- Percepta (Dearborn, MI)
- …and reward excellent team performance.*Build morale within the team to support agent retention.*Resolve conflicts with sensitivity, tact, and fairness.*Plan ... Miscellaneous*Work on activities and/or projects as requested by the Manager.* Support agent interview selection process.*Conduct/participate in focus groups… more
- Computer World Services (CWS)Corporation (Washington, DC)
- Job Description The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting financial stability by: collecting data on behalf ... migration of feeds from Splunk to Cribl, on-boarding new feeds, and providing Tier 3 support . Working with vendors on open tickets as well as working in an Agile… more
- Percepta (Remote, OR)
- …WAREHOUSE DEVELOPER At Percepta, we bring first-class service across each market we support . As a Senior Data Warehouse Developer working remotely, you'll be a part ... of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being...performance and capacity requirements of the data warehouse, making key technology decisions, verifying that the implementation meets all… more
- Capgemini Government Solutions (Austin, TX)
- …Knowledge Managers, Developers, and Users for increasing Splunk adoption and overall customer success. Support large-scale deployments with data feeds from ... technical questions, issues, and escalations. This will include working with Splunk Support as needed. Provide best practices in adoption, expansion, and operations… more
- Percepta (Remote, OR)
- …business leaders, product owners, internal business solutions and SME teams to create customer / agent experience solutions that best leverage Percepta and our ... Percepta, we bring first-class service across each market we support . As a Head of Business Solutioning working remotely,...you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …to measurably improve (SMART goals).Change Management. Acts as a positive change agent . Aligns key stakeholders to optimize their engagement and involvement. ... evaluation of improvement work. Primary responsibilities include facilitating interdisciplinary customer teams, being a role model of Quest principles, management… more
- Lennar Homes (Miami, FL)
- …with respectful candor and hold the line on product mindset and be culture change agent . Inform and support the product portfolio vision and ensure its alignment ... within the HR Operations value stream. This incumbent will own the end-to-end customer experience and help drive and influence the product roadmap to meet the… more
- Resolution Technologies, Inc. (Plano, TX)
- …interval, real-time, and user sync integrations and schedule display within the CX Agent Gather customer use cases and business justification for product ... and bring to market best of breed products and support all integrations between ACD and WFM SolutionsYou will...inside and outside of the company, and facilitate regular customer communication to gather and analyze feedback to incorporate… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …reach to the changing needs of customers and the business. The Reservation Sales and Support Agent serves as a subject matter expert on products, policies and ... agent will drive sales and meet monthly individual Key Performance indicators (KPIs) for the Consumer Sales Department...Princess is looking for in its Travel Sales and Support Agent . Is this you? **Responsibilities** +… more
- Colgate-Palmolive (Overland Park, KS)
- …worldwide. Our company is a globally recognized Best Place to Work.** **An agent is responsible for delivering an exceptional customer experience to Hill's ... resolve customer /consumer interactions and escalate exceptions as needed** + ** Support marketing promotions with order entry, follow-up coupons, delight bags and… more
- The Mount Sinai Health System (Huntington, NY)
- **JOB DESCRIPTION** **Access Center Lead Agent - Greenlawn, Long Island- OFFS** **Strength Through Diversity** Ground breaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access...Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- Robert Half Office Team (Milwaukee, WI)
- …products and services in Milwaukee * Exhibit agility by working cross-functionally with key support business units to resolve inquiries in a single interaction ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the… more
- The BLS Company (Hicksville, NY)
- …deliver outstanding service and support , enhancing the overall client experience. Key Responsibilities: + Respond to customer inquiries and requests via ... transportation industry across the USA, is seeking a motivated and enthusiastic Customer Care Agent to join our team in Hicksville, NY. This is an exciting… more
- Adecco US, Inc. (Elmsford, NY)
- ** Customer Service Agent ** **Location:** Elmsford, NY **Job Type:** On-Site **Salary:** $18 -$20 hr. **Job Description:** Are you passionate about delivering ... customer service? Join a dynamic team as a Customer Service Agent ! In this high-volume call...a vital role in ensuring a customers receive the support they need, while also fostering long-lasting relationships built… more
- Chick-fil-A (Atlanta, GA)
- …in nature) via phone, online, or other support channels. + Leverages our Customer Support Management system to open case for Customer , research common ... healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration...variety of issues, using technology and a myriad of Customer Support systems. + Researches and grasps… more
- Chick-fil-A (Atlanta, GA)
- …in nature) via phone, online, or other support channels. + Leverages our Customer Support Management system to open case for Customer , research common ... healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration...variety of issues, using technology and a myriad of Customer Support systems. + Researches and grasps… more
- CACI International (North Charleston, SC)
- PKI Support Agent Job Category: Service Contract...** at our location in Charleston, SC. You will support the PKI (Public Key Infrastructure) NIPR ... (Non-Classified Internet Protocol Router) team with communications, documentation, user approvals, and customer service. If you are looking for a role that is… more
- Robert Half Technology (Atlanta, GA)
- …receive timely and effective solutions. Key Responsibilities: Handle incoming customer calls, providing technical support and resolving issues related to ... contract to permanent employment opportunity for a dedicated Tech Support Agent to join our client's team...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- University of Florida (Davie, FL)
- …County Parks, Recreation, and Open Spaces Department. As the CED and Extension agent , you will provide leadership and support for administering and supervising ... County Extension Director & Extension Agent II - IV Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=532842&lJobSourceTypeID=796&sLanguage=en-us) Job… more
- Fotona (Irving, TX)
- …collaboration, and dedication. Key Responsibilities: + Provide timely and effective customer support and communications + Manage customer service ticket ... our US headquarters in Irving, Texas. The Service Desk Agent will be a key team player...well as other internal teams. Ideal candidates will have customer technical support or service desk experience.… more