- CUNY (New York, NY)
- …IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support ... we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. The successful candidate will… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving, Texas **Onsite** Contract $20/hr - $25/hr A large tier financial company is seeking a Tier 1 IT ... team on a contract to hire basis. For this position they are looking for a Tier 1 Support Specialist having experience with general user support with a… more
- Steampunk (Mclean, VA)
- …Participate in CIO Team Agile Sprints to accomplish quarterly goals + Management of junior level IT support Tier 1 employee(s) and Steampunk intern tasks ... work with the Chief Information Officer (CIO) Team to support and manage internal IT infrastructure and... technology configurations, software, and remote access + Provide Tier II troubleshooting for Steampunk technology hardware and software… more
- Expedient (Cleveland, OH)
- …employees and our job candidates in the data center. Responsibilities of the IT Support Associate: + Handle Tier 1 tickets, daily shift walks, routine ... a fast-track to learning, promotion and career growth. The IT Support Associate, in our Cleveland, OH...be used for preventive care. We offer parental leave, top- tier medical, dental, and vision, disability and life insurance,… more
- Adams and Associates (Crystal Springs, MS)
- …directed by the IT Manager.o Is the primary IT staff responsible for resolving Tier 1 IT support tickets in Zendesk. Tier 1 personnel ... $27.01 Job Category Education Description Serves as the primary Tier 1 support personnel on-site... Tier 1 personnel escalate to Tier 2 which is the on-site IT … more
- GovCIO (Chantilly, VA)
- …with 9+ years (or commensurate experience) + Proven experience in IT support roles, with a focus on Tier 1 and Tier 2 support + Demonstrated ... will be an onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service excellence. A pivotal… more
- CUNY (New York, NY)
- …+ At least 12 months of experience providing tier 1 or better IT help desk support in a large Windows and apple environment + strong knowledge of ... Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support...issues, and serves as an escalation point for Level 1 support . The ideal candidate will have… more
- IntelliDyne (Washington, DC)
- IT Support Technician - Deskside Work location:...Position Salary: $65K Responsibilities: + Provide 2nd level escalation support to the Tier 1 Help ... Provide remote and on-site troubleshooting for hardware and software support . + Resolve Call Center Tech Support ...agreement requirements. Qualifications: + Have a Bachelor's degree in IT or closely related field. + Minimum 4 years'… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... with internal and external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve as many… more
- GovCIO (Kiln, MS)
- …processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume ... County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician with an active...1 years of IT experience with IT administration and support experience with windows ... Secret clearance to join our growing team! The Tier 1 Technician is primarily responsible for...identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- SKC Communication Products LLC (KS)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for...communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to analyze… more
- US Signal Company LLC (Indianapolis, IN)
- …resources through the provision of managed services and professional services. We are seeking a Technical Support Agent ( Tier 1 ) - NIGHTS to join our team in ... Indianapolis, Indiana. This role is performed on-site. The Technical Support Agent is part of the Technical Operations Center...Center team and is responsible for all level one support for US Signal services. The primary function of… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third...previous Customer Service experience or Call Center environment. + 1 + years of experience in the IT … more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …Help Desk support to the Architect of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when they are seeking system assistance for ... ** Tier 1 Help Desk** **Category:** Business...future duties and responsibilities:** * Provide T1 Help Desk Support for Architect of the Capitol * Perform analysis… more
- Leidos (Rockville, MD)
- … Support program under the **Nuclear Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All ... currently has an opening for a **Help Desk Analyst ( Tier 1 )** . This is an exciting...dynamic and respected team of individuals who provide unmatched support to our clients. **Primary Responsibilities** **:** + Provides… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... integrating technologies from different vendors in a heterogeneous networking environment.* Support the installation, configuration and troubleshooting of IT … more
- Legrand NA (Somerset, NJ)
- Position Description At a Glance Legrand has an exciting opportunity for aTechnical Support Engineer Tier II (Hybrid)to join theData Center Power & Control ... Divisionin Somerset, NJ OR East Coast.As a Tier -II Technical Support Engineer, you'll work with...PDUs, single and 3 Phase Power) + Data center IT components and interconnections (servers, Blades/Blade Chassis, network switches,… more