- Jazz Pharmaceuticals (Palo Alto, CA)
- …Strategy and will coordinate in a matrix manner with integral links to the Customer Experience team at Jazz, and with the Leaders of Sales, Field Medical, Field ... leadership from all functions, ensuring alignment and buy-in across Customer Experience, Sales, Medical, Access, Marketing, Field Analytics/Operations, and Training.… more
- Liberty Utilities (Malden, MO)
- …improvements based on data insights. + Support the Manager of Data Analytics and Manager Voice of Customer with process design and workshops to jointly ... Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US,… more
- Arkema (Wauwatosa, WI)
- …if we achieved the benchmark revenue, secured the planned customers, etc) Supplement Category Manager Voice of the Customer work to frame up innovation ... New Product Innovation Manager - for manufacturing Job Location: Wauwatosa, WI,...readiness, and post-launch evaluation, ensuring that new products meet customer expectations and business goals. Essential Duties & Responsibilities:… more
- Walmart (Bentonville, AR)
- …from concept to deployment. **What you'll do ** Senior Product Manager , Customer Perception Customer Voice is Walmart's proprietary research ecosystem, ... solutions that improve billing and data interoperability. As the Senior Product Manager , Customer Perception, you will improve the perception capabilities across… more
- Fluency Inc. (Burlington, VT)
- …meaningful value to our clients. A successful Product Manager is the voice of the customer , translating their needs into innovative features and enhancements ... resource limitations, and tedious, time-consuming tasks. Job Summary: The Senior Product Manager is a natural collaborator with a deep understanding of technical… more
- Aston Carter (Seattle, WA)
- …analyze engagement trends and experience in marketing analytics. + Familiarity with voice of customer /feedback programs and survey creation. + Strong stakeholder ... Hiring a Program Manager for large tech company in Seattle. WA!...Seattle. WA! Must have experience with creating and/or analyzing customer surveys. If interested, please apply directly. Job Description… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program's ... their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. Roles… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting DISA JSP ETM in Arlington,… more
- Microsoft Corporation (Mountain View, CA)
- …Microsoft AI (MAI) at the forefront of innovation as a **Principal Technical Program Manager (TPgM)** for **Copilot's Voice & Vision (V&V) team.** In this ... Own and manage the back-end infrastructure for the Copilot Voice & Vision stack, applying technical expertise in modern...strategies-to inform product and engineering decisions. + Support upstream customer teams as they develop new features on the… more
- JPMorgan Chase (Columbus, OH)
- …customer experiences, we encourage you to explore this exciting opportunity. As a Product Manager in the Ai4Ops Voice + Domain, you are an integral part of the ... cycle. As a core leader, you are responsible for acting as the voice of the customer and implementing domain solutions that provide customer value. Utilizing… more
- Capital One (Mclean, VA)
- Business Manager , Bank Voice Strategy As a member of the Bank Voice Strategy team, you will drive strategic decision-making that directly influences how ... Call Center Operations for Capital One's Retail Bank, which supports over 12M customer calls each year. We are a high-impact, high-visibility team and serve as… more
- The Cigna Group (Richmond, VA)
- …Qualifications** + 5+ years of experience in product management, with a focus on customer engagement or voice technologies. + 3+ years working with telephony ... transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll...for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to… more
- Michaels (Coin, IA)
- …CHESTER, OH Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing ... memorable framing solution for their art. **Major Activities** + Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and… more
- Comcast (Mount Laurel, NJ)
- … Customer Experience (CX); Sonus Session Border Controller (SBC); Voice Technology; Incident Response Management; Communication; VoIP SIP **Salary:** Primary ... from the office for the remote option.) **Job Summary** We are looking for a Voice Platforms Interoperability Engineer on the Voice operations team. In this role… more
- Leidos (Tampa, FL)
- …meet requirement. + Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, ... **Description** Our customer , the Defense Information Systems Agency (DISA), provides,...II (GSMO-II) contract has an opening for an **Enterprise Voice Engineer in Tampa, FL.** The Enterprise Voice… more
- Leidos (Pearl Harbor, HI)
- …meet requirement. * Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, ... **Description** Our customer , the Defense Information Systems Agency (DISA), provides,...II (GSMO-II) contract has an opening for an **Enterprise Voice Engineer** in **Pearl Harbor, HI** . The Enterprise… more
- BAE Systems (Herndon, VA)
- …Program Manager to join our technology-based program supporting a key government customer . This program will deliver voice engineering services for voice ... and life cycle engineering and standard development for multiple voice systems and the call center automation systems. Data...& Skills** We are seeking an experienced IT Program Manager with aBachelor's or Master's degree in a relevant… more
- Providence (MT)
- …in a multi-data center environment + Proficiency in Cisco UCS technologies, including Call Manager , CUBE, Unity, WebEx Calling, and Voice Gateways + Expertise in ... **Description** **Principal Network Engineer IS, Voice and Unified Communications (UC)** **Providence caregivers are not simply valued - they're invaluable. Join our… more
- Northrop Grumman (Huntsville, AL)
- …will have a strong background in VoIP technologies, Cisco Unified Communications Manager , and related voice technologies. Key Responsibilities: + Design and ... voice communications. Additional duties: + Plan, manage and implement complex voice designs in support of customer requirements. + Develop technical… more
- UPMC (Pittsburgh, PA)
- …all issues, including critical and widespread outages. + Communicate to the Manager Voice Telecommunications, Senior Telecom Analysts, or designated assignee, on ... UPMC is looking for a Voice Telecom Analyst Senior to join their team....the information technology professional disciplines (ie Applications, Business Analysis, Customer Service, Data, Networking, Operations, Security, Systems Engineering, etc.)… more
