• Customer Service Representative Remote

    Conduent (London, KY)
    ** Remote Call Center Customer...by the transfer reasons and departments in our knowledgebase), Quality Assurance (guidelines set forth by the ... be able to thrive both personally and professionally. **About the Role** Call center representatives answer multiple call types focused on assisting KY… more
    Conduent (12/11/24)
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  • Customer Success Agent

    Robert Half Office Team (Milwaukee, WI)
    Description Job Description: Remote Call Center Representative (Contract to Hire) Must Reside in Wisconsin Position: Remote Call Center ... hire Overview: We are seeking a dedicated and customer-focused Remote Call Center Representative to...+ Adhere to company protocols and performance standards for call handling and quality assurance .… more
    Robert Half Office Team (01/30/25)
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  • Customer Experience Associate II

    Conduent (AL)
    ** Remote Call Center Customer...by the transfer reasons and departments in our knowledgebase), Quality Assurance (guidelines set forth by the ... MD, MV, MA, MT, ND, NH, NY, SD, WA,** ** Remote - Customer Service Representative** **$16.50/ Hourly Paid Training**...professionally. + Employee Discounts through PerkSpot. **About the Role** Call center representatives answer multiple call more
    Conduent (12/17/24)
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  • Business Workflow Analyst I, Quality

    BeneLynk (Detroit, MI)
    …the BeneLynk platform; Lynk360. This representative will be critical in the execution of Quality Assurance ( QA ) and User Access Testing (UAT) strategies in ... for capturing and socializing a clear understanding of the call center processes. To serve as a...by the Manager of Business Analysis, Quality Assurance and/or BeneLynk leadership personnel regarding QA /UAT… more
    BeneLynk (12/11/24)
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  • Director, Business Development Quality

    Olympus Corporation of the Americas (Westborough, MA)
    …it is likely not legitimate._ **Job Description** The Director, Business Development (BD) Quality Assurance ( QA ) is responsible for strategic and tactical ... contribute to transfer of business activities. + Provide strategic guidance on global QA pathways and Quality System . Accountable for developing, maintaining,… more
    Olympus Corporation of the Americas (01/22/25)
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  • Quality Assurance Specialist, Bank…

    SMBC (NC)
    …Reporting to an Operations functional leader, this position will support the Quality Assurance needs of the Banks Operations functions. Currently supporting ... and deposits and growing into other lending products, the QA Specialist will help to expand our quality...RESPONSIBILITIES:** + Interpret, build upon, and comply with company quality assurance standards + Maintain complaint and… more
    SMBC (01/09/25)
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  • Manager, Vendor Management and Quality

    MAPFRE Insurance (Webster, MA)
    …Segment:** Call Center Manager, Call Center Supervisor, QA , Quality Assurance , Recruiting, Customer Service, Technology, Quality , Human ... Manager, Vendor Management and Quality Assurance Date: Jan 13, 2025...office/2 remote ) The Manager, Vendor Management and Quality Assurance role requires a dynamic individual… more
    MAPFRE Insurance (01/13/25)
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  • Referral Nurse: Marketing Contact Center

    Penn Medicine (Philadelphia, PA)
    …each day. Are you living your life's work? Entity: Corporate Services Department: Call Center Location: Remote Hours: Monday-Friday 8:00am-4:30pm The role ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
    Penn Medicine (01/11/25)
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  • Auditor, Call Center Quality

    Molina Healthcare (Columbus, OH)
    …education and experience **Required Experience** 1-3 years of progressive work experience in Quality Assurance /Auditing, Call Center , or Customer ... experience **Preferred Experience** + 3-5 years of progressive work experience in Quality Assurance /Auditing, Call Center , or Customer Service. + Managed… more
    Molina Healthcare (01/21/25)
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  • QA RN Clinical Manager, Home Health

    CenterWell (Charlotte, NC)
    …by clinical personnel. This role is a focused on both home health clinical quality assurance and home health clinical operations initiatives. + Develops, plans, ... : Charlotte, NC (Charlotte University) **This is not a remote or work-from-home position. This position requires you to...sit on-site at our Charlotte, NC branch location.** The ** QA ** **RN Clinical Manager** coordinates and oversees all direct… more
    CenterWell (01/17/25)
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  • Maintenance QA Manager - Fixed Route

    Transdev (North Las Vegas, NV)
    Maintenance Quality Assurance Manager Maintenance facilities typically operate on a three-shift basis to ensure that maintenance on equipment is completed; ... and inspections of products, services and process to evaluate quality or performance of that equipment is accomplished; and...made. * Run the daily EAM report for Road Call Repeaters, and investigate the root cause of the… more
    Transdev (02/04/25)
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  • Call Center Customer Service…

    Mass Markets (Tampa, FL)
    …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
    Mass Markets (01/15/25)
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  • Call Center Customer Service Manager

    Mass Markets (Mesilla, NM)
    …a trusted partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors ... service levels, deliver specific sales objectives and support the call center in all facets. Candidates for... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
    Mass Markets (01/16/25)
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  • Call Center Director/Manager

    Robert Half Technology (Largo, FL)
    …develops, and guides team members of all levels + Monitoring results of Quality Assurance ( QA ) programs fostering continuous performance improvement + ... Robert Half has a brand new opening for a Call Center Director/Manager with a local client...some ON-SITE training during onboarding period, then becomes fully REMOTE . Compensation is flexible $80-100K+ depending on experience. Interviews… more
    Robert Half Technology (01/22/25)
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  • Call Center Supervisor

    Savers | Value Village (El Paso, TX)
    call center operations in the areas of outbound, inbound, quality assurance , customer/donor services, or other related operational activity. The Call ... team members + In conjunction with Quality Assurance , ensures adherence to departmental and/or call /service... Assurance , ensures adherence to departmental and/or call /service center policies, procedures, and practices +… more
    Savers | Value Village (12/12/24)
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  • Evening Manager (LICSW/LMHC), Call

    Beth Israel Lahey Health (Lawrence, MA)
    …of services for clients. + Monitors the effectiveness of the call center , making adjustments as needed. Monitors quality initiatives (Response Time, ED ... a Triage Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager is...documentation are in compliance with the organizations methods of Quality Assurance . + Build and maintain effective… more
    Beth Israel Lahey Health (12/10/24)
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  • Call Center Agent I

    State of Georgia (Fulton County, GA)
    …Constantly maintain call center guidelines and expectations including quality assurance , attendance, punctuality, and time management. * Perform other ... Call Center Agent I Georgia -... Call Center Agent I Georgia - Fulton - Atlanta...) Salary is low 40s **This is a hybrid remote position that is available after training** **Must have… more
    State of Georgia (01/22/25)
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  • Epic Healthy Planet Application Analyst…

    Vanderbilt University Medical Center (Nashville, TN)
    …and ensures the validity of data passed among programs. Understands and uses quality assurance processes, tools, and scripts for testing purposes. * Product ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
    Vanderbilt University Medical Center (01/29/25)
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  • Debt Collections Representative (Bi-Lingual…

    Fresenius Medical Center (Gainesville, FL)
    …on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment. The collections specialist will utilize excellent ... monthly department collection goal. + Maintain minimum production standards. + Achieve quality assurance scores that meet department requirements. + Work within… more
    Fresenius Medical Center (01/28/25)
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  • Financial Call Center Rep

    Ochsner Health (New Orleans, LA)
    …in and will work from the following areas are not eligible for remote work position_ _: Colorado, California, Hawaii, Maryland, New York, Washington,_ _and ... to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or_** **_###@ochsner.org_** **_. This contact… more
    Ochsner Health (02/02/25)
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