- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and understand their relationship to other IT service management processes such as Incident Management, Problem Management, and CMDB. Your role will primarily ... centered around rare diseases and immune disorders. Summary The ITSM Process Manager for Change Management is responsible and accountable for managing and… more
- Fisher Investments (Addison, TX)
- …for requirements gathering Ensure proper deployment, monitoring and maintenance of Incident Management, Problem Management, Change Management and Configuration ... accomplished technologists to our team. The Opportunity: As IT Service Delivery Program Manager , you will report to the Service Delivery Team Leader to manage the… more
- Amazon (Herndon, VA)
- …Engineering, Network Engineering, Solutions Architecture, or similar technical support role. - 3+ years Incident Manager / Problem Manager Experience for ... operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated career… more
- KeyBank (Brooklyn, OH)
- …+ Six Sigma or Project Management experience or certification + Previous experience as an Incident Manager or Problem Analyst/ Manager + Experience with ... **Location:** 4910 Tiedeman Road - Brooklyn, Ohio 44144 The Problem Manager is responsible for executing all...training. + Prioritize problems to be resolved with the Incident Process Manager + Designs and conducts… more
- Toyota (Plano, TX)
- …in Plano,_ _TX_ **Who We're Looking For** We're looking for a passionate and driven Incident Response Manager to play a pivotal role in managing major incidents ... and leading incident / problem management efforts. In this role, you'll...resolution and minimal impact to our users. As the Incident Response Manager , you'll act as the… more
- Robert Half Technology (Las Vegas, NV)
- …on the job description you provided, here are the job requirements for the Incident Manager role: Job Requirements: + Experience and Expertise: + Proven ... experience as an Incident Manager or in a similar role...management processes and the ability to oversee the entire incident lifecycle. + Problem -Solving and Analytical Skills:… more
- Travelers Insurance Company (Hartford, CT)
- …+ Opens problems and, on a monthly basis, generates an overview of incident information to identify problems. + Problem Management:Analyzes Incident / ... experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ideal candidate will...may have responsibility for one or more of the following: Incident Management:Develops MTTR (Mean Time to Resolve) and trending… more
- Rush University Medical Center (Chicago, IL)
- …vary depending on the circumstances of each case. **Summary:** We seek a highly skilled Incident Response Manager to lead our incident response team in ... Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM) 3. Analyze and investigate a broad range of… more
- Wolters Kluwer (Waltham, MA)
- …products and applications. We have an amazing opportunity for an **IT Security Manager ( Incident Management)** , available within our Global Business Services ... division! The IT Security Manager ( Incident Management) will be responsible for...handling sensitive data + Self-motivated with strong analytical and problem -solving abilities + Ability to set and manage priorities… more
- TekSynap (Washington, DC)
- …or incident management experience. + Certifications such as ITIL, Certified Incident Manager (CIM), or other relevant certifications are highly preferred. + ... and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT… more
- Lilly (Indianapolis, IN)
- …and effective Tech organization in the world. As a Service Management Process Manager , you will manage critical processes required for world class operations. As a ... process manager you will be overseeing groups of analysts executing...you will be responsible for overseeing, executing and optimizing Incident and Major Incident Management processes to… more
- Academy Sports + Outdoors (Katy, TX)
- …a workplace environment that values hard work, commitment, and growth . The Manager IT Disaster Recovery and Incident Managment will oversee all disaster ... recovery and incident management activities in conjunction with the Manager Business Continuity and Crisis to ensure business continuity in a large retail… more
- Microsoft Corporation (Redmond, WA)
- … incident management. We are seeking a highly skilled and motivated Senior Compliance Incident Manager to join our team. This role will be responsible for ... building and executing a strategy to consolidate various non-compliance and incident management intake tools and processes in place today into a consistent… more
- Chobani (TX)
- …This professional is responsible for responding to security incidents, managing the incident response process, and mitigating the impact of security breaches. The ... Security Incident Responder works closely with other members of the...such as Python, PowerShell, or Bash. Excellent analytical and problem -solving skills, with the ability to quickly and accurately… more
- Insight Global (Raleigh, NC)
- Job Description Day-to-Day Activities: The Incident Manager will be instrumental in identifying the occurrence of IT incidents. They will categorize and ... working closely with support teams ensuring timely resolution. They develop/maintain incident / problem management processes while ensuring adherence by Service… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …purpose. We're united by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service Management (ITSM), works ... and document them in ServiceNow * Adopt/Learn the internal automation tools for incident logging and tracking * Learn various internal product & engineering team… more
- Leidos (Aurora, CO)
- **Description** **The Digital Modernization Sector at Leidos** has an opening for an ** Incident Manager ** - to oversee all aspects of the incident management ... process, from evaluation to resolution. An Incident Manager records all issues and helps to design ways...of statistics and reports to demonstrate performance of the Incident and Problem Management process. + Create… more
- ServiceNow, Inc. (Milwaukee, WI)
- …are proud to work and can make a positive impact ServiceNow's Security Incident Command (SIC) team is seeking an experienced Business System Analyst (BSA) with ... experience in the information security domain to improve our post- incident Recovery lifecycle. This is a new role and...Management** , **Security Crisis Management** , **Crisis Lead** , ** Problem Management** and **SSIRP** . **What you get to… more
- Insight Global (Sioux Falls, SD)
- Job Description We are seeking an experienced Release and Incident Manager to lead and implement our release management processes. The ideal candidate will have ... a solid background in release and incident management, working closely with development and release teams...order of operations and testing in IT releases. Strong problem -solving skills and the ability to communicate with the… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …more about Life at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Incident Response Leader is responsible for the management and response ... They will also be responsible for overseeing Managed Service Provider (MSP) incident response services, ensuring MSP compliance with SLAs, KPIs, and for providing… more
