- Boston Consulting Group (Boston, MA)
- …Design Lead, you will direct the engagements of CoE Chapter members across Digital Product Teams, serving as their line manager and fostering their professional ... AI-driven products and services. You will define the strategic vision for GenAI product experiences, aligning UX objectives with business goals and client needs. By… more
- Amazon (Seattle, WA)
- …a day, 7 days a week, and in over 20 languages (and growing). The Customer Engagement Technologies (CET) organization powers CS by developing elegant Customer ... Our team is looking for a talented and experienced Product Manager to work across CET Technical...and Delivery Services) and other Amazon teams to improve customer and associate product experiences. Specifically, you… more
- Amazon (Seattle, WA)
- …mission is to be Earth's most customer -centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is ... Solution Team within CET is looking for a Senior Product Manager - Technical to define and...work to frontline operations. Key job responsibilities - Lead Product Definition: Own and drive the customer … more
- Amazon (Cupertino, CA)
- …to you! A day in the life A typical day for a Senior Product Manager - Tech in the Customer Service Data and AI team involves balancing strategic thinking ... and AI team is a new function within Amazon Customer Service's Customer Engagement Technology... service experiences and foundational technologies. As a Senior Product Management-Tech professional, you will own the foundational computer… more
- Amazon (Seattle, WA)
- …We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of ... Amazon and communicate Amazon AI's vision, strategy, goals, status, and customer impact. - Mentor other product managers. A day in the life Amazon offers a full… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Product Manager , Account Engagement Marketing, US Rare Diseases **Location:** Cambridge, MA **About the Job** We are seeking a dynamic ... and strategic **Senior Product Manager ** to lead **congress strategy, execution,...Manager ** to lead **congress strategy, execution, and KOL engagement ** across Sanofi's US 1Rare Disease organization. Our best-in-class… more
- Amazon (Seattle, WA)
- …efforts. The ideal candidate is someone who is experienced in building and growing customer engagement , has experience with Owned and Operated channels (such as ... change the way people think about healthcare. The AHS Engagement Marketing Team is seeking a talented, customer...includes (but is not limited too) identifying the foundational product and marketing requirements to grow engagement ,… more
- Amazon (Seattle, WA)
- …Marketing team is seeking a dynamic and experienced Sr. Product Marketing Manager to oversee Global User Engagement efforts for Amazon Business Commercial, ... acquisition, engagement and maximize revenue growth across our global customer base. You will design and implement comprehensive digital marketing strategies… more
- Dodge Construction Network (Columbus, OH)
- Customer Engagement Manager Location: Remote, United States, United States **Description** TheCustomerEngagementManageris a key member of our Go to Market ... touchpoints using customer health indicators and othersupporttools + Drive ongoing customer engagement through customer journey with intentional outbound… more
- Verint Systems, Inc. (Columbus, OH)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... At Verint, we believe customer engagement is the core of...intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as #1 in customer service in the US and abroad. At...of applications. CET is looking for a Software Development Manager to work on a multi-year, large-scale, enterprise software… more
- BD (Becton, Dickinson and Company) (Covington, GA)
- **Job Description Summary** As Manager , Customer Engagement and Insights, you will be responsible for the strategic oversight, execution, and performance of ... PureWick (TM) direct-to-consumer Customer Relationship Management. This individual must have the ability...range from B2B2C and leverages omni-channels to drive awareness, engagement , conversion, and retention of our customers. The mission… more
- Amazon (Santa Clara, CA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by...and mentorship to the team. - Collaborate closely with Product Managers, UX Designers, Applied Scientists, and Software Development… more
- Amazon (Seattle, WA)
- …The Data Science Manager in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service and Automation team will work on the ... with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate Large Language Model (LLM)-based solutions into… more
- Amazon (Austin, TX)
- Description Amazon's Customer Engagement Technologies (CET) team is at the forefront of intelligent self-service and automation, leveraging cutting-edge GenAI ... technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and deployment of innovative GenAI chatbots, voicebots,… more
- Ryder System (Salt Lake City, UT)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Customer Engagement Manager (CEM)** position is responsible for ... accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease,...Our people are passionate about what they do, the product they sell, and the customers they serve. If… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. We are looking for a Sr. Technical ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....Program Manager (TPM) who can own the scoping, planning, and… more
- Amazon (San Diego, CA)
- Description The Amazon Customer Service (CS) organization is at the forefront of customer experience - seeking to delight our customers in every interaction they ... technology and tools, or by interacting directly with our associates. Customer Service works to offer effective, empathetic, and efficient issue resolution… more
- Compass Group, North America (Charlotte, NC)
- Canteen Position Title: MARKETING MANAGER - CLIENT ENGAGEMENT Pay Grade: 15 Reports To: VP, Marketing Growth. Opportunity. Excellence. Canteen brings break time ... Canteen. Job Summary We are seeking an experienced Marketing Manager - Client Engagement to develop, lead...ideal candidate will have a strong background in client engagement , campaign execution, and customer experience management,… more
- Govini (Arlington, VA)
- …growth through the delivery of value and a relentless commitment to problem-solving. The Engagement Manager is a savvy relationship manager who understands ... a software-driven strategic advantage for the United States. Our flagship product , Ark, supports Supply Chain, Science and Technology, Production, Sustainment, and… more
