- Houston Methodist (Houston, TX)
- At Houston Methodist, the Patient Guide position oversees and coordinates the patient experience at the Methodist department to which he or she is assigned. ... The Patient Guide position provides support for patients and their families to obtain seamless service through effective communication. This position functions… more
- Stanford Health Care (Palo Alto, CA)
- …for guests who are not proficient in English; refers guests to Patient or Guest Representatives as appropriate for more in-depth assistance. ... SHC clinics by providing them with information about campus shuttles + Communicates patient and guest concerns to appropriate department for facilitation, and… more
- Trinity Health (Ann Arbor, MI)
- …and collection of food preferences and menus. Acts as the department guest relations representative-resolving concerns of patients. Exceptional customer service ... Reverence, Commitment to the Poor, Justice, Stewardship, and Integrity guide our behaviors to help us achieve our Vision....food items and guidance regarding menu planning. + Receive patient phone calls, input menu selections and offer guidance… more
- Geisinger (Scranton, PA)
- …visitor and staff members, as required. + Promotes and supports concepts of positive guest relations . + Collaborate with partners to share expertise in planning ... the use of evidence to advance the NPD practice, guide clinical practice and improve patient care....NPD practice, guide clinical practice and improve patient care. + Actively supports, promotes and demonstrates nursing… more