• IT Service Management

    Cleveland Clinic (Beachwood, OH)
    IT Service Management Process Engineer Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first ... improvement. The processes and practices are focused on the IT Service Management framework and...Management framework and may integrate practices from multiple process areas such as LEAN, Agile, ITIL, COBIT, ISACA,… more
    Cleveland Clinic (01/23/25)
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  • IT Service Request Management

    Cleveland Clinic (Cleveland, OH)
    …include: + Advanced ITIL certification in specialty. + ITIL Foundation Certification. + IT Service Management /ITIL Intermediate Level with emphasis on ... design, implementation planning and resource requirements to run the IT process functions and team. + Ensure... Design; ITIL Intermediate OSA preferred) + Experience managing Service Catalogs, Request Management and SLM in… more
    Cleveland Clinic (01/24/25)
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  • Lead IT Process Consultant

    Centene Corporation (Austin, TX)
    Process ; Continuous Improvement Process ; Information Technology Infrastructure Library; IT Service Management ; Operational Excellence; Process ... Business stakeholders to gather requirements and feedback to refine IT Service Management Processes +...Management Processes + Utilize data analytics to monitor process performance and to identify insights and opportunities for… more
    Centene Corporation (01/24/25)
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  • Service Governance Lead

    Takeda Pharmaceuticals (Lexington, MA)
    …a Service Governance Lead with the following duties: Lead a Global team of IT Service Management process owners to establish, maintain, and operate ... of related experience. Prior experience must include: Lead a Global team of IT Service Management process owners to establish, maintain, and operate… more
    Takeda Pharmaceuticals (12/14/24)
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  • Process Design and Governance Consultant

    Insight Global (Atlanta, GA)
    …. Skills and Requirements Must Haves: - Minimum of 5 years of experience in IT Service Management process and control design experience working ... all ITSM-owned processes Assess the ITSM processes against governance framework and global process management expectations Onboard new processes into the ITSM … more
    Insight Global (01/14/25)
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  • Senior Project Manager

    ManTech (Washington, DC)
    …+ Works closely with National Programs team to development and implement organization-wide IT Service Management process requirements. + Supervises ... for supervising multiple, concurrent projects that are part of large-scale IT transformation and enterprise-wide IT process -improvement activities.… more
    ManTech (11/15/24)
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  • Senior Incident Manager

    NANA Regional Corporation (Tampa, FL)
    …USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology...IT support teams + Ensuring that the incident management process is followed + Performing notifications… more
    NANA Regional Corporation (01/23/25)
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  • Systems Analyst II

    NANA Regional Corporation (Tampa, FL)
    …USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology...a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information… more
    NANA Regional Corporation (12/31/24)
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  • ServiceNow - Principal Engineer

    Healthfirst (FL)
    …environment + 7+ years of experience of ServiceNow development + 5+ years of experience in IT Service Management process design + ServiceNow System Admin ... consulting staff + Mentor and share Technical knowledge with Service Management team + Assists department leadership...a technical solution + Experience supporting the following Core Process Areas: Incident, Problem, Change, Service talog,… more
    Healthfirst (01/23/25)
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  • Senior Computer User Support Specialist (Active…

    NANA Regional Corporation (Tampa, FL)
    …USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology...a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information… more
    NANA Regional Corporation (01/23/25)
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  • Systems Analyst - (Active Top Secret / SCI…

    NANA Regional Corporation (Tampa, FL)
    …USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... to the SIE / USSOCOM enterprise (SOCRATES, CENTRIX/BICES, JWICS), IT service management , Information Technology...a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information… more
    NANA Regional Corporation (12/25/24)
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  • Cyber Service Operations Consulting Manager

    Guidehouse (Mclean, VA)
    …of experience relevant to Cybersecurity or IT Management or Service Operations or Business Process Improvement or Business Development and/or Contracts ... gaps in data, information, processes, or IT tools to improve process efficiency and effectiveness. The Cyber Service Operations Consulting Manager will… more
    Guidehouse (01/09/25)
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  • Analyst - Information Technology Operations

    United Airlines (Arlington Heights, IL)
    …of application messaging and complex event processing + Knowledge of the IT Service Management concepts and process + Proficient with the IBM zOS ... + Accept accountability for understanding of and, compliance with, IT Service Management practices including...+ Demonstrates the ability to solve problems through a process of elimination and logical reasoning based on both… more
    United Airlines (01/17/25)
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  • ServiceNow Dev Team Lead

    Chenega Corporation (Springfield, VA)
    …maintenance of the ServiceNow platform to support the Government Customer's IT service management and business process automation needs. The role ... of the ServiceNow platform to support the Government Customer's IT service management and business process automation needs + Maintain and ensure Change… more
    Chenega Corporation (12/17/24)
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  • Managed Device Solutions, Principal Solution…

    HP Inc. (Spring, TX)
    … * Product Lifecycle Management * Presales * IT Services and Service Management * Sales Process * Sales Prospecting * Solution Architecture * ... IT managers. This role helps customers modernize the management of their fleet to reduce cost, improve quality,...Software As A Service (SaaS) CROSS-ORG SKILLS * Effective Communication * Results… more
    HP Inc. (01/23/25)
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  • Sr IT Service Mgt Process

    Molson Coors Beverage Company (Milwaukee, WI)
    …we do, we want to hear from you. **The Headlines** **:** In the role of **Sr IT Service Mgt Process Specialist** working in **Milwaukee, WI** you will be ... the MCBC internal resources and external IT Service Providers execute the standard management processes,...technologies, and tools associated with these processes. + Coordinate IT Service Operations process or… more
    Molson Coors Beverage Company (12/18/24)
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  • ServiceNow Administration

    TEKsystems (Halethorpe, MD)
    …own the development and successful delivery of quality features that support IT service management and business process automation for Allegis Group on ... and incident management * 4 years of experience with Service Management (ITSM) is required * Experience integrating ServiceNow with other applications *… more
    TEKsystems (01/22/25)
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  • ServiceNow Application Architect

    IBM (Houston, TX)
    …and Professional Expertise + Overall 10+ years of experience in IT Service Management , Project handling, Process & ServiceNow Technical Consulting and ... Experience in implementing ServiceNow processes and functions. + Experience with IT Service Management and related tools. Preferred Technical and… more
    IBM (01/08/25)
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  • Sr. Manager, IT Service

    Hyundai Autoever America (Fountain Valley, CA)
    …callbacks, etc. + Continuous Improvement: Identify opportunities for process improvements within IT Service Management . Lead service projects to ... 10037 - Sr. Manager, IT Service Management Location...and process improvements. Facilitate communication between other service management area and the user community.… more
    Hyundai Autoever America (12/04/24)
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  • Senior Director, IT Service

    Sysco (Houston, TX)
    **Job Summary:** The ITSM Leader is responsible for establishing and improving Sysco's IT Service Management practices globally in an Agile context, working ... a Service Catalog along with a solid Service Portfolio Management process . This...Services and Digital Infrastructure. Engaged and proactive champion for IT operations and service management more
    Sysco (11/20/24)
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