- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- J&J Family of Companies (Horsham, PA)
- Product Manager - Patient Experience Marketing, Patient Engagement and Customer Solutions (PECS) - Immunology Job Description Johnson & Johnson Innovative ... is recruiting for a Product Manager , Immunology Patient Experience Marketing, Patient Engagement and Customer Solutions (PECS), located in Horsham, PA.… more
- Abbott (Alameda, CA)
- …in the way patients and professionals measure, track and analyze glucose levels. As a Customer Engagement Manager , this position reports to the Customer ... Engagement Director, Global Customer Experience . The goal of GCX is a unified, consistent,...experience . This position is responsible to execute the customer engagement activities for their assigned region… more
- Amazon (Austin, TX)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. You ... Description Are you someone who cares about customer experience and wants to be...team. A day in the life As a Program Manager in our Customer Engagement … more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... Description Are you someone who cares about customer experience and wants to be...team. A day in the life As a Program Manager in our Customer Engagement … more
- BD (Becton, Dickinson and Company) (Covington, GA)
- **Job Description Summary** As Manager , Customer Engagement and Insights, you will be responsible for the strategic oversight, execution, and performance of ... and management of CRM programs and customer journeys across lead nurture, customer retention, and overall experience across the customer lifecycle. This… more
- Amazon (Seattle, WA)
- …the work, helping you solve complex problems and stay focused on improving customer experience and delighting our customers. Key job responsibilities * Manage ... Intelligence (AI) team is a new function within Amazon Customer Service's Consumer Engagement Technology. We own...how Amazon utilizes data and science to transform the customer experience . Benefits Summary: Amazon offers a… more
- Intuit (Mountain View, CA)
- …Big Bet to grow our Mid-Market customers, we're seeking a driven and empathetic Customer Engagement Principal to join our growing team. You'll play a pivotal ... complex concepts clearly and persuasively to executive audiences + 7+ years of experience in a senior customer -facing role (eg, Strategic Account Management, … more
- Amazon (Seattle, WA)
- …a day, 7 days a week, and in over 20 languages (and growing). The Customer Engagement Technologies (CET) organization powers CS by developing elegant Customer ... with feature delivery and tradeoffs of a product - Experience as a product manager or owner...Experience owning technology products - Knowledge of key customer experience metrics and methodology (eg, NPS)… more
- Capgemini (San Francisco, CA)
- …high levels of customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a more ... in combination to enable the transformational goals of the customer . The Engagement Manager is... Experience articulating the value-based selling mode + Experience identifying customer needs and implementing solutions.… more
- Lenovo (Morrisville, NC)
- Senior Manager , Security Advocacy, Customer /Partner Engagement **General Information** Req # WD00076712 Career area: Information Technology Country/Region: ... security culture. **Job Responsibilities:** + Managing the global security support engagement process + Creating security education and training programs for sales… more
- Amazon (Cupertino, CA)
- …you! We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We're ... Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's… more
- Amazon (Seattle, WA)
- …one of the largest customer service organizations in the world. The Customer Engagement Technology (CET) organization powers CS by developing elegant ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...is looking for a talented and experienced Senior Product Manager Technical to work across CET Technical Development, Operations,… more
- Amazon (Seattle, WA)
- …The Data Science Manager in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service and Automation team will work on the ... Large Language Model (LLM)-based solutions systems to enhance Amazon's customer service experience and effectiveness. We work...of building quantitative solutions as a scientist or science manager experience - 2+ years of scientists… more
- Ryder System (Springfield, MA)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Amazon (Austin, TX)
- Description Amazon's Customer Engagement Technologies (CET) team is at the forefront of intelligent self-service and automation, leveraging cutting-edge GenAI ... technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and deployment of innovative GenAI chatbots, voicebots,… more
- BAE Systems (Mclean, VA)
- …Other incentives may be available based on position level and/or job specifics. ** Customer Engagement Manager ** **100850BR** EEO Career Site Equal ... effectively interact with customer personnel at all levels within the customer organization. The position requires prior experience in supporting HUMINT… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. We are looking for a Sr. Technical ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....Program Manager (TPM) who can own the scoping, planning, and… more
- Capgemini (San Francisco, CA)
- …high levels of customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a more ... in combination to enable the transformational goals of the customer . The Engagement Manager is... Experience articulating the value-based selling mode + Experience identifying customer needs and implementing solutions.… more
- City and County of San Francisco (San Francisco, CA)
- …Marketing and Outreach, the 9174 Manager IV, Public Outreach and Engagement Manager will be responsible for overseeing and supporting communications and ... goals of improving connectivity, reducing crowding and improving the customer experience along both light rail and...The 9174 Manager IV, Public Outreach and Engagement Manager sets priorities for the group… more