- Lowe's (Mooresville, NC)
- * Works directly with Lead ITSM Analyst to lead the day-to-day execution of the designated ITSM process, associated process responsibilities and improvement ... and initiatives as assigned * Collaborates with the Lead ITSM Analyst for the creation and maintenance...and communications during Technology incidents * Participates in major incident response and resolution improvement efforts *… more
- Hyundai Autoever America (Fountain Valley, CA)
- Business Analyst , ITSM Purpose: The ITSM Analyst is responsible for managing and supporting IT service management processes, ensuring alignment with best ... monitor performance, and maintain compliance with established standards. The ITSM Analyst plays a key role in...ITSM Process Management: + Develop, implement, and manage ITSM processes, including Incident Management, Problem Management,… more
- ABBTECH Professional Resources, Inc. (Fairmont, WV)
- …Responsibilities** Support Service Management processes and procedures to perform timely incident response and coordinate with functional engineering teams ... This program requires US Citizenship ** ITSM Engineer** **Fairmont, WV, or Boulder, CO** **Minimum...Systems Security Officer to improve processes and timeliness of incident response and request fulfilment as well… more
- Citigroup (Irving, TX)
- …other NoSQL database systems. - Implement and manage monitoring, observability, and incident response systems for database and caching environments. - Establish ... - Integrate ITSM practices into database and caching operations, including incident management, change management, and problem management. - Utilize ITSM … more
- Citigroup (Irving, TX)
- …other NoSQL database systems. - Implement and manage monitoring, observability, and incident response systems for database and caching environments. - Establish ... - Integrate ITSM practices into database and caching operations, including incident management, change management, and problem management. - Utilize ITSM … more
- Post Holdings Inc. (New Albany, OH)
- …ensuring IT teams understand and adhere to the change management, request management, incident management, major incident response , and problem management ... End User Services with responsibilities for the change management, request management, incident management, major incident response , and problem management… more
- University of Wisconsin River Falls (River Falls, WI)
- …resolve conflicts caused between cybersecurity tools and UWRF IT assets. Participates in Incident Response per policy for security events that compromise the CIA ... Information Security Analyst III (C) Below you will find the...documenting results. + Recommends mitigation to reduce impact of incident . + Participates in incident response… more
- CACI International (Denver, CO)
- Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Type of Travel: None Anticipated Posting End: 12/31/2024 The Enterprise Monitoring Analyst supports the Customer by providing on-site technical expertise to monitor,… more
- UGI Corporation (King Of Prussia, PA)
- IT Service Desk Analyst Location: King Of Prussia, PA, US, 19406 Company: AmeriGas Propane, Inc. Remote Options: Remote Requisition Number: 24778 When you work for ... customer service, first call resolution and timely escalation of unresolved incident /service request. Key Characteristics: * Customer focus * Good listener and… more
- Acclaim Technical Services (Mclean, VA)
- …Officers (EITSO) to serve on a team of IT support professionals responsible for remote incident response . In this role, you will use processes to streamline the ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from… more
- Army National Guard Units (Pineville, LA)
- …customer requirements or inquiries (eg, tiered-level customer support). Typically provides initial incident information to the Incident Response (IR) ... to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and...as computer operator or assistant, computer sales representative, program analyst , or other positions that required the use or… more