- HCA Healthcare (Sunrise, FL)
- **Description** **Introduction** Do you have the career opportunities as an MSP Program Director WFH you want with your current employer? We have an exciting ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...of colleagues. Do you want to work as a(an) MSP Program Director WFH where your passion for creating… more
- Kelly Services (Barceloneta, PR)
- **Kelly(R)** **Science, Engineering, Technology & Telecomm** seeking ** Service Desk Operations Analyst** for contract position at Pharmaceutical client in ... Manage the Service Provider to ensure day-to-day Service Desk operations and SLA's are being...reporting capabilities and dashboards. + Proven ability to influence MSP 's and Service teams to ensure optimal… more
- SHI (Somerset, NJ)
- …to developing and improving overall service desk functions. The Product & MSP Service Desk Team is responsible for incident and problem management ... an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting,… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Maintain case ownership and… more
- Moser Consulting (Indianapolis, IN)
- …spirit of unity that respects the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic ... ideal candidate will demonstrate a blend of technical expertise, customer service excellence, and a collaborative spirit. This role requires extensive familiarity… more
- Red River (Chantilly, VA)
- …the team's adherence to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and refine training ... lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct...actionable feedback to team members. + Escalate and maintain high- level communication with both customers and management. + Manage… more
- US Air Force Academy (Air Force Academy, CO)
- …resource management system (ARMS)/ Flight resource Management System (FRMS). Maintains squadron duty desk . Operates squadron duty desk and performs a variety of ... to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for...applying as VEOA candidates who are current GS civil service employees or are prior GS civil service… more
- Indorama Ventures (Houston, TX)
- …on company endpoints. + Manage MSP vendor relationships to ensure excellence of service and ensure that Service Level Agreements (SLA) agreements are ... The Manager, IT EUC will work closely with our MSP (managed service providers) and senior IT...with developing knowledge articles to be followed by contracted service desk members and FSO agents for… more
- Insight Global (Baltimore, MD)
- …performance, Business community, etc.) Provide escalation support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, ... IT Technician will possess the ability to problem solve at a high level , extraordinary customer service skills, strong multi-tasking and organizational skills.… more
- Motion Recruitment Partners (Atlanta, GA)
- Recruiter - Entry Level Direct Hire Atlanta, Georgia Join our company today to become a **full- desk Tech Recruiter** and learn how to grow a successful tech ... Motion?** + Compensation: Range from $40,000 to $42,000, commensurate with skill level and experience + Highly competitive benefit package including health, vision,… more
- Defense Media Activity (Fort Meade, MD)
- …qualifications: One year of specialized experience equivalent to the GS-11 grade level in the Federal service : Successfully developing, executing and evaluating ... a Team Lead, Department of the Air Force News Desk (DAFND), Department of the Air Force News Services...and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets...monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) * Pay close… more
- Pacific Building Group (San Diego, CA)
- …to providing a first-class IT experience, committed to "delivering the highest level of service , every time." Responsibilities: + Provide desktop technical ... as required. Education and Experience: + 3-5 years of high- level help desk experience or similar IT...to detail. + Collaboration: Experience working with external managed service providers ( MSP ) and internal management to… more
- US Special Operations Command (Army) (North Liberty, NC)
- …definition of specialized experience is typical of work performed at the next lower grade/ level position in the federal service (GS-11). Some federal jobs allow ... and monitoring of all theater specific requirements. Serves as the Theater Desk coordinator for matters dealing with OCO, JCSEX, JCET, CNT programs, JPAT,… more
- Red River (Chantilly, VA)
- **Systems Support Engineer I - Service Desk ** The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service Desk ... and Intune **Preferred Education/Certification/Experience:** + Previous Experience in a fast-paced help desk or MSP environment + Bachelor's degree in a… more
- Red River (Chantilly, VA)
- …Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will handle ... developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a strong… more
- SHI (Columbus, OH)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote position requires a home office setup, with occasional meetings at… more
- SAIC (AL)
- …US Army (USA). Cloud One incorporates the capabilities of commercial cloud and Managed Service Providers ( MSP ) residing in Cloud Service Providers (CSPs). ... to join the Cloud One Operations and Sustainment Team to work in Impact Level 2/4/5. This candidate will be part of a team responsible for the architecture… more
- TEKsystems (Springboro, OH)
- …troubleshooting Description: A local Managed Services Provider is looking to add an IT Service Desk /Support Specialist to their team. On Sundays: They will be ... Skills: Microsoft, Technical support, Help desk support, Troubleshooting, Office 365, Hardware, software troubleshooting,...wireless issues. Ideally this person will come from another MSP , or a small to mid-size environment/team. This… more
- Motion Recruitment Partners (Austin, TX)
- …In addition to more hands-on field work, there will be some help for the service desk for issues such as Desktop help, Trouble Shooting Software, Internet ... opportunity for that) + Previous customer facing support or MSP experience. + StarLink training **What You Will Be...assignments, the Field Technician will provide support to the service desk for issues like desktop Support,… more