- Dynamic Aviation (Bridgewater, VA)
- …II job responsibilities + Must have two years of experience working for a managed service provide or on an IT Helpdesk + Excellent problem-solving and strong ... Tier II IT Helpdesk Technician Bridgewater, VA, USA Req #958 Sunday,...communities worldwide. Whether modifying aircraft to help protect our service members overseas, performing geographical mapping for scientific research,… more
- Chenega Corporation (Stafford, VA)
- …data technology capabilities, to ensure functional optimization in their business. The ** Helpdesk Specialist, Mid** provides superior customer service and acts ... **Req ID:** 32552 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA / Remote** Are...the Appian BPM Platform. **Responsibilities** + Receive customer Help Desk phone calls and service requests for… more
- The University of Texas at Arlington (Arlington, TX)
- …two (0-2) years of experience in a technical support role, preferably in a help desk or service desk environment. Experience with ticketing systems and ... major. **Posting Details** Position Information **Posting Number** S05755P **Position Title** Helpdesk Analyst I **UTSystem Title** **Department** OIT Service … more
- Chenega Corporation (St. Louis, MO)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO **Responsibilities** + Assist in ... **Req ID:** 33071 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- TEKsystems (Anchorage, AK)
- …AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote ... TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This...experience. Experience: 1 year of Windows OS experience. Previous Help/ Service Desk experience. Computer Skills: Strong hands-on… more
- CTG (Birmingham, AL)
- CTG is seeking to fill an Associate I Help Desk opening for our client in Birmingham, AL. **Location:** Birmingham, AL **Duration:** Ongoing contract **Duties:** ... service skills + Able to demonstrate proficiency with Helpdesk tools, Microsoft operating systems, MS Office applications and...as it applies to the position (ie ProActa, Help desk call tracking applications, etc.) + Able to demonstrate… more
- Smith Bucklin Corp (Washington, DC)
- Help Desk Associate Information Technology Washington, DC Apply Description Smithbucklin, a 100 percent employee-owned association management company, is looking ... for aHelp Desk Technician to join our Corporate IT team in...strong communication skills + You demonstrate a positive customer service attitude coupled with the ability to manage multiple… more
- PCI Group, Inc. (Irving, TX)
- Job Position: Service Desk Analyst Reports to: Lead Infrastructure Engineer Department: Information Technology Classification: Non-Exempt (Overtime Eligible) PCI ... in Charlotte and the INC. Fortune 5000. Job Summary The Service Desk (https://www.fieldengineer.com/c1/hire-freelance- service - desk -engineer) Analysts is… more
- State of Michigan (Lansing, MI)
- …software experience and software instruction training required + Two years of Service Desk / helpdesk support preferred, performing activities that correspond ... Service Desk Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4614223) Apply...Services Manager Required Education and Experience EDUCATION /EXPERIENCE + Associate Degree in a related technical field or professional… more
- Robert Half Technology (West Valley City, UT)
- Description Our client is looking for a contract-to-hire Help Desk Analyst in the Salt Lake City area. This role is crucial to their IT department as you will be the ... ServiceNow for ticketing and incident management. Job Summary: The Level 2 Helpdesk Analyst will be responsible for providing advanced technical support to… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- Insight Global (Ogden, UT)
- …They will be doing remote and in-person, hands-on support. Tasks include full- service helpdesk /desktop support - user access, password resets, application ... Degree or Bachelor's Degree in something computer related or 1-2 years of Helpdesk /technical support experience * Strong customer service skills * Basic… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2024-21373): Bowhead seeks an IT Help...available depending on the specific operational needs. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- Medtronic (Duluth, GA)
- …in a more connected, compassionate world. **A Day in the Life** As a Service and Repair Associate Technical User Support Analyst (ATUSA) you will support ... + Resolves technical problems that originate by telephone in a call center/help desk environment. + Uses expertise in customer service and technical knowledge… more
- Provo City Corporation (Provo, UT)
- …operations and the technicians assigned to that function. + Create and report on service desk metrics and key performance indicators. + Expertly lead, train, and ... the daily operations of the Provo City Information Systems Helpdesk . Job Details What is the compensation package? (G33)...of equipment or materials. + Facilitate the manufacturer's warranty service on computers and peripherals. + Inspect the work… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... staff. They are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy. Reporting… more
- Compass Group, North America (Charlotte, NC)
- …on company objectives. Using an in-depth understanding of incident management and key service desk metrics, this candidate will be tasked with advancing our ... They must have operational experience leading/managing a high functioning service desk , with knowledge of key help...and action plans to meet goals to both the helpdesk team and senior leadership + Active participation in… more
- Xerox (Moline, IL)
- …working as a Windows System Administrator or similar role + 3+ yrs. IT customer service experience in a fast-paced help desk or customer contact environment. + ... Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base… more