- Kimpton Hotels & Restaurants (Miami Beach, FL)
- …and seminars when scheduled, meet or exceed levels of service required by the Mystery Shopper Survey. + Complete other departmental duties as they become ... necessary and/or required by immediate supervisors. + Ensure that hotel services are coordinated to provide the best in guest and employee satisfaction. + Create and post all employee schedules within the required time frame. + Coach and counsel employees when… more
- Kimpton Hotels & Restaurants (New York, NY)
- …other fellow employees. + Meet or exceed levels of service required by the Mystery Shopper Survey. + Maintain all operational supplies, make sure expenses and ... labor costs are meeting budgeted requirements. + Ensure all employees follow cash and credit handling procedures. + Accountable for the "guest ledger" and its proper daily maintenance. **What You Bring** + 1 year of supervisory experience in hospitality or… more
- Compass Group, North America (New York, NY)
- …high standards for service and integrity, such as orchestrating the guest happiness/ mystery shopper program. + This role requires local travel approximately ... three days per week within the designated area. Additionally, candidates should be prepared for out-of-state travel twice a month, including occasional overnight stays. Desired Skills and Attributes: + Strategic problem solver with the ability to translate… more
- Mount Sinai Health System (New York, NY)
- …6. Assists the Practice Manager in tracking and analysis of satisfaction surveys, mystery shopper and ACD reports. 7. Coordinates responses to patient and ... physician complaints. Investigate and draft written responses to patients and physicians. 8. Develops training programs for Front End staff when appropriate to assure our patients receive the best possible customer service. 9. Assists the Practice Manager with… more