- Leidos (Peachtree Corners, GA)
- …exceed Government Service Level requirements. **You Might Also Have:** + Have experience working on a Help Desk ( Tier 1 or Tier 2) or Desktop Support. ... more
- Link Solutions Inc (White Sands Missile Range, NM)
- …of computer science concepts or two (2+) years of relevant experience in IT/ help desk roles or within customer service. + Computing Environment certification ... more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... more
- WM (Sun Valley, CA)
- …duty satisfactorily. Other ancillary duties may be assigned. Processes more complex help desk tickets passed on from ITSC. Provides moderately-complex functional ... more
- Science Systems and Applications, Inc. (Pasadena, CA)
- … Tier 1 customer service issues until resolved o Experience working with a help desk ticketing system, maintaining and regularly updating records o Ability to ... more
- Leidos (Arlington, VA)
- …across all services (networks, compute, storage, end-user devices, etc.). *Technical Oversight & Tier -4 Support: Act as the top- tier ( Tier IV) technical ... more
- SAIC (MD)
- … Tier II and Tier III operational support while managing help desk tickets. + Hands-on experience with CI/CD tools such as Jenkins, GitHub, Selenium, ... more
- CAE USA INC (Tampa, FL)
- …to server hardware, firmware, and/or software to production platforms. + Effectively use Help Desk ticketing system for incident and problem management, customer ... more
- Seattle Art Museum (Seattle, WA)
- …leave at a rate of .0385 per hour worked. SAM Interns are also eligible for a Tier III membership to the American Alliance of Museums, access to member rates for ... more
- Seattle Art Museum (Seattle, WA)
- …leave at a rate of .0385 per hour worked. SAM Interns are also eligible for a Tier III membership to the American Alliance of Museums, access to member rates for ... more
- Kennedy Krieger Institute (Baltimore, MD)
- …, provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... more
- Chenega Corporation (Sioux Falls, SD)
- …monitor all server backups. + Restore files and directories in response to user help desk requests and requests. + Provide technical assistance in enterprise ... more
- WM (Jackson, MS)
- …talented Information Technology professionals to join the WM team who are motivated to help us transform the way we design, build and use technology. With your ... more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... more