- DoorDash (New York, NY)
- …and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design org. This role is hybrid, ... product strategy and we deeply believe that the best customer experience is the key to our...We're excited about you because + You are a senior -level IC with 5+ years of work experience… more
- Intuit (Mountain View, CA)
- Overview We are seeking an exceptional Customer Experience Specialist to help build an insights infrastructure for the GBSG Customer Experience Center of ... sense of meaning and purpose? Come join the GBSG Customer Experience Team as a Customer... in analytics, data science, strategy, business and or research or equivalent preferred. + Experience with… more
- Amazon (Herndon, VA)
- …product from the ground up? The AWS Central UX Research team is looking for a Senior User Researcher to lead the effort to build a research program to ... Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems...job responsibilities We are looking for a creative and customer -obsessed Senior UX Researcher to… more
- Amazon (Arlington, VA)
- Description We are hiring a Senior User Researcher to join our growing UX Research team. This role is an opportunity to help reinvent the customer ... Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems...Manager products and consoles. This Senior UX Researcher will provide generative (foundational) and evaluative research… more
- Bristol Myers Squibb (Princeton, NJ)
- …Sr. Director WW FM CX Strategy is responsible for developing the global Field Medical Customer Experience (FM CX) strategy and driving the evolution of all FM ... CX strategy. + Conducts external Thought Leader / HCP research (eg through surveys) to collect and analyze insights...and implementation of FM initiatives that improve the overall customer experience , in collaboration with the FME… more
- Conduent (Newark, NJ)
- As a Customer Experience Sr. Supervisor, you will oversee...Proficient in Excel and Word. + Able to complete research and report on findings. + 5+ years of ... payments, reversals. + Coaching of the team to provide customer service excellence + Partner with the project manager...experience in customer service contact centers. +...experience in customer service contact centers. + 3+ years in a… more
- DoorDash (New York, NY)
- …mind. This role reports into the Senior Manager, Trust and Safety in our Customer Experience and Integrity team in our Product Design org. This role is ... product strategy and we deeply believe that the best customer experience is the key to our...We're excited about you because + You are a senior -level IC with 5+ years of work experience… more
- Amazon (Seattle, WA)
- …through use cases like predictive quality and maintenance analytics. AWS is seeking a Senior User Experience Researcher for Industrial IoT (IIoT) to help ... Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS IIoT...IIoT products and consoles. This Senior UX Researcher will provide generative (foundational) and evaluative research… more
- BAE Systems (Rockville, MD)
- …and presentation skills with demonstrated experience communicating with executive and senior customer leadership + Experience developing and presenting ... while communicating effectively with internal and external management and senior -level customer representatives concerning operational and design decisions,… more
- Amazon (Seattle, WA)
- …hands-on experience as a user researcher or similar role. * Experience conducting UX research (study design, execution, data analysis, and devising ... Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder ...research to create insights about the software builder experience at Amazon. You will use a mix of… more
- Amazon (Seattle, WA)
- …testing, surveys, card sort, tree tests, etc) with a particular focus on customer experience improvements. * Create scalable and repeatable process and technical ... (ASBX) is looking to bring on a UX researcher to do foundational research to identify...and individual careers. Basic Qualifications * 5+ years of experience with UX research , including formative, generative… more
- Amazon (Arlington, VA)
- …and integrations across complex massive cloud services. We are hiring a Senior User Researcher to join our design and research teams. The user researcher ... and the customer . Key job responsibilities This Senior User Researcher will identify opportunities for...for their cloud services. Basic Qualifications 5+ years of experience with UX research , including formative, generative… more
- Splunk (CA)
- …things that make you, you. **Role Summary** We're looking for a Senior User Experience Researcher to join Splunk's Research & Insights team! This is a ... research in this product area. As a Senior User Experience Researcher , your...in the product development cycle. + Drive adoption of customer /user insights within a cross-functional team. + Foster and… more
- Cedars-Sinai (Beverly Hills, CA)
- …patient care we strive for. **What will you be doing in this role:** The Senior UX Researcher leads the understanding of human needs, difficulties and value ... solve critical problems, advise strategic design decisions and materialize human value. The Senior UX Researcher plays a key role within the consumer product… more
- Capital One (Mclean, VA)
- …United States of America, McLean, Virginia Senior Manager, Lead Design User Researcher - DevX The Developer Experience Design (DevX) is currently seeking a ... organization obsessed with delivering products and services based on customer research and feedback, design research...or behavioral economics + At least 7 years of experience with user, product, or market research … more
- Wolters Kluwer (Waltham, MA)
- …also working for our business. **About the Role** The Senior CX/UX Researcher is responsible for enhancing our customer -facing products and solutions within ... ** Senior CX/UX Researcher - Hybrid PA/MN/IL/WI/FL...**Job Qualifications** + At least 8 years of relevant research experience + Bachelor's degree (BA) from… more
- Qualtrics (Provo, UT)
- …to business. Join over 5,000 people across the globe who think that's work worth doing ** Senior User Experience Researcher ** **Why We Have This Role** As a ... Senior UX Researcher at Qualtrics on the Experience Research Team you will drive the future of Qualtrics Experience Management products to deliver a… more
- Wolters Kluwer (Houston, TX)
- …8 years of relevant research experience + Significant experience working with senior clients, stakeholders, and developers + Exceptional communication ... ** Senior UX Researcher - Hybrid R0044803**...to define the long-term vision and strategy for user experience research for the segment, aligning it… more
- Wolters Kluwer (Chicago, IL)
- ** Senior UX Researcher - Hybrid R0044761**...of the Wolters Kluwer DXG US, Inc. - DXG Customer and User Experience . #LI-Hybrid **Required Job ... We are seeking a Senior CX/UX Researcher to join our growing UX team in Wolters...Tools** + You have **eight or more years of experience ** working in the field of user research… more
- Microsoft Corporation (Redmond, WA)
- … Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience + OR Master's Degree in Human-Computer ... better. The Viva Studios team is looking for a ** Senior UX Researcher ** who can drive human-centered...Social Sciences, or related field AND 3+ years User Experience Research experience + OR… more