- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... a rich legacy of innovation and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become a "Global Pharma Innovator with… more
- Merck & Co. (Rahway, NJ)
- …( DR) as well as Global Security to manage the development resources, help prioritize the backlog, drive the operations resources and coordinate release/testing ... related to security such as Integrated Risk Management, Security Operations and Business Continuity Management as well as scoped...applications that support areas such as Global Security Watch Desk . - - Under the direction of the Product… more
- Christus Health (Tyler, TX)
- …provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst ... an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation,… more
- GovCIO (Fort Knox, KY)
- **Overview** GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. ... commensurate experience) Required Skills and Experience: + Minimum 5 yrs experience in Help Desk Operations with heavy emphasis in customer service + Minimum… more
- KBR (Colorado Springs, CO)
- … Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space ... Title: Help Desk Support Lead Belong. Connect....focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At… more
- General Dynamics Information Technology (San Antonio, TX)
- …Family:** Help Desk **Skills:** Desktop Management,End User Support, Help Desk Operations ,Information Technology (IT) Support **Certifications:** ... (STIG) guidance. **Requires:** 1+ years of directly related experience supporting help desk operations . Associates Degree in a related technical discipline,… more
- Robert Half Technology (Grand Island, NE)
- …ensure efficient and effective customer support, maintain customer satisfaction, and enhance the help desk operations with your knowledge of various ... Technologies, Dell Technologies, Active Directory, and Computer Hardware to improve our help desk operations . * Monitor the performance of the team,… more
- Anderson Trucking Service, Inc. (St. Cloud, MN)
- …supervises our help desk team, provides daily oversight of ATS's Help Desk operations and ensures that incidents/requests are resolved in a ... education and training. + 2+ years of experience supervising staff involved with Help Desk operations within an organization. + Experience in team building… more
- City of New York (New York, NY)
- … Desk ) Deputy Director will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management services ... (CHRMS), Remedy and others. The FISA Call Center (FMS/PIP Help Desk ) Deputy Director will: - Manage...Deputy Director will: - Manage the Call Center day-to-day operations , of which responsibilities may include, approving time and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tomorrow is smarter. HOW A HELP DESK SUPERVISOR WILL MAKE AN IMPACT * Supervises help desk operations at the shift or small help desk level. ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:**… more
- Serco (Montgomery, AL)
- …be successful in this role, you will have: + Bachelor's degree or 2 years' experience in Help Desk Operations + Ability to always be a team player, respect ... Description** Serco-NA is actively seeking a motivated individual to provide supervisory Help Desk support to end users on a variety of issues, be familiar… more
- Robert Half Technology (Boston, MA)
- …traveling to various small offices across Massachusetts. Responsibilities include: * Overseeing the help desk operations and ensuring the smooth running of ... We are offering a contract to hire employment opportunity for a Help Desk Manager in Boston, Massachusetts. This role revolves around the non-profit industry… more
- General Dynamics Information Technology (Chantilly, VA)
- …NEED TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service. Must possess appropriate and ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
- Choate Construction Company (Charlotte, NC)
- …Key Responsibilities As the Help Desk Lead, you will: + Lead Help Desk Operations : Oversee daily help desk activities across all offices, ... passion for mentoring and providing top-notch technical support? Join our team as a Help Desk Lead and take charge of daily operations supporting over 600… more
- Lockheed Martin (Lexington, KY)
- …resolution with end\-users and other IT groups * Other duties as assigned for IT Help Desk operations * Requires certifications within 6 months of hire ... logistics, maintenance and sustainment services is seeking an IT Help Desk Technician to join the SOF...The candidate will perform classified IT Help Desk Technician duties supporting multiple Special Operations … more
- City of New York (New York, NY)
- …Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management ... Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general… more
- Randstad US (Woodbridge, NJ)
- …modify AD objects Leadership & Process Improvement - Act as a technical lead for help desk operations , managing escalations and offering guidance to junior ... it support lead / systems analyst / help desk lead. + woodbridge ,... maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a… more
- Koniag Government Services (Arlington, VA)
- …of experience with ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations . + knowledge/experience in resolving problems associated ... + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. **Working Environment & Conditions** This job operates in a professional… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Arlington, VA)
- …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations . + **Certification Requirements** : ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ... operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP… more
