• Business System Analyst, Senior Specialist

    Southern California Edison (Redlands, CA)
    …part of the Customer Contact Center (CCC) as a **Business System Analyst, Senior Specialist ** at Southern California Edison. In this role you will have the exciting ... will be a critical member of our Systems and IVR team, that manages our Interactive Voice Response (...customers experience in a positive way. As a **Senior Specialist ** , your work will help power our planet,… more
    Southern California Edison (09/25/24)
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  • Voice & Video Specialist

    FirstEnergy (Reading, PA)
    …& video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite). + Implements and troubleshoots enterprise Voice-related ... Video technologies and services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video conferencing systems, and satellite). **CCNP or CCVP preferred.** 3.… more
    FirstEnergy (11/05/24)
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  • Placement Specialist

    Fedcap (Lewiston, ME)
    …looking for a mission-driven, outgoing and professional individual to become a Placement Specialist ! Also known as a Job Developer, this person will build and ... volunteer and/or employment opportunities for program participants. The Placement Specialist role is an integral member of the team...requirements/hours, and need for accommodations. + Ensures utilization of IVR at all WEP sites. + Aims to help… more
    Fedcap (10/05/24)
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  • Reconciliation Specialist (Fully Onsite…

    TEKsystems (Castleton, IN)
    …onsite in Indianapolis, please refrain from applying. Description: As a reconciliation specialist , you will be looking for trends from excel reports specific to ... by competent authority * Knowledge, Skills, and Abilities for FACS Recon Specialist * Client reconciliation reports to balance client practice management system with… more
    TEKsystems (11/16/24)
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  • Customer Service Specialist

    MTA (New York, NY)
    Customer Service Specialist Job ID: 9532 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: HR Center of ... Date Posted: Nov 14, 2024 Description JOB TITLE: Customer Services Specialist SALARY RANGE: Non-Negotiable, Starting Salary Range, $45,125 - $56,406 DEPT/DIV:… more
    MTA (11/14/24)
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  • Client Service Delivery Category eCommerce…

    Procter & Gamble (Cincinnati, OH)
    …(GCR), and by extension our contact center vendor operations. A Digital Category Specialist acts as the SPOC between organization brand teams, GCR and our contact ... from consumers . + Telephony: Provide guidance on telephony support including IVR management as it related to eCommerce content. + Written Communications (email,… more
    Procter & Gamble (11/13/24)
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  • Quality Improvement Specialist Senior

    Centene Corporation (Topeka, KS)
    …workplace flexibility. **Position Purpose:** The Senior Quality Improvement Specialist is responsible for coordinating assigned regulatory, accreditation, clinical ... project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and… more
    Centene Corporation (11/10/24)
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  • Call Center Specialist (Customer Service)

    Bank OZK (Cumming, GA)
    …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of PC technology. + Knowledge of online banking software functionality. + Knowledge of internet terms, access, and usage. +… more
    Bank OZK (11/13/24)
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  • Technical Product Owner, Senior Specialist

    Vanguard (Malvern, PA)
    …eight years of work experience within Digital Channel Analytics (Web, Mobile, IVR etc.) + Undergraduate degree or equivalent combination of training and experience ... within quantitative fields such as Mathematics, Engineering, Operations Research etc. Graduate degree preferred + You are intrigued by the challenge of building capabilities and high performing teams within a dynamic business environment. + Strong partnership… more
    Vanguard (09/20/24)
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  • Interventional Radiology Tech

    Covenant Health Inc. (Knoxville, TN)
    …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
    Covenant Health Inc. (10/16/24)
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  • Care Coordinator

    ChenMed (Columbus, OH)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (10/05/24)
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  • Care Coordinator 2

    ChenMed (Jacksonville, FL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
    ChenMed (11/15/24)
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  • Care Coordinator

    ChenMed (Cleveland, OH)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (11/14/24)
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  • Lead, Referral Coordinator

    ChenMed (Orlando, FL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
    ChenMed (11/13/24)
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  • Referral Corodinator, Metairie Clinic

    ChenMed (Metairie, LA)
    …been approved (when needed). Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, ... location, etc. Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...how patient was notified. Referrals have been sent to specialist office & confirmed receipt. Prepares and actively participates… more
    ChenMed (11/09/24)
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  • Bilingual Referral Coordinator

    ChenMed (Houston, TX)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (11/05/24)
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  • Referral Coordinator-Bilingual Spanish

    ChenMed (Chicago, IL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (10/31/24)
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  • Avaya Communications Manager Lead Engineer

    ProSphere Tek (Bethesda, MD)
    …Avaya CM, AES, CMS, ACR, voice mail, Avaya/Verint WFO call recording, IVR , Forum, Verasmart, speech analytics, and CTI components. The Lead Engineer will ... Aura Applications is essential. + Holdings of AIPS (Avaya Implementation Professional Specialist ), ASPS (Avaya Support Professional Specialist ), and ACSS (Avaya… more
    ProSphere Tek (10/22/24)
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  • Accounts Payable Clerk

    Robert Half Accountemps (Manalapan, NJ)
    Description We are offering an employment opportunity for an Accounts Payable Specialist located in Monmouth County, NJ. As an Accounts Payable Specialist , you ... * Prepare daily payment check batches * Prepare daily e-box/ ivr /wire batches Skills: * Cash Applications * Accounts Payable...Proven experience in the role of an Accounts Payable Specialist or similar position. * Demonstrated proficiency in Cash… more
    Robert Half Accountemps (10/25/24)
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  • Pharmacy Technician II - Oncology

    Bassett Healthcare (Cooperstown, NY)
    …through various funds (Tribute, Bob Simon, Dialysis etc.) Processes electronic prescriptions, IVR refill requests and prescriber refill responses in a timely manner ... such as Pyxis super-user, stock maintenance and ordering, training specialist , cancer center technician, allergy preparation, etc Participates effectively to… more
    Bassett Healthcare (08/20/24)
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