- Truist (Atlanta, GA)
- …(United States of America) **Please review the following job description:** The Incident Management Lead is responsible for overseeing and managing incidents ... Specific activities may change from time to time. + ** Incident Management :** Lead the incident ...to stakeholders about the status of incidents; Ensure the major incidents are communicated promptly to management … more
- Truist (Raleigh, NC)
- …(United States of America) **Please review the following job description:** The Incident Management Analyst is responsible for overseeing and managing incidents ... Primary Roles & Responsibilities: **Primary Roles & Responsibilities:** + ** Incident Management :** Lead the incident ...to stakeholders about the status of incidents; Ensure the major incidents are communicated promptly to management … more
- Rush University Medical Center (Chicago, IL)
- …of each case. **Summary:** The Major Incident Manager (MIM) designs major incident management processes and engages in the day-to-day operational ... those processes. The MIM implements consistent and effective ITSM Major Incident processes according to industry standards...* Minimum of 5 years' experience in ITIL/ITSM process management , Incident Management , or related… more
- Capgemini (Atlanta, GA)
- …and improve future incident response procedures. Continuously assess and refine major incident management processes to optimize efficiency and ... **Job Title:** Major Incident Manager (MIM) **Location** :...clear and timely updates to key stakeholders, including senior management , customers, and internal teams, regarding the incident… more
- System One (Vienna, VA)
- …will be expected to work every other weekend and on some holidays Job Description Major Incident Management is responsible for driving the coordination and ... which result in serious interruptions to business and member activities. The Major Incident Management team operates 24x7 to ensure that impacted services… more
- Sysco (Houston, TX)
- …Service Management team based in Houston, Texas, and responsible for the Sysco Major Incident Management process. You will be working with your global ... identify and resolve critical incidents. **Responsibilities** + Lead, own and drive Major incident management bridge calls and chats with support teams,… more
- CACI International (Arlington, VA)
- …They will work closely with other operations and engineering teams to perform major incident management , root cause analysis, and corrective actions ... federal agency. The Incident /Problem Manager will work major incidents and problem management activities in...problem management . Responsibilities include: + Lead the incident management process to ensure timely resolution… more
- Mizuho Corporate Bank (New York, NY)
- Join the Mizuho team in Cyber Defense, Monitoring & Incident Management ! Major Duties & Responsibilities: In this role you will report to the Head of Cyber ... LLC (MAS). You will be responsible for managing the broader Monitoring & Incident Management activities and their various responsibilities. You will work closely… more
- PagerDuty (Columbus, OH)
- …is an exciting opportunity to work alongside a high-performing team focused on having a major impact on incident lifecycle management at PagerDuty. The ideal ... for job alerts! PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, you will… more
- Burlington (Edgewater Park, NJ)
- …service management processes. Key responsibilities include overseeing Incident Management , Major Incident Management , Service Request ... + Hire, train, develop and appraise IT Service Delivery staff effectively. **24/7 Major Incident Management :** + Own the end-to-end process of major … more
- Wolters Kluwer (Coppell, TX)
- …is responsible for managing Infrastructure Operations. Service Delivery (ITSM function), supports Major Incident Management , Problem (RCA) Management , ... problem solving, and analytical skills + Understanding of ITIL & ITSM Framework ( Major Incident , Problem and Change Management + Able to manage project… more
- Warner Bros. Discovery (Atlanta, GA)
- …Where applicable work with DTC equivalent functions. Provide support for live/on-air broadcast major incident management and events, supply bridges for ... of new services) and Service Operation (event management , incident management , Major Incident management , problem management , change … more
- Burlington (Edgewater Park, NJ)
- …systems and services within the organization. This role will be responsible for overseeing Major Incident Management , managing a 24/7 command center, data ... to ensure critical tasks are completed efficiently and on time. **Service Delivery** + Major Incident Management : Own the end-to-end process of major … more
- Walmart (Bentonville, AR)
- …Walmart's Supply Chain. Our team offers a range of services including application onboarding, Major Incident Management , Post Incident Review, Root Cause ... (or a similar incident management platform). + Strong exposure to Major Incident Management and being a focal point during outages. + Strong customer… more
- Tri-State Generation and Transmission Association, Inc. (Westminster, CO)
- …for monitoring and ensuring the availability of all enterprise services while leading major incident management and incident response activities. ... after-action reviews, documenting lessons learned and implementing recommendations to enhance incident management processes. + Serve as the first responder… more
- Truist (Wilson, NC)
- …teams, facilities all incident management calls and main contributor to Major Incident Management duties. This role will also require development and ... for supporting and providing oversight for infrastructure and application incident response and remediation efforts. This includes but not...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- DEKA Research & Development (Manchester, NH)
- …infrastructure management , DevOps, SRE + 3+ years in incident response and major incident management + Expert in tools and procedures to detect and ... infrastructure and application monitoring and logging tools + Expert in the management of secrets and access controls + Experienced in containerization and… more
- Trane Technologies (Newberry, SC)
- …and resolve user support issues in collaboration with other IT team members utilizing Major /Minor Incident Management tools and processes. + Deploy emerging ... alignment with the business. + Act as a primary liaison for major downtime and incident management /communications. + Drive the adoption of standard work… more
- TISTA Science and Technology (Austin, TX)
- …facilitate effective communication and cooperation in resolving issues. + Participate in all Major Incident Management calls and provide expert analysis to ... issues and bring the appropriate support team to the call to repair Major Incidents expeditiously. + Escalate as per documented criticality matrix definitions and… more
- Toyota (Plano, TX)
- … incident /problem management . Your primary responsibility is for the end-to-end management of incidents. The major incident manager (MIM) is ... Center is looking for a passionate and highly motivated Major incident /problem manager. Reporting to the National...or related field + 10+ years of experience in incident management and/or problem management … more