- Camping World (Chicago, IL)
- We are seeking a proactive and experienced ITSM Portfolio Manager to join our dynamic IT Support team. The ideal candidate will be responsible for overseeing the ... delivery and continuous improvement of IT Service Management ( ITSM ) processes, ensuring high-quality support and service delivery to our stakeholders. This role will… more
- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? Leidos Managed Service Division has an exciting Problem Manager ... San Antonio Texas office. POSITION SUMMARY: This IT Service Management ( ITSM ) Problem Manager position is a specialized role within the Maintenance Operations… more
- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... and non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and resources management,… more
- DISH Network (Englewood, CO)
- …with the products and platforms of tomorrow. **Job Duties and Responsibilities** The ITSM /DevOps Manager role is to gather, analyze, and develop automation ... processes necessary in improving the productivity of software release processes thereby achieving the desired business goals, objectives, and needs at DISH. The team's focus is to build a smooth and stable CI/CD development process in order to support DISH's… more
- Valvoline Global (Lexington, KY)
- …**Careers for the Driven** Valvoline has a rewarding opportunity as a **Senior Manager , ITSM (ServiceNow)** . We whole-heartedly adopt a 'never idle' mindset. ... support to develop and advance within our global company. **The ITSM - Senior Manager ** (ServiceNow) is responsible for the end-to-end management of IT incidents… more
- M&T Bank (Buffalo, NY)
- …contacts, including ensuring adherence to Information Technology Service Management ( ITSM ) and/or Information Technology Infrastructure Library (ITIL) processes for ... and executing assigned duties as prescribed by operational documentation and manager direction. Supports Technology initiatives with focus on end-user experience.… more
- HUB International (Chicago, IL)
- …that align with business and program objectives, + In concert with the ITSM /Tooling manager , monitor systems and application performance and system resource ... and technology solutions to our customers and partners. **Job Overview - Manager , Digital Platform Engineering** HUB International is rapidly expanding our digital… more
- System One (Baltimore, MD)
- …to end software asset processes. This will be accomplished by working with the ITSM Manager , the Software Asset Management Process Owner, and IT stakeholders to ... software asset processes. This will be accomplished by working with the ITSM Manager , the Software Asset Management Process Owner, and IT stakeholders to… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated ITSM Queue Manager with the ability to work in challenging, consultative, and collaborative team ... training materials for service desk staff, and reports on performance. The Queue Manager will also determine when tickets have a high degree of recurrence, are… more
- The Hershey Company (Hershey, PA)
- …within S/4. * Experience with SAP development management tools (eg, charm, solution manager ). * ITSM certifications highly preferred (ideally within the SAP ... development work regarding adherence to development and documentation standards. * ITSM : Experience in service delivery frameworks to effectively oversee the… more
- SOS International LLC (Fort Huachuca, AZ)
- …**ITIL Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based approach to all ... managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all aspects… more
- Lowe's (Mooresville, NC)
- * Works directly with Lead ITSM Analyst to lead the day-to-day execution of the designated ITSM process, associated process responsibilities and improvement ... with development, tracking, and execution of targeted Service Improvement Plans and other ITSM projects and initiatives as assigned * Collaborates with the Lead … more
- Hyundai Autoever America (Fountain Valley, CA)
- Business Analyst, ITSM Purpose: The ITSM Analyst is responsible for managing and supporting IT service management processes, ensuring alignment with best ... delivery, monitor performance, and maintain compliance with established standards. The ITSM Analyst plays a key role in driving continuous improvement, analyzing… more
- Travelers Insurance Company (Hartford, CT)
- …1 **What Is the Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ... management, portfolio owners and other parties for the adoption and integration of ITSM process that supporting attainment of corporate ITSM goals. Controls… more
- S&P Global (New York, NY)
- **About the Role:** **The** **Role:** ITSM Associate **The Team:** ITSM team is a global team that provides coordination across the suite of Osttra products for ... ITSM processes. The team works closely with highly competent...of all High Severity Incidents. + Work as Incident Manager and coordinate tasks during the incident. Work with… more
- PNC (Pittsburgh, PA)
- …on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. * Ensure that software updates are completed in a timely, effective ... manner by: * Coordinating between application owners, software ITSM and Licensing teams, software packaging, and deployment teams to update/remove software within… more
- Terumo Medical Corporation (Somerset, NJ)
- …Management system administration, Testing and Training management skills with exposure to SAP Solution Manager ITSM , ChaRM, Enable Now and SAP S/4 HANA. + Must ... savvy with experience in other associated implementation tools like SAP Solution Manager ITSM , ChaRM, Monday.com, ServiceNow, SharePoint, MS Project, Excel,… more
- City of New York (New York, NY)
- …to the Director of Customer Service Excellence within the IT Service Management ( ITSM ) Department. The Knowledge Manager , will be responsible for developing and ... implementing strategies to capture, organize, and disseminate knowledge within the organization. Collaborate with various teams to identify knowledge gaps, streamline information flow, and facilitate knowledge sharing initiatives. Responsibilities will… more
- MicroVention, Inc. (Aliso Viejo, CA)
- …Office Suite. **Desired Qualifications** 1. HP ALM management knowledge preferred. 2. ITSM , Solution Manager , and ChaRM experience preferred. 3. Relevant medical ... device industry experience is a plus. 4. Good analytical and problem-solving skills. 5. Willingness to learn new skills/techniques/processes. **External-Facing Title:** Specialist, SAP Finance & Taxation Management **Posting Country:** US - United States… more
- City and County of San Francisco (San Francisco, CA)
- …level ServiceNow System Administrator/Developer. This role is reporting to the ITSM Program Director (ServiceNow Platform Manager ). Under general direction, ... San Francisco serve its residents! Department of Technology (DT)'s IT Service Management ( ITSM ) Program is a best practices approach to providing and managing IT… more