- Competitive Range Solutions, LLC (Fort Meade, MD)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD...DISAC 310-175-9. + Must have expert knowledge in translating high- level functional and technical requirements based on… more
- Baltimore City Community College (Baltimore, MD)
- …College. As a member of the Client Services Group, this position provides intermediate level technical assistance and support of audio/visual needs in ... or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond...weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work...required. Experience: + 2+ years experience working in a helpdesk or technical support role. + ... requests in a helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install, configure, and maintain software… more
- Adams County Government (Brighton, CO)
- Sheriff's Office - Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Sheriff's Office - ... Technical Helpdesk Associate I Salary $58,427.20 -...Technical Helpdesk Associate I Salary $58,427.20 - $84,719.44 Annually Location...Help Desk Associate I (Tier 1) is to provide first- level hardware and software support for Adams… more
- Reynolds & Reynolds (Charlotte, NC)
- …the job Requirements: + At least 2-3 years in an IT Helpdesk /Desktop Support role required + IT certifications or technical education required + Knowledge ... Remote Helpdesk Support Technician (Active Directory) Charlotte,...support shop. Proton likes to keep the stress level low, the fun level high, and… more
- Belcan (Indianapolis, IN)
- …position with benefits. In this role, you will apply your skills by providing technical support for all business products supported to internal users over the ... Information Technology Services Group (ITSG). This position will perform helpdesk support and desktop support ....others while meeting individual performance goals * Reliable customer support * Competent technical troubleshooting * A… more
- Chenega Corporation (Albany, GA)
- …required. + Experience with Jira and Confluence is preferred. + Experience providing Helpdesk support to USMC customers desired. + Background check required ... **Req ID:** 33774 **Summary** ** Helpdesk Specialist, Mid** **Albany, GA** Are you ready...asked technical issues + Ability to provide technical assistance and support over the phone… more
- Red River (College Park, MD)
- …in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create ... We are seeking a skilled and experienced Tier III Helpdesk Engineer to join our team to resolve complex...work in King George, VA. **Responsibilities:** - Provide remote support for compute, network, and storage systems, including ongoing… more
- North Country Business Products (Bemidji, MN)
- Field Support / Helpdesk Specialist Bemidji, Minnesota We are in search of a Field Support / Helpdesk Specialist to join our team at North Country Business ... in the field as well as working in a helpdesk environment, we want to meet you! WHO YOU...working with their hands, and helping clients navigate through technical issues with their systems while being able to… more
- TEKsystems (Grand Rapids, MI)
- …growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows ... One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going… more
- Xerox (Washington, DC)
- …that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and ... technical direction to other helpdesk and field associates. + Develop a solution that...experience and solicited input of associates. + Provide service level agreement support to DCA employees to… more
- General Dynamics Information Technology (Elkridge, MD)
- …training materials and conducting training either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware, ... HS/GED + **3+** **years** + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II** role. + Security Clearance Level :… more
- General Dynamics Information Technology (Elkridge, MD)
- …monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). + Provides technical assistance and ... HS/GED and2+ years + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical **(IAT) Level I** **I** role. + Security Clearance Level… more
- North Country Business Products (Minneapolis, MN)
- Point of Sale Support / Helpdesk Associate Location: Plymouth, MN North Country Business Products is in search of a Point of Sale Support / Helpdesk ... software, and change of services (COS). + Continuous improvement of client support service quality and efficiency. + Prioritize and quickly access client… more
- RTX Corporation (Fulton, MD)
- …high school training) with a minimum of 6 years of relevant experience in the Technical Helpdesk or Information Technology field. + The ability to obtain and ... We are currently looking for a talented Staff Customer Support Center (CSC) Helpdesk Technician with a...work a broad set of customer requests including some technical issues from the customer community who are using… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State ... perform the following duties: + Provides telephone and in-person support to users in the areas of directories, standard...least two (2) years of experience in the following technical areas: + Working in a helpdesk … more
- Chenega Corporation (St. Louis, MO)
- …with decades of experience working in the Federal marketplace. The **Senior Helpdesk Specialist** provides superior customer service in support of customer ... **Req ID:** 33914 **Summary** **Senior Helpdesk Specialist** **St. Louis, MO** Are you ready...in St. Louis, MO. **Responsibilities** + Assist in providing technical assistance and support related to computer… more
- Chenega Corporation (St. Louis, MO)
- …with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer ... **Req ID:** 33874 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...in St. Louis, MO **Responsibilities** + Assist in providing technical assistance and support related to computer… more
- Trace Systems Inc (Shaw AFB, SC)
- …responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, analysis ... Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT...requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G… more
- System One (Kansas City, MO)
- … Technician Purpose of Position We are seeking a talented and experienced Helpdesk Technician to support our growing organization. This is a full-time, ... channels. + Troubleshoot, diagnose, and resolve hardware and software technical issues. + Communicate effectively with team members and...issues. + Escalate requests and incidents to the appropriate level of support when necessary. + Ensure… more