- Conduent (Lexington, KY)
- …part of a culture where individuality is noticed and valued every day. The ** Technical Business Analyst ** will gather requirements, conduct analysis, and use ... analysis functions. + Leading through influence in both technical and business settings. + Evaluating user...staff daily. + Show prior experience as a system analyst or business analyst working… more
- Southern California Edison (Redlands, CA)
- …Energy Revolution** Become a part of the Customer Contact Center (CCC) as a ** Business System Analyst , Senior Specialist** at Southern California Edison. In this ... will be a critical member of our Systems and IVR team, that manages our Interactive Voice Response (...is an on-call, 7 day/24 hour rotation to resolve technical issues that occur during non- business hours.… more
- State of Colorado (Denver, CO)
- Prevention and Intake Data Analyst - ANALYST V Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4692951) Apply Prevention and Intake Data ... Analyst - ANALYST V Salary $89,520.00 -...Welfare, and uses these evaluations, where needed, to create business intelligence out of Child Welfare operational data for… more
- Trinity Health (Livonia, MI)
- …and connectivity issues. Configure and customizing contact center applications to meet specific business needs. Set up call routing rules, IVR (Interactive Voice ... Build basic ICM Scripts + Implement roles, departments, and business hours. + Respond to Incident tickets with accurate,...+ Maintain documentation + Understand and support Cisco CVP IVR applications + Familiarity with CVP scripting + Support… more
- State of Indiana (La Porte, IN)
- …efforts; + Tests, adjusts and troubleshoots equipment. + Promotes the utilization of technical services to resolve business issues within the agency. + ... Communication Analyst Date Posted: Sep 24, 2024 Requisition ID:...and network. + Advanced knowledge of PBX/Key systems, ACD, IVR and other telephone technical problems and… more
- Regions Bank (Nashville, TN)
- …of the system. **Job Description:** At Regions, the Financial Crimes Strategy Analyst performs analysis and interpretation of fraud-based threats by gathering and ... data and trends to prepare executive level summaries and overviews + Conducts business and process reviews to identify gaps or ineffective fraud protections + Leads… more
- Abbott (Abbott Park, IL)
- …our cloud infrastructure and ensure seamless communication experiences to the business . Successful candidates will take initiative, be intellectually curious willing ... strategically. **Key Responsibilities:** + **Support & Maintenance:** + Provide technical support for cloud contact center systems, including troubleshooting,… more
- TXNM Energy (Albuquerque, NM)
- …**COMMUNICATION SKILLS:** + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental ... **COMMUNICATION SKILLS:** + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …3 or more (3+) years of progressively responsible relevant work experience as a technical analyst in the area of day- to-day design, development, implementation, ... ideal candidate will have prior design and development experience with IVR , contact center operations and enterprise telephony technologies. **SMUD Official… more
- ManpowerGroup (Sacramento, CA)
- …3 or more (3+) of progressively responsible relevant work experience as a technical analyst in day- to-day design, development, implementation, and maintenance ... testing criteria/scenarios and conducts testing and debugging. + Provides technical documentation on custom transactions, interfaces, forms, reports, workflow,… more