- HTC Global Services Inc (Troy, MI)
- …assist with password changes. + Drive users to established support FAQ's and self- service software portals. + Provide a warm escalation to the Research Desktop team ... the Research Desktop team. When possible, the Remote Concierge IT Technicians will conduct a warm hand off to...to the mobility team. + Provide basic intake of VIP or EA issues and route the ticket directly… more
- Leidos (Norfolk, VA)
- …to handle service requests as 'request fulfillment'. **Primary Responsibilities** As a Service Desk SRM Technician , you will: + Create and update computer ... **Description** **Job Description** The SMIT Service Desk SRM Team has an opening for an experienced technician to work in our Norfolk, VA office. The Service… more
- Leidos (Camp Springs, MD)
- …your resume with us today!** **Primary Responsibilities:** + Oversee day-to-day IT service operations, ensuring compliance, mission effectiveness, and cyber ... teams, including government and interagency partners, to support seamless IT operations. + Ensure IT service...and Video Teleconference (VTC) issues. + Work directly with VIP and executive-level customers to provide premier computer and… more
- Securitas Security Services USA, Inc. (Parsippany, NJ)
- **JOB SUMMARY:** Securitas is currently seeking a End User Support Technician , L2 who will be accountable for client support requests, PC hardware, and software. ... autonomy allowing you to shape the future state of IT . This position is onsite and based in the...well remote support for users across North America via Service Now as an ITSM ticketing solution. + Provide… more
- State of Colorado (Denver, CO)
- CPW Technician III/ Technology Liaison - (Denver, CO) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4707701) Apply CPW Technician III/ ... system + Some positions may qualify for the Public Service Loan Forgiveness Program (https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch) . COLORADO PARKS AND… more
- B&H Photo (New York, NY)
- …rooms + Places orders and takes delivery of inventory as directed + Provide white-glove service for VIP 's for all incidents, service requests, etc + ... any connectivity issues. Under some supervision, the Desktop Support Technician Level 2 resolves basic and routine computer installation...Licenses: + Minimum 3 years of experience in an IT role supporting Apple MacOS desktops + Already certified… more
- Leidos (Wallops Island, VA)
- …is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy… more
- OSI Digital (Irvine, CA)
- Position Title: Field Desktop Support Technician (End User Computing) Location: Orange County, CA Shift Time: 3 PM- 12 AM midnight Role: Job Description: OSI Digital ... is seeking an experienced Field Desktop Support Technician with a focus on End User Computing to...departments. The successful candidate will be expected to manage service delivery metrics, identify and resolve issues, and ensure… more
- Leidos (Houston, TX)
- …The Digital Modernization Sector at Leidos currently has an opening for an A/V IT Field Technician at the NASA Johnson Space Center in Houston, Texas. ... high-quality transmission. * Demonstrating a high level of customer service , professionalism, end-user support to a large VIP...and conference room equipment. * Resolving incidents according to service level agreements for IT and AV… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... times and follow-up with customers. + Ensure that all VIP calls are responded to immediately. + Develop professional...higher certification required (ie, Security+ CE) + Superior customer service skills a must. Strong desire to provide the… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW IT DESKTOP SUPPORT Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization. As a ... the organizations shape, direction and growth. POSITION RESPONSIBILITIES WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical onsite and remote… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW IT DESKTOP SUPPORT We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth ... direction and growth. SALARY Commensurate - POSITION RESPONSIBILITIES WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical on-site and remote… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …Certification (CompTIA Security+ CE equivalent or higher). + One (1+) years of IT experience, preferably within a Help Desk/ Service Desk environment. + Baseline ... + Non-remote (relocation incentive available) As a PC Support Technician you will be the face of our team,...Knowledge Management or process creation. + Experience providing quality service and support for mission-critical systems and VIP… more
- Eurofins (Minneapolis, MN)
- …in the US without restriction or sponsorship Appreciated: + Experience working with the IT Service Management tool ServiceNow. + Eager to learn and continuously ... testing. Eurofins is seeking an experienced Level 2 (L2) IT Field Service Agent (FSA) in the...Enterprise Apps, Microsoft Office, Multifactor Authentication tools (eg Symantec VIP or Microsoft Authenticator). + As needed, prepare knowledge… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …government customer at Aberdeen Proving Grounds, Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help desk ... standard of support for the mission critical systems and VIP users, and end users. + Provides IT...IT support through telephone, remote assistance, and on-site service for all users + Provide help desk support… more
- Eurofins (Lancaster, PA)
- …specialized clinical diagnostics testing. Responsibilities: + Maintain the highest possible level of customer service . + Act as a role model for your peers. + Be the ... Update all tickets in a timely manner. + Maintain Service Level Agreements (SLA) for all ticket types. +...well as creating teachable moments for customers. + Computer technician - Assist with remote installing and/or general support… more
- Cushman & Wakefield (St. Louis, MO)
- … Level Targets. **Responsible for but not exclusive to the following:** + Site Service Technician Scope: + Audio Visual equipment within the office space + ... and quality standards + Additional desk top services activities defined as service improvement actions + VIP support **ACCOUNTABILITIES** + **Daily work… more
- Lithia & Driveway (Miami, FL)
- …an IT or computer related environment including hands-on experience as a Service Desk / Call Center Specialist or Technician , providing Customer Service ... Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of… more
- Leidos (Rockville, MD)
- …professional manner, including VIP support with exceptional communication and prioritized service . + Collaborate with a team of IT support professionals ... tracking systems such as ServiceNow (preferred), Remedy, or Cherwell. Knowledge and understanding of IT Service Management, Customer Service , and Service … more
- Cayuse Holdings (Vicksburg, MS)
- …Escalation of IT support issues/tickets as needed + Point of contact for VIP IT support + ITC/OO notification of outages/policies/ procedures + Liaison for ... include DHS, DHA, DoS, USMC, US Army, HHS/Indian Health Service , Department of Interior, Bureau of Indian Affairs, Bureau...output devices, and software packages. Job duties require the technician to install and test output devices, PC's, and… more