- AECOM (Fairfax, VA)
- …better world. Join us. **Job Description** **AECOM** is seeking Onsite Traffic Monitoring Operator(s) located in Fairfax, VA. The 12-hour shifts for the position(s) ... and communicate with SSP patrollers, using program-directed radio and/or phone communication protocols + Communicate with appropriate local agencies, authorities,… more
- HUB International (Irving, TX)
- …standardize communication processes. Duties include utilizing the tracking system, reports, and call monitoring tools. Requires a working knowledge of Windows ... activity to agent or carrier, data entry, returning escalated phone calls, etc. + Partner with management team to...periods or otherwise to balance the workload. **Job Title:** Call Monitoring Representative **MINIMUM KNOWLEDGE, SKILLS AND… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …holidays, and are subject to call back during scheduled off hours, as the Monitoring Center will be operating 24 hours 7 days a week 3. Employees in this ... Police Monitoring Facility Technicians Salary $16.32 Hourly Location Baltimore...security. SPECIAL REQUIREMENTS 1. Employee may be subject to call -in 24 hours a day 7 days a week,… more
- Antech Diagnostics (Loveland, CO)
- …consistency, knowledge, and accuracy. The candidate will be responsible for overseeing the call quality processes, call monitoring process, and will use ... for interfacing with IT as needed to maintain the call center call monitoring technology...queries and analysis using data from the workforce and phone system + Create, run, and maintain the recommended… more
- Epsilon, Inc (Alexandria, VA)
- …as reflected in call volume to the Service Desk. + Enterprise Monitoring and Support Team activities include, but are not limited to: + Collaborating internally ... **Enterprise Monitoring and Support Specialist II** **Who is Epsilon:**...Problem Management and Service Desk divisions via group chat, phone , or other collaborative means when call … more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... resources, and much more. Posted Job Title Clinical Research Monitoring and Auditing Specialist (Abramson Cancer Center) Job Profile...as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... resources, and much more. Posted Job Title Clinical Research Monitoring Specialist Senior (Cancer Center) Job Profile Title Clinical...as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme… more
- AECOM (Virginia Beach, VA)
- …deliver a better world. Join us. **Job Description** **AECOM** is seeking Traffic Monitoring Operator(s) located in Virginia Beach, VA. The shift hours available for ... and communicate with SSP patrollers, using program-directed radio and/or phone communication protocols. + Communicate with appropriate local agencies, authorities,… more
- Comcast (Denver, CO)
- …all established policies and procedures. + Handle inbound customer repair request via phone , portal, email and network monitoring tools. + Manage ticket queues. ... the fastest growing providers of Ethernet services. **Job Summary** The Enterprise Customer Monitoring Center (ECMC) oversees the daily monitoring of systems and… more
- Mass Markets (Las Cruces, NM)
- …on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As ... will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team… more
- MetroHealth (Cleveland, OH)
- …MEDICAL CENTER** **Biweekly Hours:** **72.00** **Shift:** **M- F 8:30a-5:00p (On Call Required)** **The MetroHealth System is redefining health care by going ... departments and more than 20 health centers.** **Summary:** **Provides neurophysiologic monitoring that helps in the assessment of the functional integrity of… more
- Arkansas State University (Jonesboro, AR)
- …all position postings close at 12:00 AM CST on the position closing date Call Center Specialist - Ongoing Recruitment Working Title Call Center Specialist - ... on the closing date. A-State participates in E-Verify. Position Summary: The Call Center Specialist is responsible for providing emergency assistance and response… more
- City of Eugene (Eugene, OR)
- 911 Call Taker/Dispatcher - Temp Print (https://www.governmentjobs.com/careers/eugene/jobs/newprint/4414206) Apply 911 Call Taker/Dispatcher - Temp Salary ... ONLY This temporary position is different from our entry-level and lateral 911 Call Taker/Dispatcher positions. If interested in a full time position, please refer… more
- CHS (Clearwater, FL)
- …results, trends and issues to Senior Management and clients. + On an ongoing basis, monitoring the phone system and Team queues to ensure that service levels ... **Overview** **Insurance Call Center Supervisor** **Member and Provider Services Supervisor...+ Abandon Rate: For all calls reaching the Team's phone queues, less than 5% will result in the… more
- Mass Markets (Wichita, KS)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you will be...to meet performance, efficiency, and quality assurance targets + Monitoring of individual and team results to identify and… more
- BronxCare Health System (Bronx, NY)
- …various quality assurance and statistical reports from multiple work flow and call monitoring applications (ie. AvayaCMS Supervisor). The Supervisor leverages ... workflows of the Central Registration department including but not limited to; real-time monitoring of inbound call traffic via the 99-Bronx appointment hotline,… more
- Henry Ford Health System (Troy, MI)
- …and control all workflow activities in the Customer Service Department (which includes phone monitoring , scheduling staff & adjudicating the phone queue ... direct, evaluate and coordinate the activities associated with the Call Center, as it relates to overall operations, key...and report customer inquiries and complaints received in the call center that will assist with forecasting and planning;… more
- TD Bank (Wilmington, DE)
- …interview. We do our best to communicate outcomes to all applicants by email or phone call . **Accommodation** If you are an applicant with a disability and need ... frameworks, methodologies, policies, standards, procedures, awareness and specialized training, monitoring , management reporting and/or escalation of issues. This role… more
- MyFlorida (Tampa, FL)
- CALL CENTER SERVICES REPRESENTATIVE II - ESS Customer Contact Center Date: Jan 17, 2025 The State Personnel System is an E-Verify employer. For more information ... . Requisition No: 843249 Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE II - ESS Customer Contact Center Pay… more
- The Chicago Lighthouse (Chicago, IL)
- …working in a call center; + One to two years of experience quality monitoring in a call center environment; + One to two years quality and assurance ... ** Call Center Supervisor** **Job Details** **Job Location** Chicago,...payments, hearings, disputes, and general questions. Will also return phone calls to violators as needed; + Preparing refund… more