• Helpdesk Support Tier II

    TEKsystems (Beaverton, OR)
    A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + Diagnose ... and notes for escalations Qualifications: + 2-4 years of helpdesk experience or working with a helpdesk /IT provider + Must have previous MSP experience + Good… more
    TEKsystems (10/03/24)
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  • Tier 2 Helpdesk Lead/CAB Manager

    Red River (Arlington, VA)
    **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... on user interactions. **Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to,… more
    Red River (09/06/24)
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  • Helpdesk Tier 1

    TEKsystems (Coppell, TX)
    …Looking for candidates that have gained the A+ Certification. Candidates that have completed 80% of the studies towards the certification are also welcome to apply. ... We are open to applicants that have completed the Google certification that is comparable to the A+. o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be… more
    TEKsystems (09/20/24)
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  • Helpdesk Specialist II

    Baltimore City Community College (Baltimore, MD)
    …any information technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit...+ Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +… more
    Baltimore City Community College (07/31/24)
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  • Tier 1 Technical Support | Helpdesk

    Robert Half Technology (Kansas City, MO)
    …in the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. Your primary ... * Possess a minimum of 2 years of experience in a Tier 1 Technical Support or Helpdesk role * Skilled in operating Active Directory and Configuration Management… more
    Robert Half Technology (09/12/24)
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  • Helpdesk Support

    SAIC (Fort Huachuca, AZ)
    **Description** SAIC is seeking a ** Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and remedy ... any Tier 1 Helpdesk issues such as email...any Tier 1 Helpdesk issues such as email access and computer problems...related experience + Experience in a customer service or helpdesk role + Must be able to accommodate any… more
    SAIC (09/19/24)
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  • Helpdesk Level 2 support | Fulltime

    Two95 International Inc. (Cherry Hill, NJ)
    …or equivalent experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits ... Title: Helpdesk Level 2 support Work Location : Cherry...licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and… more
    Two95 International Inc. (08/29/24)
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  • Tier 1.0 Helpdesk Specialist

    Cayuse Holdings (Pendleton, OR)
    …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) ... tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile, perform analysis and… more
    Cayuse Holdings (08/08/24)
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  • Tier 1.0 Helpdesk Specialist

    Cayuse Holdings (Pendleton, OR)
    …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) ... tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile, perform analysis and… more
    Cayuse Holdings (07/28/24)
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  • IT Helpdesk Specialist

    Project Renewal, Inc. (New York, NY)
    …the telephone, via remote connections and in person. Essential Duties & Responsibilities: * Provide Tier 1 and 2 helpdesk support by phone and in-person * Assist ... IT Helpdesk Specialist Information Technology- Varick Street, 200 Varick...of America Req #1250 Monday, September 23, 2024 Title:IT Helpdesk Support Specialist Location: Manhattan, New York Salary:$50,000 -… more
    Project Renewal, Inc. (09/24/24)
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  • IT Specialist I/ Helpdesk

    Baltimore City Community College (Baltimore, MD)
    …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
    Baltimore City Community College (07/31/24)
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  • Help Desk Analyst I

    Robert Half Technology (Winchester, KY)
    …based in Winchester, Kentucky. This role primarily involves providing Tier 1 and Tier 2 level helpdesk support in a Windows environment. The ideal candidate ... role offers a long term contract employment opportunity. Responsibilities: * Offer Tier 1 and Tier 2 helpdesk support, aiming to resolve end user's issues… more
    Robert Half Technology (09/04/24)
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  • Junior Helpdesk Specialist

    TriTech Enterprise Systems, Inc. (Baltimore, MD)
    TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway ... of Information Technology (OIT) project. Responsible Duties: These Junior Helpdesk specialists shall perform the following duties: + Provides...with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. +… more
    TriTech Enterprise Systems, Inc. (09/18/24)
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  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
    Chenega Corporation (08/28/24)
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  • Helpdesk Support Services Specialist…

    Chenega Corporation (Fort Belvoir, VA)
    Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... + Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network more
    Chenega Corporation (08/28/24)
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  • IT Helpdesk Support - Hybrid Remote

    TEKsystems (Bend, OR)
    …directly with all end users, internal and external, in the resolution of all Tier I technology and application issues. They are also responsible for initial triage ... and escalation of all other issues requiring involvement of Tier II & III or management personnel. Job Duties:...our company insurance carrier. Qualifications: + 2-5 years of helpdesk IT support experience + Onsite for first 90… more
    TEKsystems (10/03/24)
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  • Helpdesk Technician

    CACI International (Norco, CA)
    Helpdesk Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel ... None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this position, you will be… more
    CACI International (09/25/24)
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  • ServiceNow/ Helpdesk Support Specialist

    CACI International (Aberdeen Proving Ground, MD)
    ServiceNow/ Helpdesk Support Specialist Job Category: Information Technology Time Type: Part time Minimum Clearance Required to Start: Secret Employee Type: Part-Time ... and monitor end user issues to ensure a timely resolution + Provide second tier support to end users for either PC, server, or mainframe applications or hardware… more
    CACI International (09/20/24)
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  • Helpdesk Specialist (Part time)

    Koniag Government Services (Arlington, VA)
    …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem resolution and… more
    Koniag Government Services (08/27/24)
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  • Desktop Support Technician

    TEKsystems (West Bend, WI)
    …on a long-term contract basis. This role involves handling escalations from the Tier 1 helpdesk team, assisting with onboarding and offboarding processes using ... Key Responsibilities: + Escalation Management: Handle escalations from the Tier 1 helpdesk team, ensuring timely and effective resolution of complex technical… more
    TEKsystems (10/02/24)
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