- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... AV/MM Engineer L2 Annapolis Junction Description Synergy ECP, a platform...are focused on software engineering, cybersecurity, system engineering and IT services. Providing these services, Synergy ECP, has earned… more
- SHI (Somerset, NJ)
- …serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/ L2 technical support, ... hiring new employees. **Qualifications** + Minimum of 2 to 5 years working in a L2 Service Desk environment - preferably with a global organization. + College… more
- Arena Technical Resources, LLC (Washington, DC)
- …the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local level for regionalstaff and ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- Simplot (Boise, ID)
- …on system functionality during each implementation and upgrades. + Mentor and train the L1 - IT Service Desk and L2 - Application Managed Services Teams. + ... new solutions on the S4 platform. + Update the IT Service Management tools by creating, updating, and resolving...partners and business users. + Create technical documentation to help ensure that support can be performed, and the… more
- Carnival Cruise Line (Miami, FL)
- …in order to triage incoming issues from end users, create and track incident tickets with IT as needed. + User Acceptance Testing L2 - Participate Level 2 UAT ... identify gaps and make recommendations. This role will also help in triaging issues reported in issues log from...able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel:… more