- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + Candidates must have an active secret security clearance. ... from users for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents… more
- GovCIO (Lackland AFB, TX)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5300/ help - desk -support-services- specialist -%28tier- 1 ... **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist...updates. + Triage customer concerns. + Address user Tier 1 tickets regarding hardware moves, software installation, and peripheral… more
- Huntington Ingalls Industries (Wright Patterson AFB, OH)
- …Specialist to support our customer at Wright Patterson Air Force Base. The Help Desk Specialist will provide Tier 1 and Tier 2 technical support to ... improve user experience. Essential Job Responsibilities * Provide Tier 1 and Tier 2 technical support to users, addressing...capabilities and pilot programs * Respond to and resolve help desk tickets in a timely and… more
- King Technologies, Inc. (Panama City, FL)
- …the customer's trouble ticketing (TT) system. + Perform in an IT technical role as a Tier 1 Help Desk Specialist . + Provide data entry, help desk ... King Technologies is seeking an IT Help Desk Technician to Support the...Position Summary/Description: Route trouble tickets to the proper Tier ( 1 -3). Determine when escalation to the next Tier is… more
- Candela Corporation (Marlborough, MA)
- …and the patients they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1 - Tier 3 advanced technical support ... **Senior Helpdesk Specialist ** Requisition Number **2728** Location **US - Marlborough,...of 5 years' experience working as part of a help desk team in a global company… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...+ **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team ... limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone,...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- Three Saints Bay (Montgomery, AL)
- ** Help Desk Support Specialist (4303)** Location **Montgomery, AL** Job Code **4303** \# of Openings ** 1 ** Apply Now ... LLC (Shearwater),** a subsidiary of Three Saints Bay, LLC, is seeking a ** Help Desk Support Specialist ** with a **Secret Clearance** in **Montgomery, AL.**… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1 /Level 1 support. Provides ... Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1 ** to join our team ... ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Ensures problem ownership and… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1 ** to join our team ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a ... highly skilled Senior Help Desk Specialist to join...highly skilled Senior Help Desk Specialist to join us in our...(advanced) support issues, but may also work on level 1 issues as needed. + Assist team members who… more
- Power-Flo Technologies (New Hyde Park, NY)
- …all access to individual, corporate information, and corporate intellectual property IT Help Desk Specialist Requirements: + 1 -3 years of IT help ... support at our different branches (NY, NJ, CT). IT Help Desk Specialist Key Responsibilities:...with employer match + Company provided life insurance (after 1 year of employment) Learn more about us here:… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...gender identity, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-6375 # of Openings 1… more
- GovCIO (Lackland AFB, TX)
- …referral to this job (https://careers-govcio.icims.com/jobs/5221/ help - desk -support-services- specialist ... **Overview** GovCIO is currently hiring for Tier 2 Help Desk Support Services Specialist...prioritized by AFSFC leaders **Responsibilities** + Provide Tier 2, 1 .5 and 1 support to end users… more
- Osmose Utilities Services (Peachtree City, GA)
- We are currently seeking a Computer Support Specialist to provide Tier 1 help desk support for field and office based employees. Responsibilities: + ... respond with a sense of urgency to support requests received through the help desk . + Utilize and maintain support software. + Assist in training field… more
- Pearl Interactive Network (Bossier City, LA)
- …knowledge and technical skills in computer software and systems support to Pearl. The **IT Help Desk Specialist ** will manage inbound calls in a fast-paced, ... **Pearl Interactive Network is seeking Hybrid IT Help Desk Specialists. Applicants MUST reside...Bossier City, LA **Technical Equipment, and Remote Office Requirements:** 1 . Broadband internet connection with a minimum download speed… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... Familiarity with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical… more