- Baylor Scott & White Health (Dallas, TX)
- **Position Overview:** As a Genesys CX Architect , you will lead the design, implementation, and optimization of advanced contact center solutions using ... contact center capabilities. + Troubleshoot, update, configure, and patch Genesys Cloud Contact Center solutions . + Collaborate...and best practices related to cloud contact centers and Genesys Cloud. + Architect Quality Management (QM),… more
- Randstad US (Beltsville, MD)
- …and experience on the Genesys Cloud CX and PureConnect Contact Center solutions . Basic Qualifications + Ability to effectively lead and motivate a team, ... requirements among all agencies. Will work with the PM, Lead Architect , Solution Delivery and Support teams...+ Genesys Cloud CX: Professional Certification. + Genesys Cloud CX: Architect Certification. qualifications: +… more
- Citigroup (Irving, TX)
- …management and domain experience. + NICE CXone and CXone Studio Experience + Genesys CX Architect Experience + Business Optimization: deep skills around business ... mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from...We'll enable growth and progress together. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for… more
- NTT America Solutions, Inc. (GA)
- …level or above. Professional certification in cloud architecture (eg, AWS Certified Solutions Architect , Google Cloud Professional Cloud Architect , or ... Senior Technical Services (TS) Systems Implementation Specialist / Technical Lead is an advanced subject matter expert who is...the final solution and are able to create alternative solutions as backup planning. This role works towards expert… more
- Amazon (St. Louis, MO)
- …by enterprises to assess, migrate, and transform the call center experience. - Architect and build large-scale solutions , which integrate smoothly in cloud and ... Description Do you like helping US Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the… more
- The Cigna Group (Bloomfield, CT)
- …etcc) in an omni-channel deployment model + 4-6 years experience with leading (Cisco/ Genesys / Avaya / Five 9) Contact Center solutions + CESD must have ... CIGNA is looking for a Customer Engagement Solutions Director (CESD) with proven experience with architecting,...effective service delivery. In this role the individual will lead and coordinate with other team members to execute… more
- AIG (Jersey City, NJ)
- …core voice strategy, current, transitional and target state architectures and roadmaps. Lead architect responsible for designing and developing scalable and ... telephony, ensuring that specific technologies are appropriately designed and leveraged. + Lead architect responsible for designing and developing scalable and… more