- Paladin, Inc (Atlanta, GA)
- …steps Provide formal incident review write-up upon restoration of service Problem Manager governance Afterhours on call responsibilities Special assignments ... Paladin Consulting is currently hiring a IT Infrastructure L2 Support/Major Incident Manager to...training in A+ and Network + or MCDST, MCP, ITIL , and HDI are preferred. For more information… more
- Eisai, Inc (Nutley, NJ)
- …continuity management certification is advantageous.Prior audit/assurance experience is helpful. Information Technology and Compliance Experience Ten or more ... and successfully execute in an environment under time and resource pressures. Information Technology Planning, Analysis, Design, Architecture and Management The… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …can include Denmark and India. Qualifications Bachelor's Degree or equivalent experience in Information Technology role required Minimum of 6 years in supporting ... Relationships Individual contributor position, based in Plainsboro, NJ and reporting to the Manager , North America Operations - Infrastructure . This role is a… more
- Southwest Business Corporation (San Antonio, TX)
- …(MCSE) Certification, Red Hat Certified Engineer (RHCE) Certification, Information Technology Infrastructure Library ( ITIL ) Certification, Azure ... across multiple organizational boundaries. Supports, maintains, and oversees the enterprise Information Technology (IT) systems for SWBC. Why you'll love… more
- EDI Staffing (New York, NY)
- …AI tools to increase capacity, accuracy, and scalability. Description: The Service Desk Manager (SDM) is responsible for leading the Service Desk team in the ... clients. The SDM ensures that our service desk operates efficiently, adhering to ITIL best practices, heavily leveraging PSA and RMM software to manage and monitor… more
- Dexian - DISYS (Greenwood Village, CO)
- …executive-level staff is highly preferred.Education: Bachelor's degree in Computer Science, Information Technology , or a related field. Relevant certifications ... will provide adherence support and coaching.You will report to the Desktop Support Manager .This position will require you to be onsite. There will be opportunities… more
- Tanisha Systems (O'Fallon, MO)
- …same Technical presentation on emerging technologies. Foresee the need for newer technology based trainings on customer needs and provide suggestions for such ... trainings to Project Manager . Implement and Periodical check on Automation Implement and...Periodical check on DB Security Identify, document and track Technology related risks and mitigation plan in the project… more
- Leidos (San Antonio, TX)
- …to ITIL Practices: Adhere to ITIL (IT Infrastructure Library ) best practices and guidelines related to problem management. Ensure that problem ... an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company)...will be acceptable in lieu of a degree + ITIL Certification + Service Now experience including reporting +… more
- M&T Bank (Buffalo, NY)
- …to Information Technology Service Management (ITSM) and/or Information Technology Infrastructure Library ( ITIL ) processes for which the ... **The Technology Infrastructure Engineering and Operations Team**...and/or work experience, including a minimum of 3 years' Information Technology operations experience ITIL … more
- Nuvei (Atlanta, GA)
- …of preventative measures. Responsibilities and Duties: + Establish and implement Incident Problem Management process and procedures based on ITIL framework + ... business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout… more
- TEKsystems (Cupertino, CA)
- …Pay's partner network - Mastercard, Visa, Goldman Sachs, etc) Description: Incident & Problem Manager With strong collaborative skills, you will work on the ... TEKsystems is hiring for an Incident Manager based out of Cupertino, CA. This resource...Cupertino, CA. This resource will work for a world-renowned technology company on a long-term basis. PLEASE NOTE: We… more
- TEKsystems (Austin, TX)
- Description: Incident & Problem Manager With strong collaborative skills, you will work on the Service Operations team alongside SREs, Developers, and business ... Excel, Numbers, Tableau or similar Skills: Incident management, Incident response, Problem management, issue management, Technical support, Itil , Root cause… more
- Cambridge International Systems Inc (Doral, FL)
- …for both internal and external customers. + Experience coordinating support for enterprise information technology infrastructure including but not limited to ... Caribbean. SOUTHCOM is headquartered in Doral, FL. SOUTHCOM Cyber Information Technology Enterprise Services (SCITES) is working...hours. + Work closely with the Problem Manager to facilitate the collection of information … more
- Insight Global (Glen Allen, VA)
- …and appropriate actions have been taken. -Lead all aspects of a portfolio of problem records, assisting the Problem Manager . Responsible for assembling the ... tickets to identify patterns and in partnership with the Service Owner build problem records to be researched. -Provides training and mentorship on all ITIL… more
- City National Bank (New York, NY)
- …MGMT** **WHAT IS THE OPPORTUNITY?** The Incident Management Lead is a People Manager position who will have Incident Management Analyst direct reports. Works with ... regulatory requirements. Will also respond to audit and regulatory requests for information related to Incident Management processes and records. Will be expected to… more
- ManTech (Chantilly, VA)
- …Detecting and logging problems, communicating with stakeholders, notifying the Change Manager , conducting problem reviews and documents learned lessons, closing ... is seeking a motivated, career and customer-oriented **Senior Technical Support Manager ** to join our team in **Chantilly, VA.** **Responsibilities include but… more
- Randstad US (Apex, NC)
- …practices, architectures, tools and processes of cloud computing. + ITIL ( Information Technology Infrastructure Library ) Foundation Certification - ... and processes of cloud computing. + ITIL ( Information Technology Infrastructure Library...( Information Technology Infrastructure Library ) Foundation Certification - Incident Management, Problem … more
- BlackRock (Wilmington, DE)
- …market workflows, applications, and technologies both crafted and adopted by BlackRock. As a Problem Manager at BlackRock, you will play a crucial role in ... within Mission Control is a global team, responsible for running the Incident, Problem and change Management processes ensuring the stability of the Aladdin platform… more
- The University of Texas at Arlington (Arlington, TX)
- …Juniper Security Director, Microsoft Defender Suite, and Zabbix. ITIL ( Information Technology Infrastructure Library ) Foundations certification. ... **Department** OIT Service Management **Location** Arlington **Job Family** Information Technology **Position Status** Full-time **Work Hours** Standard… more
- Newell Brands (Sandy Springs, GA)
- …COBIT (Control Objectives for Information and Related Technologies), ITIL ( Information Technology Infrastructure Library ), and ISO/IEC 27001 for ... Passion for Winning, Ownership & Leadership. **Position Overview:** The Manager of IT Audit is responsible for overseeing the... of IT Audit is responsible for overseeing the Information Technology audits and will be tasked… more
