- Boehringer Ingelheim (Ridgefield, CT)
- …Support/ Patient Excellence offerings), identification of unmet needs (in collaboration with Patient Advocacy team for relevant TA), messaging to pull through ... in the patient journey and align with Patient Advocacy teams to design initiatives /...years in patient engagement, marketing, customer experience, patient journey, patient services and/or… more
- Hackensack Meridian Health (Neptune, NJ)
- …+ 2+ years leadership experience. + 5+ years experience in healthcare administration, Patient Experience, Social Services , Customer Service , or related ... of Patient Experience (OPE) which includes a patient advocacy program, an experience call center,...an experience call center, grievance and complaint management processes, service excellence and service recovery as well… more
- Veterans Affairs, Veterans Health Administration (Kernersville, NC)
- …staff, and the community, ensuring Patient Rights and Responsibilities, advocacy , and services are available. Assists patients in understanding their ... Summary Patient Advocacy utilizes Patient ...service expectations and the actual experience of the patient . Serves as a staff member directly supporting facility… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …with and processing Florida Medicaid and Medicare; + Possess a strong sense of patient advocacy , with responsibility for protocols that will aid patients in the ... Assistant Director of Patient Care Services - School of Dental Medicine Overview Date Posted: 11/6/2024 Location: LECOM Bradenton Dental School Address: 4800… more
- Finger Lakes Community Health (Geneva, NY)
- …+ Develop, conduct, manage, and maintain regular training programs for new and existing patient service staff. + Foster a culture of empathy and responsiveness ... interactions, such as through telehealth, online scheduling, and digital communication tools. Patient Advocacy : + Act as a liaison between patients and… more
- Ardon (Portland, OR)
- …equipped with amenities that promote wellness and fun. We volunteer to support patient advocacy organizations within our community. Our employee-run DEI Group is ... used to treat complex or rare conditions. We deliver services to enhance the patient experience within...pharmacy setting, preferred. Prior work experience in a customer service setting, desired Pay Range: $21.56 to $26.96 per… more
- AbbVie (Mettawa, IL)
- …external partners (eg, industry consortiums, key opinion leaders, research organizations, patient advocacy groups). The Associate Director represents HEOR at ... areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please… more
- AbbVie (Chicago, IL)
- …with external partners (eg, industry consortiums, key opinion leaders, research organizations, patient advocacy groups). He / She serves as a subject ... oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information...can sit remotely anywhere in the US The Director, Patient Centered Outcomes Research, is responsible for the design… more
- Beth Israel Lahey Health (Boston, MA)
- …recommendations. + Oversees the institutional Patient Relations function which includes patient advocacy , the managing of patient complaints, providing ... on patient complaints and performance improvement and service recovery efforts aimed at preventing patient ...and service recovery efforts aimed at preventing patient complaints. + Oversees risk management and litigation. Serves… more
- Gentiva (Chadds Ford, PA)
- …or decisions based on sensory or judgmental criteria. Display evidence of patient advocacy . Responsible functioning in the work place, maturity, cooperation, ... of hospice concept; knowledge of roles of all disciplines providing hospice services ; excellent patient assessment skills; good oral and written communication;… more
- Gentiva (Columbus, OH)
- …or decisions based on sensory or judgmental criteria. Display evidence of patient advocacy . Responsible functioning in the work place, maturity, cooperation, ... of hospice concept; knowledge of roles of all disciplines providing hospice services ; excellent patient assessment skills; good oral and written communication;… more
- Gentiva (Dothan, AL)
- …or decisions based on sensory or judgmental criteria. Display evidence of patient advocacy . Responsible functioning in the work place, maturity, cooperation, ... of hospice concept; knowledge of roles of all disciplines providing hospice services ; excellent patient assessment skills; good oral and written communication;… more
- Gentiva (Bloomington, IL)
- …or decisions based on sensory or judgmental criteria. Display evidence of patient advocacy . Responsible functioning in the work place, maturity, cooperation, ... of hospice concept; knowledge of roles of all disciplines providing hospice services ; excellent patient assessment skills; good oral and written communication;… more
- TEKsystems (Odenton, MD)
- …complaints escalated to the Manager level from PFS staff, PFS Supervisors, and the Patient Advocacy Department and keeps senior leadership abreast of issues. + ... Description: The Patient Financial Services Manager is responsible for the management and execution of PFS staff and functions. This position manages the… more
- Peachtree Orthopedics (Atlanta, GA)
- …a daily collection sheet, and reconcile daily receivables. Create insurance claims and patient statements. + Patient Advocacy : Assist patients in ... facility, and ensure clear communication with therapists regarding scheduling and patient needs. + Financial Management: Handle point-of- service payments,… more
- AdventHealth (Overland Park, KS)
- …needs. + Professional appearance is in accordance with dress code standards. + Demonstrate patient advocacy by honoring of patient rights, advance directives ... at AdventHealth South Overland Park provides a full suite of medical and emergency services to communities in southern Johnson County. Our team of experts offer 24/7… more
- UPMC (Mckeesport, PA)
- …degree in a Service or Healthcare related field required + 3 years of patient advocacy or customer service experience required. + Knowledge of health ... and ability to interpret patient rights and DOH grievance and patient safety reporting guidelines. + Excellent customer service skills. **Licensure,… more
- AdventHealth (Shawnee, KS)
- …needs. + Professional appearance is in accordance with dress code standards. + Demonstrate patient advocacy by honoring of patient rights, advance directives ... teams and staff, and a wide variety of medical services , all at our hospital in Shawnee Mission, Kansas....in Shawnee Mission, Kansas. **The role you'll contribute:** The Patient Care Supervisor (PCS) is accountable for administrative supervision… more
- Adelante (Phoenix, AZ)
- …concerns through surveys to address and resolve issues. + Collaborate with the Patient Experience and Advocacy Manager to manage escalated cases, ensuring timely ... according to the established cadence. + Work with the Patient Experience and Advocacy Manager to write...and satisfaction. + Support the development and coordination of patient experience training for staff, enhancing service … more
- Highmark Health (Erie, PA)
- …referral validation, creates estimate, and payment collection when applicable). Connects patient to financial advocacy resources when appropriate, provides or ... accounts and documents for follow up by self-pay vendor or financial advocacy department. + Delivers positive patient experience. Cooperates with patients,… more