- OMNICOMMANDER (Brentwood, TN)
- Live Chat Support Agent Brentwood, TN (In-Office position, NOT Remote) ONLY local candidates will be considered for this position OMNICOMMANDER, Inc. is one ... general client concerns + Evaluate customer interactions and elevate issues to Live Chat Manager when appropriate + Create relationships with new customers to… more
- U-Haul (Phoenix, AZ)
- …Arizona 85004 United States of America *Must be fluent in French and English* Part-Time Live Verify Agents work with customers who opt to rent with U-Haul using our ... dispatch through the U-Haul app on their smart phone. Live Verification Agents review the customer's information and are...making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to… more
- Capgemini (Phoenix, AZ)
- …- Exposure to managing projects/programs related to modern support solutions like Bots, Live agent chat support, transition and managing of tools/platform, ... etc. is a big plus - Experience creating simple PowerBI reports sourcing from Azure DevOps (ADO), Excel to gain business insights is a plus - Analytics knowledge of Excel eg pivots, lookups, etc. is preferred - **Effectiveleadership, interpersonal and… more
- Lighting New York (Selinsgrove, PA)
- …Customer Care Agent , you'll be working with our customers over the phone, on live chat , and through email with the opportunity to create raving fans for ... 2nd Shift / Weekend Customer Care Agent LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer… more
- City of New York (New York, NY)
- …TO: The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...to contribute to making NYC a healthy place to live and work. Established in 1805, the New York… more
- Carnival Cruise Line (Santa Clarita, CA)
- …effort to respond to customers as quickly as possible, whether it be by email or live chat . Once a message is received from a customer, must read the question ... We're looking for an amazing Reservations Sales and Support Agent to join Cunard. Cunard is one of the...Sea Card. . Locate and communicate accurate information via chat , with up to 3 live chats… more
- Percepta (Melbourne, FL)
- …At Percepta, we bring first-class service across each market we support. As a **Pre-Sales Agent & Concierge** in **Melbourne, FL** , you'll be a part of creating and ... of being part of a unique culture. **What You'll Be Doing** The Pre-Sales Agent & Concierge is the SME (Subject Matter Expert) for all customer inquiries/questions… more
- AutoZone, Inc. (Memphis, TN)
- …calls promptly. + Customer Interaction: Handle customer inquiries via email or live chat , delivering superior service through well-crafted responses. + ... Senior Customer Service Agent (Call Center & E-commerce Fulfillment ) Shift:...difference? Join our team as a Senior Customer Service Agent , where you'll play a pivotal role in shaping… more
- U-Haul (Phoenix, AZ)
- …tremendous growth opportunities? Do you enjoy assisting customers on the phone and by chat ? If so, this opportunity may be for you! The eAlert department is seeking ... for a prior rental or resolving an outdated alert. Agent 's craft acceptable solutions to address our customer's needs....focus on quality and attention to detail. + You live for a challenge, are goal oriented, be willing… more
- Mass Markets (Dallas, TX)
- …customer calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve ... POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound… more
- General Dynamics Information Technology (New Orleans, LA)
- …information and alternative solutions through a variety of methods including phone, email, chat , and enterprise ITSM. In this role, a typical day will include: + ... systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available + Applying… more
- Marriott (Orlando, FL)
- …process all guest requests, questions, or concerns via telephone, email, chat , and mobile communication devices. Operate telephone switchboard, process guest ... thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world… more
- City of New York (New York, NY)
- …include but not be limited to: - Communicating effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, ... who they are, how old they are, where they are from, or where they live . As a world-renowned public health agency with a history of building transformative public… more
- Mass Markets (Savannah, GA)
- …customer calls in a courteous, timely, and professional manner - including email and live chat * Listen to customers, understand their needs, and resolve ... customer issues * Escalate customer issues to the appropriate staff and managerial for resolution as needed * Ensure first call resolution through problems solving and effective call handling * Follow the processes of the Client program and perform all tasks… more
- Snap Inc. (New York, NY)
- …understanding of machine learning approaches and algorithms + Strong understanding of LLM, multi- agent systems and chat systems + Ability to work with both ... believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to… more
- Dickinson Financial Corporation (Kearney, MO)
- …banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent ... toggle between video teller and online banking interactions. The agent will work as part of a team under...other forms of client-facing technology such as email and live chat in order to complete banking… more
- NuAxis Innovations (Washington, DC)
- …contacting on-site support personnel. Future possibilities include the use of a self-service portal, live chat , and texting. + Accept all methods of contact and ... + Intercept and initiate resolution of IT customer service requests via telephone, chat , fax, or e-mail. + Log service tickets for every customer interaction… more
- Hackensack Meridian Health (Edison, NJ)
- …heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a ... ensure effective management of the incoming and outbound phone, chat , and email volume. In addition, this position also...that might occur. This includes, but not limited to agent re-skilling, arrangement of PTO and leveraging overtime. +… more
- AAA Mid Atlantic (Forks, WA)
- Our Travel Agent in our Travel Contact Center supports Member/non-Member sales and service on multiple levels through multiple communication channels related to ... include a weekend day shift each week** **Candidates MUST live within one of the following states to be...oral communication skills to handle telephone, email, and web chat interactions as well as other job functions. +… more
- Capgemini (New York, NY)
- …to the platform. + Creating ACD and IVR routing rules menus users agent skills supervisors hours of operations teams queue and other messaging call recording ... services email chat and other components of a customer call center...call center platform build. + Digital first and Embedded agent experience in build and customization. + Provide web-based… more