- Applied Technical Services, Inc. (Marietta, GA)
- Helpdesk Associate Job Details Job Location ABEL...assist the HelpDesk Manager with reporting on Service Desk Operations. Using a combination of Abel ... to create a safe and reliable world. Position Title Helpdesk Associate Position Location Marietta, GA Position...accordance with company needs and technician interests. + Champion service desk policies and operational procedures. +… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General...be resolved directly over the phone. + The Help Desk Associate will apply remote Service ... helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural... process documentation responsibilities as assigned. + The Help Desk Associate will record the customer's call… more
- Chenega Corporation (St. Louis, MO)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO **Responsibilities** + Assist in ... **Req ID:** 34954 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- HTC Global Services Inc (Troy, MI)
- …healthcare IT support role. ✅ Previous experience in one or more of the following: + IT helpdesk or service desk support + Technical call center or customer ... Term Disability Insurance, and a variety of other perks. SERVICE DESK - IT / HEALTHCARE -...helpdesk , or a technical call center environment + Associate or Bachelor's degree in Healthcare, Medical, IT, Computer… more
- TEKsystems (Colorado Springs, CO)
- …IT infrastructure that we support and assist the HelpDesk Manager with reporting on Service Desk Operations. Skills Help desk support, Help desk , ... TEKsystems is looking for a Helpdesk Associate that would be responsible...Troubleshooting, Customer service , Service desk , Active directory, Support, Phone support, Desktop, Technical support,… more
- ChenMed (Miami, FL)
- …providers. We're rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support ... as well as, other forms of support documentation. The ** Associate IT Service Desk Technician**...all users with questions, complications, and/or problems. + Monitors helpdesk for tickets assigned to the queue and processes… more
- TEKsystems (Olathe, KS)
- …Windows 10, Troubleshooting Software, Active Directory, Office 365, Support, Help desk , Technical support, Customer service , Helpdesk troubleshooting, ... desk support technician to add to their service desk . The help desk ...foot in the door in IT after technical training * Associate 's degree in Information Systems or related field preferred.… more
- University of Miami (Coral Gables, FL)
- …. As a member of the Learning Platforms team, the Supervisor, Helpdesk supports a range of academic systems and technologies crucial for course ... Respondus, Ally, and EAB Navigate360. The Supervisor leads a dedicated helpdesk team, providing direct technical support to end-users and developing innovative… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician II ( 100% On-site, Temporary- 1 year)) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los ... support the safety net required to achieve that purpose. Job Summary The Help Desk Technician II provides workstation phone, off site and onsite support for users,… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- Kimley-Horn (Las Vegas, NV)
- **Overview** Kimley-Horn is looking for an Service Desk Analyst to join our Las Vegas, Nevada (NV) office! This is not a remote position. **Responsibilities** + ... High School diploma/GED with 3+ years of IT or Helpdesk Experience + Associates Degree in Information Technology/Systems with...with 0-3 years of Experience + Working knowledge of Service Desk ticketing system and/or ServiceNow is… more
- Austin Energy (Austin, TX)
- …provide technical communications. + Manage inventory and record keeping. + Backup Service Desk support during heavy call volume periods. IMPORTANT INFORMATION ... Horizon. + Experience utilizing a workload ticketing system (ServiceNow or similar). + Desk -side support experience. + Service Desk experience. + Experience… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2025-22222): Bowhead seeks an IT Help...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- The Hershey Company (VA)
- …for end-user devices (PCs, phones, etc.) in collaboration with corporate IT Helpdesk functions. In addition, the Assoc Specialist System Support: * * Technical ... user accounts as required. Work with corporate IT Help Desk . * * Disaster Recovery:* Ensure data backup programs...If you require a reasonable accommodation as part of the application process, please contact the HR Service Center… more
- TEKsystems (Franklin, WI)
- … service ,Troubleshooting,Help desk support,Active directory, Helpdesk troubleshooting,Office 365,Servicenow,zendesk,Windows 10,Phone support, Service ... Skills 1. MS Office, Windows, customer service , Troubleshooting, Help desk support, Active directory, Helpdesk troubleshooting, Office 365, Servicenow,… more
- Xerox (Williston, VT)
- …Individual Contributor Job Type Experienced Job Field PROFESSIONAL_SERVICES_CONSULTANCY Seniority Level Associate Currency USD - United States - US Annual Base ... Inc. (C2), A Xerox Company, is seeking a PC Helpdesk Support Engineer to join our expanding team in...representatives to accomplish assigned tasks + Provide excellent customer service directly to our clients' end-users + Stay up… more
- CAE USA INC (Altus AFB, OK)
- …contingent on contract award. Summary Provides exemplary leadership for customer service / helpdesk support team. Ensures database and network security. ... Conducts routine surveys of users to determine effectiveness of customer service /Help Desk support. Essential Duties and Responsibilities Reasonable… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... staff. They are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy. Reporting… more