- State of Maine, Bureau of Human Resources (Augusta, ME)
- Management Analyst II - Helpdesk Analyst - Department of Education Augusta , Maine , United States | Education | Full-time | Partially remote Apply ... under limited supervision and may include supervision of temporary and contracted helpdesk staff. Knowledge, Skills and Abilities: + Knowledge of school operations… more
- DXC Technology (Auburn Hills, MI)
- …for our customers and colleagues at DXC.com . TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and ... Proven experience in business process transactions * Proficiencies in business process management and optimization * A continuous learner that stays abreast with… more
- TEKsystems (Bend, OR)
- …for initial triage and escalation of all other issues requiring involvement of Tier II & III or management personnel. Job Duties: + Provide prompt and ... in Bend, OR is hiring a IT Help Desk Analyst to join the team for a great long...+ Identify and escalate situations requiring attention from Tiers II & III staff. + Use the help desk… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and...the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex customer… more
- Robert Half Technology (Woburn, MA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in Woburn, Massachusetts. As a Help Desk Analyst II , you ... deployment and replacement, OneDrive migration, Windows Hello setup, general helpdesk support and customer service. Responsibilities: * Oversee the configuration… more
- SHI (Somerset, NJ)
- **Job Summary** The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17148/asg-service-desk- analyst - ii /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the right job?**… more
- Federal Reserve Bank (New Orleans, LA)
- …Experience creating dashboards & metric reports, report presentation + Project Management Experience (preferred) + Strong analytical skills with experience in ... Business Line, analytical support + Customer Service - Providing Customer Support/ Helpdesk for Cash Central Users + Department Knowledge (processes, procedures,… more
- Link Solutions Inc (Charleston, SC)
- …for CMMI ML3 for Services and Development. Links Solutions is seeking a Computer System Analyst III to join our team in Charleston, SC. + Must be a US Citizen ... have security clearance (Public Trust-Secret Clearance) The Computer Systems Analyst will oversee cybersecurity operations, system maintenance, and network support… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... work on strategies to prevent their reoccurrence. + Escalation Management : Collaborate with Tier 3 support teams to resolve...Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Northrop Grumman (Northridge, CA)
- …system including installing, upgrading/patching, monitoring, problem resolution, and configuration management . + Manage backup infrastructure and provide backup and ... + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and troubleshooting remote nodes. Clearance and Access:… more
- Research Foundation CUNY (New York, NY)
- …daily and responding to and resolving issues + For the Academy, serve as level II helpdesk , assisting to resolve issues that relate to LMS functioning or that ... helpdesk support and reporting. This position requires strong management , troubleshooting and communication skills, and careful attention to...accurate and up to date + Provide the program analyst and other team members with timely program data… more
- CACI International (Chantilly, VA)
- …emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management , communication skills, and an understanding of IT service ... management processes. Must be able to master the steps...of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …None **Job Family:** Database Analysis/Design **Skills:** Database Management ,Database Structures,Oracle Database,Relational Database Management System ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Database Analyst Sr Advisor Deliver insights to help our clients turn data into… more
- Design To Delivery Inc (Washington, DC)
- …the Managing Director, Deputy Managing Director, and primarily Supervisory Procurement Analyst with projects related to policies, data, training, and systems. The ... advice and guidance; and conducts in-depth analyses of Contractors' financial and management systems and facilities for ability to perform and for compliance with… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …available) The Computer User Support Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/Tier 2 concierge-like support ... software, mobile devices, networking (VPN and Citrix), system administration, licensing management , and printer support. Become an integral part of a professionally… more