- Daiichi Sankyo, Inc. (Bernards, NJ)
- …with normal, standard, and emergency changes and understand their relationship to other IT service management processes such as Incident Management ... centered around rare diseases and immune disorders. Summary The ITSM Process Manager for Change Management is...Experience Qualifications- 5-8 years or more extensive experience in IT service management , with a… more
- Merck & Co. (Rahway, NJ)
- … Management , ITIL Management , IT Performance Management , IT Project Lifecycle, IT Service Delivery, Oracle Business Intelligence Applications ... Database Schemas, Database Systems, Documentations, Employment Strategies, Human Resource Management , Information Technology Strategies, IT Business … more
- MUFG (Tempe, AZ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- TekSynap (Suffolk, VA)
- …discipline. + IAT II or ITILv3 or later required **Overview** We are seeking a Senior IT Service Management ( ITSM ) Specialist to join ourteam in Suffolk, ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Establish enterprise approaches to IT service management to promote...across the Navy Enterprise. + Work with the Navy ITSM Office (ITSMO) and DOD level activities to develop… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates + Service Level Management , to include drafting and negotiating SLAs… more
- Corteva Agriscience (Des Moines, IA)
- …Agriscience** has an exciting opportunity for an ** IT ** **Engineering Lead - IT Service Management ( ITSM ) Operations.** The Engineering Lead ... core ITSM processes in alignment with ITIL service management , 24X7 availability, business continuity, high-quality...with cross-functional teams. This role reports to the Global IT Operations and Service Management … more
- AireSpring (Dallas, TX)
- …and service assurance. + Collaborate with cross-functional teams, including IT , product management , engineering, and customer support to gather requirements ... lead the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics...role requires a critical blend of technical expertise, project management skills, and a deep understanding of how to… more
- CACI International (Arlington, VA)
- …CACI is seeking an ITSM Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT ... The successful candidate will be responsible for designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
- CAI (Columbus, OH)
- …in TX). **What You'll Do** + Provide leadership in the development and management of IT Service Management ( ITSM ) projects + Promote IT ... provide leadership and develop and manage projects which promote IT Service Management principles and...to Project Management best practices + Utilize ITSM service tools such as ServiceNow and… more
- PVH Corp. (Bridgewater, NJ)
- …and customer satisfaction. This role focuses on the strategic development and optimization of IT Service Management ( ITSM ) processes, aligning the ... closely collaborating with stakeholders and partners around the globe. IT Operations & Service Management ...of ITSM processes (eg, Incident, Problem, Change Management ) within ServiceNow to enhance service delivery… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary The ITSM Analyst maintains and enhances IT Service Management ( ITSM ) processes to ensure NYU IT services are delivered to the ... processes across all teams, including Incidents, Requests, Changes, Problems, and other standard IT Service Management workflows. Ensure service owners… more
- Insight Global (Springfield, VA)
- …of the following certifications: PMP, Agile Scrum Master, SAFe, IT Infrastructure Library (ITIL), IT Service Management ( ITSM ), IT Asset ... (Sunflower) to ServiceNow, ensuring the platform and its ITAM, ITSM , ITOM, ITBM modules are optimized to meet TSA's...points within ServiceNow. * Develop optimization strategies for ITAM ( IT Asset Management ) to replace the legacy… more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- Novant Health (Charlotte, NC)
- … Service Excellence is a strategic and results-driven leader responsible for overseeing IT Service Management ( ITSM ), Service Improvement and ... Master's degree, preferred. + Experience: 12+ years of progressive leadership experience in IT service management , customer support, or related fields. +… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Description The Senior Business Analyst plays a critical role in driving the success of IT Service Management ( ITSM ) by leveraging data-driven insights, ... service delivery. The Senior Business Analyst will be part of the IT Service Management ( ITSM ) team within Client Services, focusing on gathering… more
- MUFG (Jersey City, NJ)
- … ITSM and ServiceNow ITAM Developer professionals for multiple VP positions + **ServiceNow IT Service Management ( ITSM ) Developer, VP** + **ServiceNow ... IT Asset Management (ITAM) Developer, VP** **ServiceNow IT Service Management ( ITSM ) Developer** **Responsibilities:** + Serve as the technical… more
- SHI (Somerset, NJ)
- …+ **Compliance** : Ensure all telecommunications systems comply with relevant regulations and standards. ** IT Service Management ( ITSM )** + ** Service ... environment. + Deep understanding of ITIL foundation framework and ITSM best practices. **Required Skills** + ITIL v3 or...+ ITIL v3 or v4 Foundations + Must demonstrate IT Service Management disciplines in… more
- University of Florida (Gainesville, FL)
- …UF's enterprise protection platform (UFEM) for workstation management . + Utilizes UF's IT service management ( ITSM ) platform for trouble ticket, ... Main Campus (Gainesville, FL) Categories: Information Technology Department: 19011200 - EG- MANAGEMENT INFORMATIN SYSTS Classification Title: IT Generalist I Job… more
- General Dynamics Information Technology (Falls Church, VA)
- …hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. **HOW A SERVICE ... exhibiting expertise, courtesy, timeliness, and professionalism. This is an IT Service Management contract in...AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing… more
- General Dynamics Information Technology (Great Lakes, IL)
- …MBI Full 5C (T3) **Job Family:** SCA **Skills:** Information Technology ( IT ) Services, IT Service Management ( ITSM ),Technical Issues **Experience:** 6 ... Solutions Expert (MCSE) + **Technical skills:** + Demonstrated Experience with ServiceNow IT Service Management and/or Customer Service Management … more
