- MetLife (Clarks Summit, PA)
- …Strong knowledge of 24x7 Production Support practices. * Experience with Incident management functions, with proven ability to lead incident triage ... Join US Technology Command Center and Resiliency group provides Production Support and Resiliency Services for applications...the applications are available and functionally reliable. As a Production Management Consultant, you will play a… more
- Wells Fargo (Charlotte, NC)
- …training, military experience, education + 5+ years of application production support , managing command centers or major incident management . + ... corporate environment **Desired Qualifications:** + Command center operations or Major Incident management experience + Strong verbal and written communication… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Amazon (Mexico, MO)
- …customer experiences through automation and innovation. Key job responsibilities Production Support & Incident Management : * Ensure system reliability, ... of critical tools that empower Amazon's Global Engineering Services (GES) to establish production support . Expecting the candidate to have a strong understanding… more
- USAA (San Antonio, TX)
- …VISIO, Linux, Unix, Putty; + Batch Jobs Monitoring and Scheduling (BMC Control-M); + Production Support , Incident Management , Root cause analysis and ... **Why USAA?** Provides support to the Enterprise through delivering best in...lead team to deliver features and solutions. Resolve complex production issues and lead troubleshooting of end-to-end solutions that… more
- Fannie Mae (Reston, VA)
- …Certified Java Developer * Experience with application production / operations support , including incident response, problem management , runbooks, and ... large scale data stores, and cloud-based systems. *THE IMPACT YOU WILL MAKE* The Support and Tools - Software Engineering - Lead Associate role will offer you the… more
- JPMorgan Chase (Houston, TX)
- …a seamless user experience. **Job responsibilities** + Own and drive incident management bridge calls and chats with production management , application ... of a global follow-the-sun team, providing 24 x 7 production support coverage on a rotating basis...environment both on premises and public cloud + Relevant Incident management experience in an enterprise scale… more
- JPMorgan Chase (Houston, TX)
- …and trends to anticipate and solve incident , problem, and change management in support of full stack technology systems, applications, or infrastructure ... Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in… more
- Netflix (UT)
- …expertise across software engineering, data engineering, and experience with Incident Management . You will be responsible to help support , maintain and ... , build and maintain data pipelines, and develop tools and solutions for incident management and digital forensics at scale. You will also be… more
- BlueCross BlueShield of Tennessee (Chattanooga, TN)
- …+ Establish and maintain strong working relationships with all teams required to support cyber incident response including other enabling areas of business + ... large\-scale production service outages, outside of the routine change management process\. **Job Qualifications** _Education_ + Bachelors in related field or… more
- AECOM (Ankeny, IA)
- …better world. Join us. **Job Description** AECOM is actively seeking a **Traffic Incident Management (TIM) Program Administrator** located in Ankeny, Iowa. The ... Participation in public/industry events that capture the importance of freeway safety and incident management + Active engagement with private and public sector… more
- Meta (Columbus, OH)
- …focus in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Detection and/or response tool development. 23. ... production engineering teams to develop scalable and flexible Incident Response and Investigative solutions. 8. Focus on ruthlessly...of our detection and response capabilities. 9. Coach, mentor, support and care for the team in a way… more
- Nordstrom (Seattle, WA)
- …that arise. If you are passionate about being on the front lines of incident management in a fast-paced, high-visibility environment, we want to hear from ... Experience in an ITIL-based role, such as Service Desk, Incident , Problem, Change, and Knowledge Management practices....proven skills to troubleshoot and solve problems in a production support environment with a strong sense… more
- Travelers Insurance Company (Hartford, CT)
- …recommendations. Develops instructions and training in support of change management . + Conducts post-implementation change incident review analysis and ... strong focus on Problem Management and Change Management . The ideal candidate will support Change...may have responsibility for one or more of the following: Incident Management :Develops MTTR (Mean Time to Resolve)… more
- PagerDuty (Columbus, OH)
- …sign-up for job alerts! PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, ... high-performing team focused on having a major impact on incident lifecycle management at PagerDuty. The ideal...Participate in your team's on-call rotation, triaging and addressing production issues as they arise. + Conduct thorough testing… more
- Bechtel Corporation (Brownsville, TX)
- …Summary: In this role, you will be responsible for implementing the safety management program in regard to incident notification, reporting, trending and ... # Project Overview: Bechtel is partnering with NextDecade to support their vision to provide the world access to...+ Provides technical assistance and awareness level training in incident investigation to line management and subcontractors… more
- Motion Recruitment Partners (Charlotte, NC)
- …- 5 years of experience leading incident triage in a large IT operations production support environment + Prior Technical Generalist / Major Incident ... Autosys, Puppet, Service Now + Strong experience and interest in Operational support - Monitoring, Alert resolution, Incident resolution, Root Cause Analysis.… more
- Paramount (Los Angeles, CA)
- …ensure communication procedures are in place to pass on emergency information to production management and Paramount leadership as needed. Assist with the ... affecting Paramount productions and events and present to Paramount executive and production management . Scout film locations with high-level production … more
- JPMorgan Chase (Plano, TX)
- …processing, Asset servicing, Cash FX processing etc. + Basic working knowledge of production incident management , root cause analysis (RCA) and related ... III team member in Commercial & Investment Bank - Production Support team, you will ensure the...anticipate and solve incident , problem, and change management in support of full stack technology… more
- Truist (Atlanta, GA)
- …shift (United States of America) **Please review the following job description:** The Production Support Engineer II is responsible for providing day-to-day ... higher-complexity issues to senior engineers as needed.** **Assist in automating routine production support tasks by developing or modifying scripts and tools.**… more