- OMNICOMMANDER (Brentwood, TN)
- Live Chat Support Agent Brentwood, TN (In-Office position, NOT Remote) ONLY local candidates will be considered for this position OMNICOMMANDER, Inc. is one ... general client concerns + Evaluate customer interactions and elevate issues to Live Chat Manager when appropriate + Create relationships with new customers to… more
- U-Haul (Phoenix, AZ)
- …Arizona 85004 United States of America *Must be fluent in French and English* Part-Time Live Verify Agents work with customers who opt to rent with U-Haul using our ... dispatch through the U-Haul app on their smart phone. Live Verification Agents review the customer's information and are...making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to… more
- Capgemini (Phoenix, AZ)
- …- Exposure to managing projects/programs related to modern support solutions like Bots, Live agent chat support, transition and managing of tools/platform, ... etc. is a big plus - Experience creating simple PowerBI reports sourcing from Azure DevOps (ADO), Excel to gain business insights is a plus - Analytics knowledge of Excel eg pivots, lookups, etc. is preferred - **Effectiveleadership, interpersonal and… more
- Lighting New York (PA)
- …Customer Care Agent , you'll be working with our customers over the phone, on live chat , and through email with the opportunity to create raving fans for ... 2nd Shift / Weekend Customer Care Agent LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer… more
- City of New York (New York, NY)
- …TO: The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...to contribute to making NYC a healthy place to live and work. Established in 1805, the New York… more
- U-Haul (Phoenix, AZ)
- …tremendous growth opportunities? Do you enjoy assisting customers on the phone and by chat ? If so, this opportunity may be for you! The eAlert department is seeking ... for a prior rental or resolving an outdated alert. Agent 's craft acceptable solutions to address our customer's needs....focus on quality and attention to detail. + You live for a challenge, are goal oriented, be willing… more
- Morley (Lansing, MI)
- …needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( ... is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, you'll act...careers.morleycompanies.com | chat hours: M-F 8 am - 5 pm Eastern… more
- Westat (Rockville, MD)
- …**Duties & Responsibilities:** * Monitor and respond to phone calls, voicemails, emails, and live chat in a timely manner as assigned by Supervisors and Task ... **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:**...Help Desk agents are monitored on voice calls and live chats for quality assurance on a scheduled basis.… more
- Mass Markets (Dallas, TX)
- …customer calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve ... POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound… more
- General Dynamics Information Technology (Bossier City, LA)
- …information and alternative solutions through a variety of methods including phone, email, chat , and enterprise ITSM. In this role, a typical day will include: + ... systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available + Applying… more
- Eurofins (Lancaster, PA)
- …peers. + Be the first point of contact for customers seeking assistance via phone, email, chat , or possibly in person. + Create tickets for every issue you work on + ... which may include knowledge base documents, subject matter experts, email, chat , SharePoint, vendor websites, Microsoft and other forums and especially, Google… more
- Morley (Lansing, MI)
- …needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( ... careers.morleycompanies.com | chat hours: M-F 8 am - 5 pm Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).… more
- Marriott (Orlando, FL)
- …process all guest requests, questions, or concerns via telephone, email, chat , and mobile communication devices. Operate telephone switchboard, process guest ... thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world… more
- City of New York (New York, NY)
- …include but not be limited to: - Communicating effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, ... who they are, how old they are, where they are from, or where they live . As a world-renowned public health agency with a history of building transformative public… more
- Chewy (Phoenix, AZ)
- …you should be comfortable working from your home. This role does require you to live within a commutable distance to one of our hubs in Hollywood, FL, Dallas Fort ... experience. + Receive and handle Healthcare and customer service contacts (phone, email, chat ) as business needs require. **What You'll Need** + Required to have and… more
- Mass Markets (Savannah, GA)
- …customer calls in a courteous, timely, and professional manner - including email and live chat * Listen to customers, understand their needs, and resolve ... customer issues * Escalate customer issues to the appropriate staff and managerial for resolution as needed * Ensure first call resolution through problems solving and effective call handling * Follow the processes of the Client program and perform all tasks… more
- Snap Inc. (New York, NY)
- …understanding of machine learning approaches and algorithms + Strong understanding of LLM, multi- agent systems and chat systems + Ability to work with both ... believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to… more
- Lenovo (Morrisville, NC)
- …you will be part of a highly versatile team of technical support engineers, providing live support to customers via phone, chat , and eTicketings. You will be ... customer CSATs + Providing technical support through eTicketing and chat functions as a secondary "overflow" agent ...and chat functions as a secondary "overflow" agent + Resolving complex and collaborative calls with Level… more
- Help at Home (Chicago, IL)
- …and effective handling of customer interactions across all channels (phone, email, chat , social media, etc.), by monitoring agent performance through regular ... services, where our mission is to enable individuals to live with independence and dignity at home. Our team...duties as required and assigned + **Caregiver, Client and Agent Experience:** + Champion a customer-centric culture within the… more
- TEKsystems (Tampa, FL)
- Cancellation Associate Remote - Must live in EST Anticipated Start Date: 11/25 5 Month Contract Standard Day to Day: * 9-5:30pm EST. * 1/2 hour, do clock out for ... very que focused. They get access to admin program, chat service. Clay's Team get's one hire. Pretty standard....get flagged for review and reviewed phone tickets. This agent could follow up via email. * Coordinating with… more