- Infinite Campus (Minneapolis, MN)
- Manager , IT Service Desk Location Minneapolis/St. Paul MN (HQ) Job Code 314A-11.1.24 Employment duration Full time Apply Now ... support more than eight million students. What you'll doAs a Manager of the IT Service Desk , your primary responsibility will be to oversee and lead the … more
- General Dynamics Information Technology (Falls Church, VA)
- …**Job Description:** Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager ** with GDIT. Your work in ... as you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager ** . This opening is for an IT Services program supporting a federal client in the ... to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role involves… more
- Randstad US (New York, NY)
- …of escalation and knowledge for Support Technicians. - Act as a backup for the IT Service Desk Manager . - Utilize tools to ensure prompt resolution of ... hardware, and networking issues; 3+ years' experience as an IT Team Lead or Manager . Must have...- Oversee the day-to-day operations and performance of the IT Service Desk team in… more
- National Renewable Energy Laboratory (Golden, CO)
- …of IT software and hardware as well as five or more years' experience working as an IT Service Desk Manager . + Strong customer service skills and ... **Posting Title** Manager II - Service Desk...**Posting Title** Manager II - Service Desk . **Location** CO -...of the team to the strategic vison of the Service Desk , the IT organization… more
- Generac Power Systems (Waukesha, WI)
- …company, we continue to push new boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that end users are ... including the monitoring, tracking, and coordination of the Global IT Service Desk . This role...work + Microsoft SCCM, O365, Microsoft Active Directory and Service Desk Manager knowledge **Physical… more
- New York eHealth Collaborative (New York, NY)
- Service Desk Manager Job...IT Operations Team, NYeC vendors, and the NYeC Service Desk . Develop collaborative bidirectional relationships and ... Position Type Full Time Description New York eHealth Collaborative: Service Desk Manager New York... IT budget as it relates to the Service Desk functions. + Direct staff in… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must...the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking ... a highly skilled and motivated IT Service Desk Tower Lead...request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager… more
- Huntington Ingalls Industries (Newport News, VA)
- SERVICE DESK MANAGER Location: Newport News, Virginia,...and processes (ie Service Now) * Knowledge of IT Service Desk best practices * Focus ... look forward to meeting you. **The Role** HII Enterprise Service Desk manager will oversee...team, identify problem areas, and share productivity levels with IT leadership. * Act as the escalation point and… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst/ IT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs ... This position will be full-time and fully remote. **Responsibilities** The Help Desk Analyst/ IT Generalist (Remote)performs daily activities that are vital to… more
- Robert Half Technology (Boston, MA)
- … services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Manager . As a Service Desk ... and multitasking abilities. This role represents an exceptional opportunity for a skilled Service Desk Manager to join a robust team, develop a service… more
- SAIC (VA)
- …and strategies with an emphasis on timely IT services and support. As the Service Desk Manager , you will be responsible for the overall performance and ... support team. SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving...management of a 24/7/365 Service Desk with approximately 15 team members… more
- General Dynamics Information Technology (Fairfax, VA)
- …support capabilities. How You Will Make an Impact: + Direct 24x7 Enterprise IT Service Desk operations and transformation initiatives. Manage global ... Management,Information Technology ( IT ) Services,Information Technology Infrastructure Library (ITIL),ITSM, Service Desk Management **Experience:** 5 + years… more
- Mission Support and Test Services, LLC (North Las Vegas, NV)
- …THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR. Undergraduate IT Service Desk interns will work under the direct supervision of a ... manager & mentor and will be provided with hands-on...most unique experimental sites in the United States. The IT Service Desk Intern will...sites in the United States. The IT Service Desk Intern will help support the… more
- POET (Sioux Falls, SD)
- …In POET Information Technology ( IT ), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely ... work together to provide innovative and current solutions. An IT Help Desk team member at POET...completion of projects as assigned by the appropriate supervisor, manager , or the IT Director. + Communicate… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- CAE USA INC (Tampa, FL)
- …for all individual contributors outside of formal assessments + Responsible for scheduling Service Desk staff and assisting team when workload or schedule ... pressure and deliver results + Able to generate and teach detailed work instructions to IT staff + Provide Stellar Customer Service + Able to manage multiple… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... problems. * Provides updates, status, and completion information to manager , problem request tracking system, and/or users, via voice...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team...Jira and Confluence systems (or similar) + Knowledge of IT service management (ITSM) frameworks and best… more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant at Arms remotely and in… more