- Terracon (Olathe, KS)
- …cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or delete user accounts per ... to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or close work orders (via IT Service … more
- TEKsystems (Orlando, FL)
- …Position Summary: The Tier 2 Technician Sea Support will be responsible for Level II incident resolution and service request management to SeaWorld Parks & ... * Serves as technical lead providing in-depth troubleshooting, setting Service Desk technical standards and developing operational...level of motivation, initiative and responsibility * High level of customer service skills, and ability… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) -...1 support. + Work with a small team providing service availability monitoring and help desk support for ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1). +...level . Desired Skills & Experience -N/A qualifications: + Experience level : Entry Level + Minimum 2 ... category computer and mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1) is the primary point of contact… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst** to join our team in ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... $26-$28/ hour. Offer is dependent on location. The SMIT Service Desk RDM Team has an opening...general experience, or equivalent combination of experience and college level education + Minimum of 6 months of tenure… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position -...VMWare and Hyper-V would be a plus. + Experience working at a Managed Service Provider would be a plus. ... - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both… more
- PingWind INC (Cuba, NM)
- …of US Naval Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in customers throughout the ... Tier 2 - Help Desk Guantanamo Bay Cuba,...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking… more
- Levi, Ray & Shoup, Inc. (Chicago, IL)
- …you're that candidate, this opportunity is made for you! The Level I Help Desk Specialist will: + Provide superior customer service as related to help ... (http://www2.lrs.com) File Transfer Filters Careers Added Nov 12, 2024 Level I Help Desk Specialist (26600) Help...personal computers, software, and peripheral equipment. Requirements: + Minimum 2 years experience in help desk support… more
- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the Global Service Desk ... and resolution of incidents and management of requests. Our Service Desk employs a flexible support model...1 support, 2 -3 years' experience in IT Level 1/ Level 2 support preferred.… more
- Mercy University (Dobbs Ferry, NY)
- …training provided by Mercy to enhance IT Help Desk staff skills and overall Help Desk service level . Every effort has been made to identify the essential ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...orientation. + Strong computer skills and a high comfort level with technology. + Excellent oral, written, and interpersonal… more
- General Dynamics Information Technology (Washington, DC)
- …willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT ... **Req ID:** RQ188860 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Service Desk Technician / Help Desk… more
- V2X (Springfield, VA)
- …OR 10am - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) ... challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our… more
- Generac Power Systems (Waukesha, WI)
- …timely and effective resolution of end user issues. + Establish and enforce Help Desk service level agreements in consultation with end users toestablish ... boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that...experience troubleshooting PC's, printers, phone and network issues + 2 years of experience leading teams, developing people or… more
- State of Massachusetts (Chelsea, MA)
- …projects are assigned and processed within expected timeframes. * Adhere to and meet all Service Desk Service Level Agreements (SLA's) and Quality Review ... the Commonwealth of Massachusetts. EOTSS is seeking to hire*two ( 2 )** Service Desk Analysts*that will act...2 or 3 teams within timeframes outlined in Service Level Agreements. * Ensure all ticket,… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...Service Requests + Ability to provide a basic level of support and systems troubleshooting by responding to… more
- Motion Recruitment Partners (Hillsboro, TX)
- Service Desk Analyst Hillsboro, TX **Onsite** Contract $22.46/hr... 1 support, 2 -3 years' experience in IT Level 1/ Level 2 support preferred. * ... - $25.67/hr Our client is looking for a Service Desk Analyst for a 12-month contract...scheduled, for support in on-call rotation, responding within the service level targets and troubleshooting incidents for… more
- Quiet Professionals (Madill, OK)
- Mid- level Consolidated Service Desk (CSD)...+ Associate's Degree is preferred, but not required + 2 + years of IT Help Desk Technician experience ... Specialist Temporary Full-Time Tampa, FL Job Title: USSOCOM Consolidated Service Desk (CSD) Specialist Experience Level : Mid- level Location(s): Tampa,… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...call rotation. + Associate's degree in related field or 2 years of experience can be subsisted + Top-… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Entry Level - Tier 3** to ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...base articles / content to Tier 1 and Tier 2 teams. **Basic Qualifications:** + A bachelor's degree in… more