- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- Robert Half Technology (Memphis, TN)
- Description We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist , you will be responsible for ... resolving complex technical issues and providing advanced technical support to our end-users. You will be the go-to expert for escalated issues and will be expected to provide innovative solutions to challenging problems. Responsibilities: + Incident… more
- Nightwing (Sterling, VA)
- …of our cybersecurity, intelligence, and services offerings. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, ... based on prior scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an updated list of KBAs… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- NuAxis Innovations (Washington, DC)
- …team, and community. We are currently seeking a talented and motivated ** Tier I Help Desk Specialist ** for a Full-time position. **Job Summary:** The ... Tier I Help Desk Specialist must apply fundamental concepts, processes, practices, and procedures on technical assignments. Must perform work that… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Management to diagnose and resolve problem. + Responds to tier two and higher trouble tickets. + Ensures problem… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist - Tier 2** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. ... with resolution. + Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. + Follow ITSM and ITIL processes to ensure quality of… more
- Robert Half Technology (Seattle, WA)
- Description Robert Half Technology seeking an experienced Tier II IT Support Specialist to join a local law firm client. In this role, you will be responsible ... for providing Tier 1 and Tier 2 support to end users, managing the ticket queue, troubleshooting technical issues, and supporting the IT infrastructure. The… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II**...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for...Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving complex issues,… more
- General Dynamics Information Technology (Edwards AFB, CA)
- … desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing technical ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT....Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- General Dynamics Information Technology (Charlottesville, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...+ **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- Insight Global (Durham, NC)
- Job Description Insight Global is searching for a Tier 1 Helpdesk Specialist to join the team of a local government client in Durham, North Carolina. This person ... will provide first level IT support for internal employees via telephone, portal, or chat. Were seeking someone with excellent customer support skills, and experience troubleshooting. The successful candidate will have experience refreshing and deploying new… more
- Three Saints Bay (Montgomery, AL)
- ** Help Desk Support Specialist ...include Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support ( Tier I ... LLC (Shearwater),** a subsidiary of Three Saints Bay, LLC, is seeking a ** Help Desk Support Specialist ** with a **Secret Clearance** in **Montgomery, AL.**… more
- State University of New York at Oswego (Oswego, NY)
- …Description of Responsibilities: + The Help Desk Support Specialist position is primarily responsible for providing Tier I support to ... York at Oswego invites applications for a full time Help Desk Support Specialist Your...entered into a ticketing system to be resolved by Tier II staff. This position assists with training student… more