- Sprinklr (TX)
- …Sprinklr is looking for a **Principal Project** ** Manager ** with expertise in CCaaS ( Contact Center as a Service) operations to manage enterprise-level ... should have a strong understanding of technology such as ** CCaaS ** **, Contact Center , Telephony,**...control processes, and risk mitigation plans. + Principal Project Manager will work in tandem with providers like Twilio,… more
- Amazon (Arlington, VA)
- …technology executives on how telecom operators can achieve revenue growth by offering Contact Center -as-a-Service ( CCaaS )? Amazon Web Services (AWS) is the ... partners to co-develop a B2B AWS Cloud Practice, with a focus on Contact Center -as-a-Service, and AWS Services such as Amazon Connect, Generative text-to-speech… more
- Insight Global (Columbus, OH)
- Job Description As part of our Clients Team, Manager of IT Applications is accountable for the Customer Engagement portfolio including Call Center , Website, ... Your responsibilities may include, but are not limited to: Manage product teams ( Center for enablement) that will focus on build, run and continuous improvement… more
- UCLA Health (Los Angeles, CA)
- Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment,...+ ensure integration and support of SAML, SaaS, And CCaaS applications and solutions This role will provide day-to-day… more
- Sprinklr (IL)
- …+ CCaaS experience is a plus: While not mandatory, experience in the Contact Center as a Service ( CCaaS ) industry would be advantageous. Familiarity ... **The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** The Partnerships Manager role will be responsible for leading and overseeing… more
- Netflix (Los Gatos, CA)
- …that blends in-house and vendor solutions. Our areas of responsibility include our contact center , CRM, CMS, member management system, and other operations ... in how Netflix does Customer Service. We are looking to add an Engineering Manager to help lead the Customer Service Engineering team and to grow it through… more
- Aveanna (Atlanta, GA)
- …Voice Communication Systems:Manage and maintain the organization's voice communication systems, including Contact Center Solutions ( CCaaS ) and VoIP (Voice ... Network, Voice and Collaboration Manager - Remote ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: OT Salary:… more
- Pegasystems (Waltham, MA)
- …Pega's platform in general. You have firsthand knowledge with Contact Center technologies: telephony, digital channels, CCaaS , content & knowledge, WFM, etc. ... on product capabilities. + Have experience and expertise within the typical Contact /Service Center for large enterprise clients, with intimate knowledge of… more