- Fidelity TalentSource LLC (Durham, NC)
- …enable these services. The position will require a disciplined approach towards ITSM methodologies ensuring the delivery of information technology services to meet ... protection Enterprise Security Policy knowledge and standard methodologies Knowledge of audit process Skilled verbally and with presenting to senior team members on… more
- ICF (Reston, VA)
- …Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking an ITSM Strategy Process Manager to support the current ... division is a rapidly growing, entrepreneurial, technology-driven department, seeking an ITSM Strategy Process Manager to coordinate a team of subject matter… more
- SOS International LLC (Fort Huachuca, AZ)
- …an **ITIL Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process -based approach ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all… more
- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Problem Manager ... based in our San Antonio Texas office. POSITION SUMMARY: This IT Service Management ( ITSM ) Problem Manager position is a specialized role within the Maintenance… more
- M&T Bank (Buffalo, NY)
- …with focus on end-user experience. **Primary Responsibilities:** + Execute defined ITSM /ITIL process (es) while helping drive direction on continual maintenance ... contacts, including ensuring adherence to Information Technology Service Management ( ITSM ) and/or Information Technology Infrastructure Library (ITIL) processes for… more
- M&T Bank (Buffalo, NY)
- …with focus on end-user experience. **Primary Responsibilities:** + Execute defined ITSM /ITIL Problem Management process (es) while helping drive direction on ... reliable Network connecting all the technology across the bank footprint and process approximately 635,000 automated jobs per month. In addition to that foundational… more
- ServiceNow, Inc. (Orlando, FL)
- …+ 10+ years of experience in customer-facing roles such as Solution Architect, Technical/ Process Consultant, Customer Success and/or Product Manager in the IT ... to enhance their overall user experience with ServiceNow. The Product Success Manager is responsible for building relationships with key roles inside ServiceNow to… more
- HCA Healthcare (Nashville, TN)
- …if applicable, in PRIORITY order.) . Overall prioritization and oversight of ITSM process including strategy, improvements, metrics and collaboration across the ... **Introduction** Do you have the career opportunities as a(an) Manager - Expanse ITOC you want with your current.... Manage and oversee the development and delivery of ITSM process key performance indexes (KPIs) and… more
- Three Saints Bay (Washington, DC)
- …the DPAS Warehouse Module used to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
- City and County of San Francisco (San Francisco, CA)
- …level ServiceNow System Administrator/Developer. This role is reporting to the ITSM Program Director (ServiceNow Platform Manager ). Under general direction, ... must complete the supplemental questionnaire prior to starting the online application process . The application will not be reviewed without a completed supplemental… more
- ICF (Reston, VA)
- …to support all aspects of our client's business. **Responsibilities include:** + Perform the Process Manager role for the request management process and ... department, seeking an IT Service Portfolio and Service Catalog Manager to implement best-practice ITSM portfolio and...Federal Process Owner + Collaborate with other ITSM Process Managers (Change, CMDB, Incident, Knowledge,… more
- General Dynamics Information Technology (Fairfax, VA)
- …may also be required. How You Will Make an Impact + Supports the Asset Manager and ITSM Team Leads in day-to-day tasks in quality assurance, delivering contract ... + Works towards integration across all related processes in the ITSM toolset. + Supports process improvement by defining workflows, value streams, and process… more
- Amazon (Seattle, WA)
- …in an enterprise environment, with a deep understanding of the core ITSM , Knowledge Management, and Workforce Optimization process areas and capabilities. ... Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …related experience **US Citizenship Required:** Yes **Job Description:** **ORGANIZATIONAL CHANGE MANAGER ** Apply your expertise to advance the mission and optimize ... our business strategy as an **Organizational Change Manager ** at GDIT. Here, you'll support solving some of...CITS-specific projects/efforts and proactively brings about change in people, process , and tools utilized for the transition efforts. +… more
- PSEG (Bethpage, NY)
- …serve make this a particularly exciting time to join PSEG. **Job Summary** A Change Manager in IT Service Management ( ITSM ) plays a crucial role in ensuring the ... strategic leader who possess a strong background in IT service management ( ITSM ) and change management. This requires problem-solving skills gained from experience… more
- Applied Materials (Austin, TX)
- …an innovator and pioneer._** **Overview:** As a CMDB (Configuration Management Database) Manager , you will play a critical role in overseeing the establishment, ... and managed effectively to support various IT service management processes. The CMDB Manager will work closely with IT and business stakeholders to maintain data… more
- Morgan Stanley (Alpharetta, GA)
- …technologies and processes. * Knowledge and experience working with key IT operational process related to ITSM . * Working knowledge of agile methodologies and ... technologies, application infrastructure and workplace support services. The IT Hygiene Manager is responsible for the continuous delivery of programs, projects, and… more
- SMBC (Jersey City, NJ)
- …and continuous improvement of IT Service within our organization. The Service Manager Lead will be responsible for ensuring that IT service management processes ... COBIT, etc.). * Lead and manage a team of ITSM professionals, proving guidance, coaching, and performance feedback. *...about their specific hybrid work schedule during their interview process . We are an equal employment opportunity employer. All… more
- Scotiabank (OR)
- Change Manager **Requisition ID:** 203130 We are committed to investing in our employees and helping you continue your career at ScotiaTech. **Purpose** The role ... contributes to the overall success of the Global Change Management process by ensuring that technology changes within production are effectively planned, tested,… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …communities that we serve through our Healthsource blog: https://healthsource.premera.com . As the ** Manager , IT Service Management** , you will lead a team of IT ... improve the Return on Investment of IT Services and ITSM platforms (eg ServiceNow) + Lead team of IT...purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy… more
