- Catalent Pharma Solutions (Kansas City, MO)
- **Senior Manager , IT Service Delivery** **Position Summary:** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) ... **This is a full-time salaried position: Monday - Friday, 1st shift.** The **Senior Manager , IT Service Delivery** , is a matrix role with accountability to… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10037 - Sr. Manager , IT Service Management Location - Fountain Valley, CA PURPOSE: We are seeking an experienced and highly motivated IT professional to ... ESSENTIAL FUNCTIONS: + Team Leadership & Management: Lead and manage the IT Service Management Team, providing guidance, support, and mentorship to ensure high… more
- Health First (Rockledge, FL)
- …**Job:** ** IT Management* **Organization:** **Health First Shared Svcs Inc* **Title:** * Manager IT Service Management* **Location:** *Florida - Brevard ... *POSITION SUMMARY * The Manager of IT Service Management is responsible for driving the execution and continual improvement of the organization's IT … more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Service Desk Manager ** with GDIT. A career in ... part in improving how agencies operate. At GDIT, people are our differentiator. As an ** IT Service Desk Manager ** , you will help ensure today is safe and… more
- Argonne National Laboratory (Lemont, IL)
- The IT Service Desk Manager is a technical lead role reporting to the CELS IT Director. This position is responsible for supervising and mentoring a team ... Tier 1 and Tier 2 support professionals in the IT Service Desk, which serves as the...700+ employees using macOS, Windows, and Linux systems. The manager will lead efforts to mature the Service… more
- Huntington National Bank (Columbus, OH)
- Description The IT Service Delivery Manager supervises assigned teams within the Enterprise Payments organization in the development and maintenance of ... role will work closely with architects, cross-functional teams, including IT , operations, compliance, and business units, to deliver technology...Degree + 10+ years of professional experience in the IT field + 5+ years leading others in the… more
- Ascendis Pharma (Princeton, NJ)
- …solutions that make a real difference. Key Responsibilities + Serve as the CRM Service Manager for IT systems supporting Commercial and Medical Affairs ... patients worldwide. In this role, you'll work closely with IT Business Partners and the Product Team, leveraging your...into reality. As part of the Ascendis Pharma Global IT , Continuous Delivery organization, you'll be embedded in product… more
- MIT Lincoln Laboratory (Lexington, MA)
- …MIT Lincoln Laboratory is seeking a visionary and experienced ServiceNow Product Manager /Owner to lead and drive the next phase of our ServiceNow journey. ... transformative initiative that builds on the success of our Information Technology Service Management (ITSM) module implementation. We are expanding the platform to… more
- Globus Medical, Inc. (Audubon, PA)
- …possible. + **Leadership and Management** : Lead, mentor, and develop a team of IT service professionals across the US and LATAM regions. Establish and maintain ... business needs. + ** Service Operations Management:** Oversee daily IT service operations, ensuring the delivery of high-quality support and services to… more
- Wolters Kluwer (Riverwoods, IL)
- **Job Summary:** As a Service Owner and Service Manager...systems. + Minimum of 5+ years of experience in IT service management or a related field. ... our clients. You will ensure that services are delivered in accordance with agreed service levels, and you will work closely with various teams to ensure seamless … more
- City of New York (New York, NY)
- …to: - Oversee, plan, manage and coordinate complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, ... etc. - Provide day-to-day oversight and leadership of multidisciplinary project and service desk teams including teams working on IT integration projects… more
- BorgWarner Inc. (Bellwood, IL)
- …BorgWarner is currently looking for a "dynamic, results driven" individual to join as an IT Service Delivery Manager for our locations in the Chicago Area ... locations + Helps to establish and manage the regional IT Service Catalog + Helps to establish...area, or location of BorgWarner.The Service Delivery Manager manages customer expectations/needs and utilizes IT … more
- TEKsystems (Clinton, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Randstad US (New York, NY)
- …escalation and knowledge for Support Technicians. - Act as a backup for the IT Service Desk Manager . - Utilize tools to ensure prompt resolution of incidents ... hardware, and networking issues; 3+ years' experience as an IT Team Lead or Manager . Must have...- Oversee the day-to-day operations and performance of the IT Service Desk team in resolving incidents… more
- Win (Women In Need) (New York, NY)
- … Service Desk Analyst FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win ... to secure permanent housing. Purpose of the Position The IT Service Desk Analyst will be responsible...co-workers. + Applying and Developing Expertise: Work with the manager to develop and meet challenging but achievable goals.… more
- Amazon (Herndon, VA)
- Description Amazon Web Services is looking for IT Manager to help drive the execution and improvement of key service delivery processes throughout the ... teams. Key job responsibilities Operational Excellence - As a manager you will be expected to drive operational excellence...or equivalent work experience - 10+ years experience in IT Infrastructure Operations, IT Service … more
- SAIC (Scott AFB, IL)
- …in support of the Service Level Management, synchronize efforts with the IT Service Portfolio Manager and produce customer-based additional information ... Operating Level Agreements with Work Centers throughout TCJ6. + Assist the IT Service Portfolio Manager in documenting and maintaining templates in support… more
- Robert Half Technology (Scottsdale, AZ)
- …rotation to monitor and respond to SMS alerts that may trigger after hours. . Assist IT Manager with managing the service desk dashboard to help ensure KPIs ... have to come into the office as needed. The IT Services Engineer plays a key role in troubleshooting,...to improve response times, manage escalations, and ensure that service level agreements (SLAs) are met and service… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- The IT Service & Infrastructure Operations Delivery Manager is responsible for ensuring seamless IT service delivery across all infrastructure ... indicators, and collaborates with cross-functional teams to drive continuous improvement in IT service delivery. The Manager will play a critical role in… more
- Festival Foods (WI)
- …Job Title: IT Service Desk Technician II FLSA Status: Salary Reports To: IT Service Desk & Operations Manager We are looking for a self-motivated and ... scheduled 45 hours per week. The work schedule will be assigned by the IT Service Desk & Operations Manager . The hours of operation for this position… more