- Intuit (Mountain View, CA)
- …an exceptional Senior Manager to lead a team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are looking for ... deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This...+ 7-10+ years of experience in Customer Experience, Customer Insights , or Voice of Customer in an IT, SAAS,… more
- Amazon (Dallas, TX)
- …buying experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
- L'Oreal USA (Bentonville, AR)
- …/ Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 192378 Assistant Manager - Digital CX Walmart (eCommerce) Bentonville, ... Arkansas Bentonville, AR Sales Full - Time 20-Nov-2024 Job Title: Assistant Manager - Digital CX Walmart (eCommerce) Location: Bentonville, AR (Hybrid)… more
- Oura (New York, NY)
- …best work - both in and out of the office. We are looking for an experienced Product Manager , CX to join our team in the US and help us build and optimize our ... 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts… more
- NBC Universal (Orlando, FL)
- …learn more about this during the recruitment process. JOB SUMMARY: The Senior Manager , Digital Consumer Experience ( CX ) Strategy is responsible for developing ... Organized Capabilities Partnership + Partner with GMAT & Digital CX Analytics to idenitify and adapt insights ,...Digital CX Analytics to idenitify and adapt insights , test & learn findings, and analytics feedback into… more
- Qualtrics (Seattle, WA)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal ... customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the initial onboarding… more
- US Bank (San Francisco, CA)
- …skills and discover what you excel at-all from Day One. **Job Description** The CX Systems Program Manager is responsible for working with insight consultants ... and researchers by transforming their research and insights needs into survey programming and dashboard builds. This...Qualtrics is a must. Considered a plus: + Qualtrics CX certification + Project and global workflow tasks +… more
- Vanguard (Malvern, PA)
- We are looking for a manager to in our CX Alpha analytics team to lead a team of analysts responsible for a portfolio of strategic data projects that involve ... gathering data, verifying its accuracy and generating insights , experiments, and deep analysis - inclusive of driving...- inclusive of driving a strategic agenda, and sharing insights with stakeholders and senior leaders across Personal Investor.… more
- NBC Universal (Universal City, CA)
- …deliver content that reflects the current and ever-changing face of the world. The Manager , Digital CX & E-commerce is responsible for developing and delivering ... Hollywood across web & mobile app. This role blends insights , data and content to optimize touchpoints throughout the...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
- Amazon (Nashville, TN)
- …for Amazon's customers. We are seeking an experienced and results-driven Program Manager to oversee and drive key customer experience initiatives and programs for ... and other relevant metrics. * Establish robust processes to gather insights , identify trends, pain points, and areas for improvement, translate customer… more
- Amazon (Arlington, VA)
- …This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Systems Manager product teams. This position ... to help reinvent the customer experience for AWS Systems Manager . This role will focus on exploring innovative ways...methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across… more
- Amazon (Seattle, WA)
- …This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS IIoT product and UX Design teams. This position ... methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across...growth. Once you join the team, you and your manager will jointly craft a career plan and review… more
- Amazon (Herndon, VA)
- …This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Systems Manager product teams. This position ... human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization.… more
- Amazon (Seattle, WA)
- …more fun by using the Alexa and Echo products! Key job responsibilities As an Insights Program Manager on the Alexa Preview team, you will have the opportunity ... and leadership A day in the life As an Insights Program Manager on the Alexa Preview...will act as a beta program POC for user insights to bridge understanding the CX of… more
- Intuit (San Diego, CA)
- …business online, market their business, manage customer relationships, benefit from insights and analytics, get paid, access capital, pay employees, optimize cash ... at their fingertips. We are seeking an exceptional Senior Manager of Customer Experience (Money Portfolio) who thrives on...can recruit, motivate, coach, and lead a team of CX experts while providing boundaryless thought leadership and influence… more
- MetLife (New York, NY)
- …and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable ... and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person...analysis and synthesis methods to understand the customer, develop insights that guide solution development and envision compelling experiences… more
- Amazon (Nashville, TN)
- …for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- The Hartford (Hartford, CT)
- …Analytics and reporting, identify key performance indicators (KPIs), and provide actionable insights to drive business decisions. + Develop CX -related projects ... Specialist, Customer Experience Partners across the company with the enterprise CX organization, line of business partners, research, and marketing & communications… more
- Amazon (Miami, FL)
- …think big and make it happen? Data driven and like identifying actionable insights that translate into growth initiatives that drive the business? Excel in ... launch and growth campaigns, by diving deep into the insights around customer data including video streaming and online...passion for understanding what drives a great consumer experience ( CX ) across both the digital and physical space. The… more
- Tucson Electric Power (Tucson, AZ)
- …customer experiences. The candidate must be a champion of insights -driven strategy, evidence-based decision making, and continuous innovation. This individual ... organization to understand current challenges and goals, and align with (Customer experience) CX strategy and objectives + Collaborates with IT teams in defining … more