- ManpowerGroup (Chandler, AZ)
- Our client in the telecommunications industry is seeking a Telecom Operations Analyst to join their team. As a Telecom Operations Analyst , you will be part of ... candidate will have excellent strategic planning, project management, and telecom systems experience, which will align successfully in the organization. **Job… more
- Healthfirst (IN)
- …and resolution of issues that impede the test effort + Work with the IT Department in resolving important defects and ensuring the appropriate level of testing + ... with call center Workforce Management software, such as Verint (Impact 360), Genesys or IEX, in forecasting and/or scheduling capacity. + Proficiency in SQL,… more
- BD (Becton, Dickinson and Company) (San Antonio, TX)
- …to help to make a difference in our organization. The Real Time Operations Analyst , Workforce Management is a challenging role that will provide the opportunity to ... Support Department using SAP Order management and our phone systems . For any organization, data is a powerful driver...and Power BI + SALESFORCE Reporting / Navigation + Genesys Admin and testing support **Requirements (Knowledge, Skills, and… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …Enterprise Communications team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing ... support for the overall effectiveness of the use of enterprise application systems by end-users; troubleshoots user and technical obstacles and system problems;… more
- ManpowerGroup (Sacramento, CA)
- …support for the overall effectiveness of the use of enterprise application systems by end-users; troubleshoots user and technical obstacles and system problems; ... (3+) of progressively responsible relevant work experience as a technical analyst in day- to-day design, development, implementation, and maintenance of enterprise… more