- Amazon (Seattle, WA)
- …dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... services to fulfill the vision of hub that channels voice of customer that enable business teams...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Bellevue, WA)
- … Voice of Shipper team to support our businesses worldwide. As a Senior Program Manager , you will own and contribute to studies that measure Amazon's ... to drive business impact. - Build scalable and nimble customer insights solutions, tools, and processes. - Communicate complex...that impact Amazon customers. A day in the life Voice of Shipper team is the single-threaded owner to… more
- Neotech (Suarez, PR)
- Summary: The Program Manager is the voice of the customer and leader of the Customer Focus Team (CFT). The Program Manager is accountable for ... customer communication. + Key interface between the customer and the CFT responsibilities. + Program ...the customer and the CFT responsibilities. + Program updates inclusive of quality, cost and delivery. +… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- DoorDash (San Francisco, CA)
- …Our solution is cost-effective and leads to incremental sales, while providing an excellent customer experience. About the Role As the manager and lead for the ... help restaurants grow. One of our newest offerings is voice ordering, powered by AI, which allows restaurant operators...the effectiveness of our AI ordering system and of customer behavior. You will work closely with the product,… more
- CEENTA (Charlotte, NC)
- …communicate professionally (written and verbal) + Proficient in computer-based analysis of voice Core Competencies + Customer Service: Making patients and their ... Cidex, Cavi Wipes and alcohol wipes. Supervisory Responsibilities A Voice & Swallowing Specialist reports to the Manager...also contract with various universities as a student internship program site and will have a full time or… more
- BAE Systems (Herndon, VA)
- …Systems Engineers to join our technology-based program supporting a key government customer . + Design, test and deploy new Voice infrastructure + Implement ... servers) + Experience with Skype for Business, Avaya Communication Manager , Call Center technology design and best practice ABC...experienced Voice Engineers to join our technology-based program supporting a key Government customer . A… more
- Leidos (Lompoc, CA)
- …IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System. + Provide consistent execution of Voice availability and reliability ... **Description** The National Security Sector at Leidos has an opening for a ** Voice and Hardware Systems Engineer** to support a client's requirements in a… more
- El Paso County (Colorado Springs, CO)
- Customer Experience Program Manager ...feedback to drive continuous improvement. A strong grasp of Voice of Customer metrics is essential, along ... Print (https://www.governmentjobs.com/careers/elpasocountyco/jobs/newprint/4689074) Apply Customer Experience Program Manager Salary $106,480.00 - $159,710.00 Annually… more
- Amazon (Seattle, WA)
- …quality, and scaling metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5. Identify trends and themes in ... issue resolution and prevention. We're looking for a Sr. Program Manager to help build operational processes...related field - * Experience in process redesign utilizing voice of the customer Amazon is committed… more
- Amazon (Seattle, WA)
- …Team is looking for an enthusiastic, experienced, and collaborative Design Program Manager to join our studio. The Amazon Customer Service UX Studio powers ... customer -obsessed company in the world. As a Design Program Manager , you will be responsible for... Service UX Studio, composed of UX research, design, voice design, and writing. Together, we own the Amazon… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- Envista Holdings Corporation (Brea, CA)
- …for a visionary, energetic individual to join the Customer Experience team. The ** Customer Experience Program Manager ** will play a crucial role in ... sales feedback + Work closely with product management to integrate the voice of the customer into the development of Ormco products + Actively participate in… more
- Amazon (New York, NY)
- …AWS Marketing Customer Experience team is seeking an experienced and detail-oriented Program Manager to support the execution of our search marketing keyword ... program . In this role, you will own paid search...human-centric design and expression. We serve as the trusted voice of the AWS customer and operate… more
- Amazon (Austin, TX)
- …The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer ... program . The key responsibilities of a Strategic Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Santa Monica, CA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Tucson Electric Power (Tucson, AZ)
- ** Manager , Customer Experience and Advocacy -...'s overall experience. The strategy(s) are based on the Voice of the Customer and leverage ... our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) . **Job Description - Manager , Customer Experience and Advocacy - Market… more
- Amazon (Arlington, VA)
- Description We're seeking a Technical Program Manager (TPM) to support new programs standup, operational improvements, and customer engagement for AWS data ... You will be a positive influencer across diverse teams, effective advocate for the Voice of the Customer , and help deeply technical teams deliver meaningful… more
- Verint Systems, Inc. (Columbus, OH)
- …'s Verint Journey. The CSM is responsible for the oversight of the client's voice of customer program and maximizing the products, services, adoption, ... Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...and goals. + Provide recommendations to optimize a client Voice of Customer program . +… more