- FREEMAN (Orlando, FL)
- …in event management as well as new technologies to deliver moments that matter. **Summary** The ITSM Process Manager is a key role that oversees and manages ... change management reports and metrics for IT leadership + Take on other ITSM process areas as needed **Education & Experience** + Bachelor's degree or 7+ years'… more
- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Problem Manager ... to start in June 2024. This IT Service Management ( ITSM ) Problem Manager position is a specialized...involve working with Change Management to implement permanent fixes, process improvements, or updates to documentation and training. +… more
- Actalent (Plano, TX)
- NOW HIRING ITSM ENTERPRISE MANAGER Description: o Work to ensure our ITSM practices around key areas such as Incident, Problem, Change, and Release ... business processes, and ensure business continuity. o Assist the Program/Project Manager and development teams across multiple workstreams in planning, maintaining… more
- Kaleida Health (Buffalo, NY)
- …**Department:** 24092 - KH IT Infrastructure **Job Description:** The IT Configuration Manager conducts detailed process and data analysis, leads the development ... internal equity, and any applicable collective bargaining agreement.* **Grade:** 15 **Position:** ITSM Configuration Manager **Union Code:** 00 - Non Union… more
- ADM (Erlanger, KY)
- **87189BR** **Job Title:** Sr Manager ITSM - Cybersecurity **Department/Function:** Information Technology **Job Description:** **Senior Manager ITSM - ... + Demonstrated ability to work with others, to lead and influence process and organizational change and improvements + Excellent written and oral communications… more
- Mizuho Corporate Bank (New York, NY)
- Join the Mizuho team as an ITSM Analyst! We are seeking an ITSM Analyst with a specialization in Incident and Problem Management. In this role, you will be ... accountable for managing the major incident process for Critical and High business impacting incidents, ensuring...of potential problems before they result in incidents. The ITSM Analyst is a key member of the … more
- Actalent (Dallas, TX)
- Description: + Work to ensure our ITSM practices around key areas such as Incident, Problem, Change, and Release Management are consistently being followed and ... business processes, and ensure business continuity. + Assist the Program/Project Manager and development teams across multiple workstreams in planning, maintaining… more
- SOS International LLC (Fort Huachuca, AZ)
- …an **ITIL Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process -based approach ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all… more
- HCA Healthcare (Nashville, TN)
- …if applicable, in PRIORITY order.) . Overall prioritization and oversight of ITSM process including strategy, improvements, metrics and collaboration across the ... **Introduction** Do you have the career opportunities as a(an) Manager - Expanse ITOC you want with your current.... Manage and oversee the development and delivery of ITSM process key performance indexes (KPIs) and… more
- Brookfield Properties (Charleston, SC)
- …in the communities we serve! Job Description Primary Responsibilities: The Manager , Information Technology is primarily responsible for developing the IT Service ... Management ( ITSM ) structure within the company, leading the ...external groups and departments for the best efficiencies. The Manager , Information Technology will also provide hands-on support during… more
- ICF (Reston, VA)
- …to support all aspects of our client's business. **Responsibilities include:** + Perform the Process Manager role for the request management process and ... department, seeking an IT Service Portfolio and Service Catalog Manager to implement best-practice ITSM portfolio and...Federal Process Owner + Collaborate with other ITSM Process Managers (Change, CMDB, Incident, Knowledge,… more
- Randstad US (Clive, IA)
- managed services support desk manager . + clive , iowa + posted may 9, 2024 **job details** summary + $70,000 - $110,000 per year + permanent + bachelor degree + ... seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of dedicated support professionals....services team is proficient in the use of relevant ITSM tools and platforms. + Drive a culture of… more
- Amazon (Austin, TX)
- …in an enterprise environment, with a deep understanding of the core ITSM , Knowledge Management, and Workforce Optimization process areas and capabilities. ... Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in… more
- Insight Global (Westerville, OH)
- Job Description Insight Global is looking for an IT Asset Process Manager to work for a large financial customer of ours. This individual would be responsible ... structure), and engaging to understand if/when they are not (using aligned process metrics). Perpetual interactions with stakeholders to review their data and… more
- CACI International (Hampton, VA)
- …Solutions Business Manager , or ServiceNow. + Prior experience as an ITSM Service Level Manager . + Ability to engage stakeholders through collaborative ... Enterprise IT Service Manager Job Category: Consulting Time Type: Full time...AFB. **Responsibilities:** + Promote and implement IT Service Management ( ITSM ) principles and processes to all groups interacting with… more
- Robert Half Technology (Chandler, AZ)
- …team to manage IT operations support and vendor contracts, while also enhancing ITSM process improvement, metrics, and reporting. It also involves managing ... Description We are in need of a Service Delivery Manager in the transport industry, based in Chandler, Arizona....managing Telecom accounts and billing (preferred) + Experience in ITSM process improvement, metrics and reporting. +… more
- US Tech Solutions (Chicago, IL)
- …Management: Leverage project management skills to participate in the delivery of ITSM -related initiatives, supporting the IT Change Manager during out-of-office ... and configuration of IT service management tool, focusing primarily on ITSM modules. This role involves collaborating with stakeholders to identify and… more
- Applied Materials (Austin, TX)
- …an innovator and pioneer._** **Overview:** As a CMDB (Configuration Management Database) Manager , you will play a critical role in overseeing the establishment, ... and managed effectively to support various IT service management processes. The CMDB Manager will work closely with IT and business stakeholders to maintain data… more
- ManTech (Chantilly, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented Service Delivery Manager to join our team in the **Chantilly, VA** area. **Responsibilities ... of the team. + Perform configuration, development, support, and maintenance of ITSM Tools and business processes. + Monitor customer satisfaction which includes… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …communities that we serve through our Healthsource blog: https://healthsource.premera.com . As the ** Manager , IT Service Management** , you will lead a team of IT ... improve the Return on Investment of IT Services and ITSM platforms (eg ServiceNow) + Lead team of IT...purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy… more