- Corning Incorporated (Painted Post, NY)
- …Fortune 500 companies and other large organizations across the world. Job Title: ** Service Desk Agent/IT Helpdesk ** **Position Details:** + Hours: M-F ... company. Perform as part of the Service Desk (SD) team, serving as a single point...EXPERIENCE:** + A minimum of 2 year of IT Helpdesk or Service Desk experience… more
- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Under the direction / guidance of the local NCIA Point of Contact or the Cloud Ops Operations Manager,...Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated… more
- Candela Corporation (Marlborough, MA)
- …optimizing performance, setting remote access, and monitoring system health. . Serve as anescalation point (tier 2 and 3) for the helpdesk team to solve end-user ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced… more
- City of New York (New York, NY)
- …Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational ... OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST. The Administration for Children's Services (ACS)… more
- Trace Systems Inc (Shaw AFB, SC)
- Overview: Job Title: Helpdesk Administrator I Location:Shaw AFB, SC Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to ... and external links and circuits; + Serve as focal point for ASIs and time change order/item (eg, NOTAMs,...+ Implement client workstation software patches, security fixes, and service releases according to local instructions; + Other duties… more
- Hargrove Engineers & Constructors (Mobile, AL)
- …**What You'll Be Doing** **Job Scope:** Generally responsible for the IT help desk and resolving end user support issues. This position will provide hardware and ... but are not limited to:** + Serving as primary point of contact for end users companywide including resolving...including resolving end user support issues through the help desk ticket system and phone calls. + Providing hardware… more
- TEKsystems (Ann Arbor, MI)
- …contract, at which point the client may offer a permanent opportunity Skills Service desk , Help desk , Customer service , Servicenow, Phone support, ... Troubleshooting Top Skills Details Service desk , Help desk ,Customer service ,Servicenow,Phone support,Troubleshooting Additional Skills & Qualifications… more
- Leidos (Washington, DC)
- …SLA ( Service Level Agreement) management experience + Team management skills leading helpdesk / service desk teams + Customer- service oriented with a ... **Description** **Leidos has an exciting Service Desk and Incident Manager position...Provide helpdesk services and be the single point of contact for all Help desk … more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Lead is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing small business dedicated to providing superior automation tools and… more
- CUNY (New York, NY)
- …ticketing system, including prioritization, categorization, and escalation processes to maintain service level agreements (SLAs). * Monitor helpdesk performance ... IT Computer Systems Manager Level 3 (Help Desk ), Provisional - Instructional Computing & Information Technology...or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web… more
- General Dynamics Information Technology (Washington, DC)
- …willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk...to executive IT support. You act as the first point of contact for our government client and exhibit… more
- ChenMed (Miami, FL)
- …rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of ... its solution. As an intermediate level position within the Service Desk team, the IT Service...documentation. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Serves as the first point of contact for customers by phone, email, or… more
- TEKsystems (Halethorpe, MD)
- …trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other ... Our client is looking to hire a Helpdesk Technician. The daily responsibilities include logging, tracking,...center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti… more
- Linchpin Solutions, Inc. (New Orleans, LA)
- Enterprise Service Desk Specialist V New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+USA+70114) Job Type Full-time Description If you are looking ... be! We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist. Clearance:Active DoD Secret Clearance Work Schedule:Fulltime.… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Technician is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- Chenega Corporation (West Point, NY)
- **Req ID:** 34308 **Summary** **Junior Help Desk Technician** **West Point , NY** Are you ready to enhance your skills and build your career in a rapidly evolving ... at The United States Military Academy (USMA) at West Point onsite. The **Junior Help Desk Technician**...a timely and professional manner. **Responsibilities** + Create help desk tickets indicating the service requiring support.… more
- TEKsystems (San Diego, CA)
- …established client in San Diego, CA Role is 100% onsite. Looking for an established Helpdesk / Service Desk Technician who has previous experience working at ... for an IT consulting firm + Experience with Support Desk Ticketing systems (AutoTask, ConnectWise, Kayako, Remedy, etc.) +...environment setups + Provide a high level of customer service and act as a point of… more
- TEKsystems (Frankfort, KY)
- Description: The Service Desk Technician will provide a single point of contact for end users to receive support and maintenance within the organization's ... end users feel important and at ease. 3. Customer Service - will be a customer care position and...knowledge base writing. + Experience in phone center and/or helpdesk work + Experience working in a lively and… more
- Massachusetts Port Authority (East Boston, MA)
- IT Senior Help Desk Technician Print (https://www.governmentjobs.com/careers/massport/jobs/newprint/4799073) Apply IT Senior Help Desk Technician Location East ... standards for excellence. ABOUT YOU As a Senior IT Helpdesk Technician, you are a resourceful and adaptable problem-solver...What you will do: + Serve as the first point of contact for customers, creating and managing help… more