- Amazon (Seattle, WA)
- …dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... services to fulfill the vision of hub that channels voice of customer that enable business teams...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Bellevue, WA)
- … Voice of Shipper team to support our businesses worldwide. As a Senior Program Manager , you will own and contribute to studies that measure Amazon's ... to drive business impact. - Build scalable and nimble customer insights solutions, tools, and processes. - Communicate complex...that impact Amazon customers. A day in the life Voice of Shipper team is the single-threaded owner to… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- CEENTA (Charlotte, NC)
- …communicate professionally (written and verbal) + Proficient in computer-based analysis of voice Core Competencies + Customer Service: Making patients and their ... Cidex, Cavi Wipes and alcohol wipes. Supervisory Responsibilities A Voice & Swallowing Specialist reports to the Manager...also contract with various universities as a student internship program site and will have a full time or… more
- BAE Systems (Herndon, VA)
- …Systems Engineers to join our technology-based program supporting a key government customer . + Design, test and deploy new Voice infrastructure + Implement ... servers) + Experience with Skype for Business, Avaya Communication Manager , Call Center technology design and best practice ABC...experienced Voice Engineers to join our technology-based program supporting a key Government customer . A… more
- Leidos (Lompoc, CA)
- …IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System. + Provide consistent execution of Voice availability and reliability ... **Description** The National Security Sector at Leidos has an opening for a ** Voice and Hardware Systems Engineer** to support a client's requirements in a… more
- TEKsystems (Oakdale, PA)
- Top Skills' Details 1. Cisco Voice Engineering experience. (Stage, Test, Program and Implement Cisco Voice solutions.) 2. IP Phone setup and ... support.(Technology will be Call Manager and UCCX.) 3. Ability to communicate and effectively...will be involved with multiple customers and clients, so customer service and ability to work with customers is… more
- Amazon (Seattle, WA)
- …quality, and scaling metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5. Identify trends and themes in ... issue resolution and prevention. We're looking for a Sr. Program Manager to help build operational processes...related field - * Experience in process redesign utilizing voice of the customer Amazon is committed… more
- Amazon (Seattle, WA)
- …Team is looking for an enthusiastic, experienced, and collaborative Design Program Manager to join our studio. The Amazon Customer Service UX Studio powers ... customer -obsessed company in the world. As a Design Program Manager , you will be responsible for... Service UX Studio, composed of UX research, design, voice design, and writing. Together, we own the Amazon… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- Amazon (Chicago, IL)
- …AWS Marketing Customer Experience team is seeking an experienced and detail-oriented Program Manager to support the execution of our search marketing keyword ... program . In this role, you will own paid search...human-centric design and expression. We serve as the trusted voice of the AWS customer and operate… more
- Amazon (Santa Monica, CA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Seattle, WA)
- …the future of Amazon's cloud-based voice service and Echo devices. As a Program Manager , you'll drive beta programs to gather critical customer feedback ... cross-functional product and marketing teams, you'll advocate for the customer 's perspective and make strategic recommendations to enhance the...to make your mark. Key job responsibilities As a Program Manager on the Alexa Preview team,… more
- Amazon (Phoenix, AZ)
- Description We're seeking a Technical Program Manager (TPM) to support new programs standup, operational improvements, and customer engagement for AWS data ... You will be a positive influencer across diverse teams, effective advocate for the Voice of the Customer , and help deeply technical teams deliver meaningful… more
- Verint Systems, Inc. (Columbus, OH)
- …'s Verint Journey. The CSM is responsible for the oversight of the client's voice of customer program and maximizing the products, services, adoption, ... Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...and goals. + Provide recommendations to optimize a client Voice of Customer program . +… more
- Amazon (Tempe, AZ)
- …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Nashville, TN)
- …machine performance, based on your own observations and the voice of the customer . * You will own communication of program execution and performance both ... unique role and privilege to work backwards from our customer needs and represent their voice through...Experience Org. In the position of Deployment Technical Infra Program Manager (TIPM), you will be tasked… more
- Bosch (Fairport, NY)
- …from the Fairport, NY location.** We are seeking an experienced and detail-oriented **Dealer Program Manager ** to join our team! We are looking for a dedicated ... AI (Access Control and Intrusion) strategy for our Dealer Program targeted at the Regional Direct Dealer customer...of partnership between dealers and BU AI. + Through Voice -Of- Customer engagements and via leading internal team… more
- Carrier (Fort Wayne, IN)
- …control solutions for the HVAC, refrigeration, and related markets globally. The Customer Success Manager will be responsible for maintaining and growing ... and communicate within functional organization. + Act as a Voice of Customer within the organization. +... product usage. Quoting + Work with the product manager to determine customer pricing. Generate quote… more