- Bank of America (Chandler, AZ)
- Operations Control Manager - Consumer AML Operations KYC Call Center Chandler, Arizona **Job Description:** At Bank of America, we are guided by a common ... a production team that delivers processes aligned to the bank 's Enterprise Policy and Standards. Key responsibilities...and the ability to leverage scorecards to motivate overall Call Center performance. **Required Skills** : +… more
- Bank OZK (Little Rock, AR)
- …established policies and procedures. + Performs quality assurance monitoring of call center activities. + Tracks agent key performance indicators ( KPI) and ... Job Purpose & Scope Responsible for providing guidance to and oversight of call center support staff. Ensures day-to-day operations of a specific location are… more
- Bank of America (Belfast, ME)
- Call Center Banker - Specialist-1st Shift-...connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key ... Belfast, ME Belfast, Maine **Job Description:** At Bank of America, we are guided by a common...in the banking/financial industry + Experience working in a call center + Experience in telephone sales… more
- Bank of America (Fort Worth, TX)
- Call Center Inbound - Banking Specialist 1st...connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key ... 2nd shift available Fort Worth, Texas **Job Description:** At Bank of America, we are guided by a common...in the banking/financial industry. * Experience working in a call center . * Experience in customer service… more
- Bank OZK (Cumming, GA)
- …typing skills, required. + Minimum of one (1) year of experience in a call center service position preferred. + Prior bilingual customer service experience ... Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding...on items not able to be resolved on initial call . + Meets personal and team target key… more
- Oriental Bank (San Juan, PR)
- …about customer service? Join our Team, we have several Associate, Retail Channels ( Call Center ) opportunities to serve our customers while providing a ... Center (San Juan) Puerto Rico. The Associate, Retail Channels ( Call Center ), provides prompt, courteous, efficient, and best-in-class customer experience… more
- Oriental Bank (San Juan, PR)
- …part of our digital transformation! We have several Associate, Customer Service ( Call Center ) opportunities serving our customers while providing a best-in-class ... Oriental Center , in San Juan, Puerto Rico. The Customer Service ( Call Center ) provides a prompt, courteous, efficient and best-in-class customer experience… more
- USAA (San Antonio, TX)
- …of experience required) may be substituted in lieu of degree. + 6 years of call center , financial services or military experience. + 2 years of develop team ... **The Opportunity** **The Opportunity** As a dedicated Manager of Bank Sales and Service Contact Center you...center environment. + 2+ years experience coaching on call evaluations for team members to include call… more
- M&T Bank (Glastonbury, CT)
- …diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service, or telesales experience Ability to easily travel ... needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their...problems in a timely manner. The position is a key driver of sales and the customer experience within… more
- M&T Bank (Frederick, MD)
- …diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... **Overview:** Identifies customers' needs through the bank 's retail sales process to provide proactive basic sales solutions through customer outreach for basic… more
- TD Bank (Mount Laurel, NJ)
- …direction and guidance to team and/or management and acts as overall leader on key control initiatives. **Depth & Scope:** + Recognized as leading expert within the ... governance and control reports. + Experience Recording minutes to document key discussions, decisions, and actions. + Experience collaborating with internal audit,… more
- Oriental Bank (San Juan, PR)
- …activities and interactions to guarantee customer satisfaction through coaching and call quality. + Assists in recruitment, selects, trains, motivates, and develops ... with established authority levels/limits. + Ensures branch compliance with bank regulations, requirements, and procedures; ensures staff follows operational and… more
- Bank of America (Chandler, AZ)
- …business, and building and maintaining business relationships. **This is a bilingual call center role within Consumer Anti-Money Laundering (AML) Operations in ... Global Operations Chandler, Arizona **Job Description:** **ABOUT US:** At Bank of America, we are guided by a common...the Know Your Customer (KYC) Call Center .** **RESPONSIBILITIES:** + Delivers and maintains… more
- Bank of America (Plano, TX)
- …in receiving and implementing performance feedback and coaching + Able work in a call center schedule environment + Minimum of 2 years Financial/Banking or ... Small Business Specialist Plano, Texas **Job Description:** At Bank of America, we are guided by a...call center experience + Strong decision-making and… more
- Bank of America (Jacksonville, FL)
- …is responsible for providing exceptional customer service to clients in an inbound call center environment. Key responsibilities include receiving calls from ... Care- Client Service Representative Jacksonville, Florida **Job Description:** At Bank of America, we are guided by a common...Qualifications:** + Experience working in a client focused environment, call center or a financial/banking center… more
- Bank of America (Fort Worth, TX)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... Investment Consultant II - Merrill Premium Fort Worth, Texas **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives… more
- Bank of America (Pennington, NJ)
- …and Client Services. Key responsibilities include ensuring schedule adherence and proper call management of all team members in relation to the contact center ... FSA Team Manager Pennington, New Jersey **Job Description:** At Bank of America, we are guided by a common...training of new personnel; ensure schedule adherence and proper call management of all team members in relation to… more
- M&T Bank (Batavia, NY)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu of ... the M&T branch system through modeling and coaching the Bank 's sales process. Plays key role in...including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience.… more
- Bank of America (Fort Worth, TX)
- …Tableau - Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) - Proficiency coding in SAS and/or Python and ... Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common purpose to help… more
- Bank of America (Plano, TX)
- …job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best ... Centralized Lending Specialist Plano, Texas **Job Description:** At Bank of America, we are guided by a...or obtaining a new home equity line of credit. Key responsibilities include analyzing the clients financial goals, determining… more