirable… more
- Carnival Cruise Line (Miami, FL)
- …create and track incident tickets with IT as needed. + User Acceptance Testing L2 - Participate Level 2 UAT services for the support analysts and test analysts. ... identify gaps and make recommendations. This role will also help in triaging issues reported in issues log from...able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel:… more
- TEKsystems (Charlottesville, VA)
- …call (every other week). They will need to respond if something is escalated from L2 team. **This will be a remote working opportunity, but the individual must be ... managing cases with enterprise SIEM, Logging and Ticketing Systems (JIRA Service Desk ) * Experience with host-based detection and prevention suites * Detailed… more