- Insight Global (Davidson, NC)
- Job Description This individual will be initially completing basic level II service desk responsibilities. These include incoming calls (about 20/day), ... communication skills 1 + year of experience in Service Desk role ( level II support; network user additions/deletions/take overflow incoming calls from… more
- Flynn Restaurant Group (Independence, OH)
- …users and the company. They resolve issues and address complaints and escalate complex matters to Level II Service Desk or the suitable departments as ... Provide accurate and timely logging of incidents and problems. + Escalate to Level II Service Desk after thorough troubleshooting, information gathering,… more
- American Systems (San Diego, CA)
- …as a link in your status update to LinkedIn. Job Title / Level IT Service Desk Specialist II Clearance Required? None Location: San Diego, CA 92108 US ... IT Service Desk Specialist II ...IT Service Desk Specialist II - (24748) Share...proficiency. + Experience with Active Directory, Exchange, or other enterprise- level IT systems. + Familiarity with remote desktop support… more
- Excentium (GA)
- IT Service Desk Specialist II Summary...time or reduced staff during off peak hours. + Level II performs more varied and difficult tasks ... Title:IT Service Desk Specialist II ID:506 Department:IT Technical Expertise & Support Location:Fort Eisenhower,...and/or Equivalent work experience One of the following IAT Level II Certifications: + CCNA-Security + CySA+… more
- NuAxis Innovations (Kansas City, MO)
- **Tier II Service Desk Specialist**... Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, ... We are currently seeking a talented and motivated **Tier II Service Desk Specialist** for...resolved + Escalate tickets as required by the applicable Service Level Agreements (SLAs) + Communicate system… more
- NuAxis Innovations (Beckley, WV)
- **Tier II Service Desk Specialist**... Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, ... We are currently seeking a talented and motivated **Tier II Service Desk Specialist** for... Service Request (SR), Problem Management (PM), and Service Level (SL) modules. **Experience:** At least… more
- Albany Medical Center (Albany, NY)
- … service experience for all Albany Med employees during their interaction with the Albany Med Help Desk . Level II The Help Desk Tech - Level ... II will have little to moderate Help Desk / Service Desk experience but has a desire to pursue a career in some field of Information Technology. The… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician II ( 100% On-site,...or routine, escalating more complex or involved issues to Level II staff. This position composes documentation ... required to achieve that purpose. Job Summary The Help Desk Technician II provides workstation phone, off...operations, and focuses on customer relations, achieving user comfort level on computer applications and equipment. This position may… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... **Req ID:** RQ192260 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A… more
- Chenega Corporation (Melbourne, FL)
- …improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with ... Help Desk Technician II Melbourne, FL . Information...with 2+ years of relevant experience. + DoD IAT Level II Certification is required. + DoD Secret… more
- General Dynamics Information Technology (New Orleans, LA)
- …None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,IT Service Desk ,Troubleshooting **Experience:** 2 + years of ... team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New...case status updates to management and end-users according to service level guidelines + Maintaining a high… more
- TEKsystems (Fort Mill, SC)
- …contacts from internal staff through multiple and all channels used by the Service Desk including phone, reservation, customer initiated incidents, and Chat * ... potential solutions or ideas around reducing volume to the service desk * Be aware of and...Directory Domains, corporate networks, and mobile device technology Experience Level Intermediate Level Pay and Benefits The… more
- CAI (Little Rock, AR)
- …Type** Full time **Worksite Flexibility** Onsite **Job Summary** We are looking for a motivated Service Desk Analyst II ready to take us to the next ... career move, apply now. **Job Description** We are looking for a ** Service Desk Analyst** to be responsible for receiving requests from associates and vendors,… more
- Navy Exchange Services (NEX) (Bremerton, WA)
- Title: NGIS Front Desk Night Audit (Guest Service Representative II ) PT w/Benefits Location: United States-Washington-Bremerton Job Number: 2500000X Join us ... as our next Guest Service Representative (Night Audit) in Bremerton, WA at the...with established procedures. o Prepares end of day front desk reconciliations identifying and addressing any discrepancies made throughout… more
- Katmai (Orlando, FL)
- … Desk and training related materials. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier- II trouble desk . + Support customers with reported issues in a ... correct common failures. + Escalate complex problems to senior level contract support team members. + Maintain threaded discussion...+ Create and edit online training for other Help Desk personnel. + Work with development team to troubleshoot… more
- Red River (Lexington, MA)
- …to include or escalate to others; you embrace a hard challenge. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our ... challenge the status quo while pursuing a career of providing exceptional client service . Red River breeds curiosity by providing a work environment that values… more
- Red River (Lexington, MA)
- …affect others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! This position will work onsite with one of our ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Robert Half Technology (Meriden, CT)
- Description We are in the process of hiring a Help Desk Analyst II to join our team in the Healthcare/NHS industry, located in Meriden, Connecticut, United ... offers a long-term contract employment opportunity. As a Help Desk Analyst II , you will be the...resolve technical issues efficiently. * Proven experience in providing high- level customer service . * Excellent communication skills… more
- Global Resource Solutions (VA)
- …an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II . Job Description: Summary: The Help Desk ... + Assist with setting up new users in IDAM and multiple level security LDAP procedures. + Installs and configures computers, monitors, network infrastructure… more