- Medline Industries - Transportation & Operations (Northfield, IL)
- …such as call routing, queuing, IVR (Interactive Voice Response), and agent management tools.Integrating with third-party APIs and services for functionalities like ... and real-time communication platforms (eg, WebRTC).Implementing features that enhance agent productivity and improve customer interaction experiences.Implementing features that… more
- Medline Industries - Transportation & Operations (Northfield, IL)
- …concepts such as IVR (Interactive Voice Response), ACD (Automatic Call Distribution), PBX (Private Branch Exchange), including call queuing, routing, and agent ... management.Utilizing SQL for data analysis and metrics reporting.Analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.Experience in an agile/scrum environment. Knowledge / Skills /… more
- Omni Hotels (Austin, TX)
- …Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking PBX Operator/Ideal Services Agent for the beautiful new Barton Creek Resort & ... Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas:… more
- Omni Hotels (Orlando, FL)
- …AM and PM checklist. + Be familiar with the Phone and Alarm System in the PBX department. + To be thoroughly knowledgeable of all Front Office and PBX Moments ... + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service, Housekeeping, F&B outlets, Gift shop, and Purchasing). +… more
- Tioga Downs Casino Resort (Nichols, NY)
- Job Description summary: The Lead PBX Operator/Reservationist will be the heartbeat of the hotel and is responsible for processing incoming and outgoing ... other departments such as housekeeping and front desk. Oversees PBX /Reservationists and carries out supervisory responsibilities. ESSENTIAL DUTIES AND… more
- Baptist Memorial (Jackson, MS)
- Summary To act as a communication agent of the Hospital and operate the switchboard with speed and efficiency in responding to emergencies, information requests and ... School Diploma or Equivalent Required. Experience Minimum: 1 year Comm/Telecom/Networking- PBX Switchboard Operator Required. About Baptist Memorial Health Care At… more
- The Walt Disney Company (Kapolei, HI)
- …including, but not limited to: + **Front Desk and Arrival Staff Agent -** Check in/out process, greeting/welcoming arriving guests, assist guest with questions ... regarding their room, folio activity or hotel reservation + **Concierge Agent ** - assist Guests with questions, directions, event schedules, dining reservations,… more
- Omni Hotels (Atlanta, GA)
- …key access according to front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures and Alarm System in the ... PBX department. + Be familiar with guest scenarios and...with the inter-relationship between the different departments (to include PBX , Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... **Guest Service Agent ** The hourly pay rate for this role is $19.25-26.00. This rate is only applicable for jobs to be performed in Washington, DC. This is the… more
- Kimpton Hotels & Restaurants (Seattle, WA)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... **Guest Service Agent ** Palladian Hotel Kimpton Hotels & Restaurants Belltown Seattle The hourly pay range for this role is **$21.80** This range is only applicable… more
- Sage Hospitality Group (Portland, OR)
- **Why us?** We are looking for a new **Front Desk Agent ** for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an ... about the city around it.** **Job Overview** **Front Desk Agent ** responds in a professional and courteous manner to...responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
- Kimpton Hotels & Restaurants (Portland, OR)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... **Guest Service Agent - Front Desk** Full Time & Benefits $19/hr + Incentive Opportunities Hotel Vintage, Portland OR Must Pass Background Check We are an E-Verify… more
- Kimpton Hotels & Restaurants (Manchester, VT)
- …+ Free Online Mental Health Therapy **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and ... **The Taconic Hotel is seeking a full time Front Desk Agent to join our Team!** Competitive Pay starting at $18/hr. and great benefits! Our comprehensive benefit… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... **Guest Service Agent / Valet Attendant** The hourly pay rate for this role is $17.50-22. This rate is only applicable for jobs to be performed in Washington, DC.… more
- HEI Hotels and Resorts (Chicago, IL)
- …arrival and departure from hotel, while providing positive guests experiences. The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing ... calls as well as taking IRD orders and submitting for process. Responsibilities + Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and… more
- Tioga Downs Casino Resort (Nichols, NY)
- …a passion for customer service? Tioga Downs is looking for a Front Desk Agent to provide top-notch customer service for our Hotel guests. JOB DESCRIPTION SUMMARY: ... * Listening for and responding to guest complaints. * Operates Hotel switchboard and/or PBX . * Ensures a maximum level of service and satisfaction is achieved and… more
- Sage Hospitality Group (Philadelphia, PA)
- …The Logan Hotel may be for you. We are currently seeking an Front Desk Agent to join our amazing team! **Job Overview** Responds in a professional and courteous ... and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting… more
- Kimpton Hotels & Restaurants (Sacramento, CA)
- …Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing ... outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** +… more
- Hilton (Las Vegas, NV)
- …and spelling + Operate office equipment including, but not limited to, computers, PBX system, fax machine, e\-mail, etc\. **What are we looking for?** Since being ... **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Communications Agent \(Full Time\) Waldorf Astoria Las Vegas_ **Location:** _null_ **Requisition… more
- IHG (Santa Monica, CA)
- …well as a high-end artisanal marketplace. **Job Summary:** The Emerald Connect Agent will play a pivotal role in ensuring seamless communication services, ... enhance guest service skills. **What We need from you:** + Previous experience as a PBX operator or in a similar role, within a luxury hotel is highly preferred. +… more
