- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Information Systems,People Management ... and mentor's employees on how to deliver the best customer service and achieve the team ...high morale environment and assist other functions of the service desk as needed. * Analyzes help… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Information Technology ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a Help Desk … more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT ... our differentiator. We are seeking a customer service centered Service Desk Specialist...application reference guides. + Document, maintain, and store specific information , including as-built diagrams and SOPs/Job Aides. + Support… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Communication, Customer Service , Information Technology (IT) Support ... + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer service and quick resolution of technical issues for … more
- General Dynamics Information Technology (Chantilly, VA)
- …depends on Service Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK TECHNICIAN WILL MAKE AN IMPACT** + ... Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career...helpdesk support and or networking * Required Technical Skills: Customer service and/or support experience working in… more
- General Dynamics Information Technology (Washington, DC)
- …when necessary - handle customer calls/web submits + Work with the Service Desk Trainer to recommend and create training opportunities + Promote teamwork ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …when necessary - handle customer calls/web submits + Work with the Service Desk Trainer to recommend and create training opportunities + Promote teamwork ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Fayetteville, NC)
- …and customers reporting issues, requesting information , access, or other services. The Service Desk Technician Senior specializes in delivering customer ... Able to manage one or more customer service or service desk functions...to the conclusion. + Responds to common requests for service by providing information to enable fulfilment.… more
- General Dynamics Information Technology (Charlottesville, VA)
- …the client/server/storage/network/print devices, and mobile devices. + Provides polite and friendly customer service + Attempts to resolve as many incidents ... Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support, Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + years… more
- Medical Mutual of Ohio (Dublin, OH)
- …our members achieve their best possible health and quality of life. **IT Service Desk Representative I** Efficiently and effectively answers incoming phone calls ... of resolution at the initial point of contact. **IT Service Desk Representative II** Efficiently and effectively...point of contact in order to ensure compliancy of customer Service Level Agreements (SLA). + Documents… more
- General Dynamics Information Technology (Falls Church, VA)
- …**Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving, Information Technology (IT) Services,IT Service Desk ,People Management ... Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT will help our… more
- General Dynamics Information Technology (Fairfax, VA)
- … Customer Experience Management, Information Technology (IT) Services, Information Technology Infrastructure Library (ITIL),ITSM, Service Desk ... capabilities. How You Will Make an Impact: + Direct 24x7 Enterprise IT Service Desk operations and transformation initiatives. Manage global Deskside Support… more
- ManTech (Chantilly, VA)
- …Experience Manager (SDXM) will oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer experience. The SDXM must ... Oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer ...teams of personnel. **Minimum Qualifications:** + Bachelor's degree in Information Technology, Computer Science, or a related field. +… more
- New York eHealth Collaborative (New York, NY)
- …driven Service Desk Manager who will manage and inspire our Service Desk team, ensuring top-notch, customer -centered support for NYeC employees, ... Service Desk Manager Job Details Job...improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State. Founded in 2006 by… more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for...someone who has intellectual curiosity, shows initiative, demonstrates excellent customer service and communication skills, and is… more
- Leidos (Washington, DC)
- …requirements for access to the customer 's information . We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This ... be a proactive leader with a passion for service desk operations and enhancing the customer experience. Candidate MUST be: US Citizen with the ability to… more
- Huntington Ingalls Industries (Newport News, VA)
- …tools and processes (ie Service Now) * Knowledge of IT Service Desk best practices * Focus on customer service * Excellent interpersonal, written ... be used as an equivalent to Bachelor's Degree for Information Technology Related Positions Only: + NNS Apprentice School...Customer Support * Willingness to support a 24x7x365 service desk , ensuring regular touchpoints with employees… more
- System One (Bethesda, MD)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Enterprise Service Desk Manager Arlington VA Must...the timely resolution of technical issues, and providing exceptional customer service to our internal stakeholders. You… more
- Mercy University (Dobbs Ferry, NY)
- …Skills & Experience: + Minimum of one year of experience in an IT-related help desk . + Strong customer service orientation. + Strong computer skills and ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...+ Process email sent to the Mercy IT Help Desk and respond to customer . + Conduct… more
- Randstad US (Miami, FL)
- customer service rep / front desk . + miami , florida + posted 8 days ago **job details** summary + $19 - $20 per hour + temp to perm + high school + category ... details We are currently seeking a dedicated and enthusiastic Customer Service Rep with Front Desk...via phone, email, chat, or in person. + Providing information about products, services, and policies. + Assisting customers… more